Consumer Complaints and Reviews
I answered an internet ad to sell my timeshare. Quincy ** phoned me back and told me that I could rent my unit in Hawaii for $1500-$2000 a week. He also said that for an extra fee, I could advertise the sale of my timeshare on his website. I paid the fee of AU$1500 that enabled the website ad. No rental or sale offers resulted from the website ad. I think Quincy ** has a background in high pressure, fantasy sales of website ads similar to many other boiler-room tactic website ad businesses/scams.
My advice - Don't buy a timeshare and Don't try to sell/rent it through Quincy **. There's a lot of people trying to sell their timeshare because the maintenance fee per annum is the equivalent cost or more of booking a two week holiday anywhere in the world. You will be very lucky to sell the timeshare at the price you paid. I wonder why these immoral, corrupt practices cannot be stamped out. It must be something to do with the out of control 'profit at any cost' system that has infiltrated the free world.
We received a call from VPR. Two years ago (March of 2011), we paid them $847 to sell our timeshare. They told us the timeshare was sold. Guess what, it wasn't. Once they got our money, we never heard from them again. Yesterday, we received another call from Mr. ** stating it is sold and we would need to pay the closing costs. Then he called back again today stating it isn't the closing cost after we told him it was already paid. Thinking it was a scam, my husband told him why we believe this is another scam. After arguing several minutes on the phone, we hung up on him. Then Richard ** called and left a message on my husband's cell phone.
I couldn't believe the message. He actually said this was a ** (short version) joke. Then he called my cell and I answered it. I asked him if he was the one who left the message with profanity in it and he said yes it is. Then he started to call me a ** over and over. Remember, I don't know this guy. He just kept using the F word over and over and over in the conversation. He told me we were wasting his ** time and just said anything he could to use the F word. I hung up on him again and he is now calling the house phone, my husband's cell and my cell. This is certainly not a company I would want to do business with.
I was contacted by Matthew **, a licensed real estate agent (license **) in the state of Florida, about selling my timeshare. I decided to try VPR out because I was interested in selling my timeshare. I was told the $748.10 fee I needed to pay was for document preparation and I could cancel the contract at any time and get a 100% refund of my money. If the timeshare sold within 3-5% of the sales price they set, I would pay $748.10 for the document preparation. And if it sold outside that range, I would pay nothing. Later when I spoke to a verification agent, I was told I had to escrow the $748.10 by giving them a credit card, but that the refund policy was still in effect. I did try to cancel when I saw no action on the sale but could not get in touch with the company or with Matthew ** - all numbers had been disconnected. The website also was no longer available.
I've tried to dispute this charge with my credit card company, but VPR apparently still exists somewhere because their bank sent my CC company information including a link to a website which shows my timeshare for sale. But unless you know that specific link, you can't get to it because the VPR website no longer exists. They also claim the fee was for marketing and not prepaid fees for paperwork dealing with the future sale of my timeshare. I have been contacted by several competitors to VPR who have said VPR is out of business. But if I hire them, they can get my money back. I have also had friends inquire with VPR through e-mail addresses I had for them and no one ever responded to the sales inquiries.
contacted by "matthew haas" in september,2010.was told the company could put my timeshare in a sales rotation and could be sold in a short time.i called periodically to check on progress.could not contact mr."haas" but did get "jim" to answer the phone.was told of tough times in timeshare resale. now the phones are not in service.
A few months back, I was really in desperate straights. These Morons came in from out of the blue and said they could sell my timeshare which was charging me an additional $1500 for renovations. Wonderful! They seemed to know a lot about it and said they already had buyers lined up. The issue was that they wanted $1100 up front. Yeah, I know that it is a dumb move but I was not thinking right back then. I paid it and I saw that the closing date moved 7 times in the last 8 months.
Finally, though a bit late, while doing some research, I found what I should have looked at 8 months ago. These guys are scam artists of the sleaziest variety and should be avoided at all costs. The biggest sleaze-bag of all is a guy by the name of George ****, a great and a weaselly sales criminal! He also hates to get phone calls. I figured for an amount of $1100, I can jam up his phones forever. Yes, it is childish but since I've given up on this clown selling the thing, it's all I have.
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A few months back, I was in a really desperate straights. These ** came in out of the blue and said they could sell my timeshare (which was charging me an additional $1500 for renovations, wonderful!). They seemed to know a lot about it and said they had buyers already lined up. The issue was they wanted $1100 upfront. Yeah, I know. ** move but I was not thinking right back then. I paid it and saw the "closing date" move 7 times in the last 8 months. In finally (a bit late!) doing some research, I found what I should have looked at 8 months ago. These guys are scam artists of the sleaziest variety and should be avoided at all costs.
The biggest ** of all is a guy by the name of George **. Great and weasily sales criminal! He also hates to get phone calls. I figured, for $1100, I can jam up his phones forever. Yes, childish but since I've given up on this clown selling the thing, it's all I have.
On March 3, Bill called us about time share on the phone. For approximately 30 minutes, he told us he could sell our timeshare for approximately $18,600.00 and finally he charged our visa for $1591.00.
He then emailed us contract. We changed our minds and faxed him our wish to cancel, in writing, on March 4, 2011. We also called him to confirm that he received the cancellation. We got a call on March 11 during which he told us a check waiting for us in the full amount. We then clarified that we do not wish to sell, so please refund our Visa. Again we faxed our cancellation. We than called customer service and complained about this. They have told us that it could take up to 30 days for a refund. We phoned Visa and they told us 5 business days.
Vacation Property Resellers agreed to sell my vacation property within a three-month period. Two years and $2,400.00 later, they have not sold my vacation property yet. I have invested $2,400.00, and I would like to receive a refund for the services that were never completed.
I got no calls at all. And I was told that they already had it sold to a client, but it would take 45 days to close. I needed to sell it. And I already had a plan to use the money in a much needed situation.
I decided to cancel an agreement to sell my ocean beach property verification #19050702. My bank account was debited $998.62 before I signed off on any contract with VPR. This quick debit cleaned out my balance. I'm requesting immediate restoration of money to my account.
On May 19, 2010, I received a telephone solicitation to sell my time share unit. I was told by Franklin ** of Vacation Property Resellers in Largo Florida that my unit was worth $18,000 and that for $1908 he could advertise the unit and that the fee would come out of the proceeds of the sale. I balked when he asked for my credit card number, but he repeatedly stated that they worked with the credit card companies to work out the payment and repeated that the fee would come out of the sale proceeds. After hanging up, I checked with my credit card company and found that VPR had immediately posted the $1908 fee. I promptly cancelled my card and reported the charge as fraudulent and was fortunate to get the charge cancelled. Franklin ** (aka Franklin **) is a liar and a fraud.
On 12/31/09, I was contacted by Brett asking if I would like to sell my timeshare. He told me he could sell it for $14,500. In order to offer my timeshare for sale, a fee of $1282 would be needed to cover the cost of advertising. If my timeshare did not sell in three months, my money would be refunded. I accepted his offer on condition of the contract that he would FedEx to me. The $1282 charge was credited to my Visa account. I received the contract on 1/4/10 and after further review, I decided to cancel. I emailed a cancellation notice to VPR on 1/5/10 and mailed a copy of the email on 1/5/10.
On 1/14/10, I was contacted by Brett who told me not to cancel. He had buyers in the wings and felt that he could get up to $16,500 for my timeshare. I again reiterated to Brett that I expected a full refund of my money if my timeshare did not sell in three months, to which he agreed. I contacted Brett in the first part of February. He told me things were slow at this time and when the "season" picks up, there will be more offers. I felt confident that if my timeshare did not sell within three months, I would get my money back. I did not hear from Brett or VPR in February or March. On 3/24/10, I contacted VPR and spoke to Ken. He told me there had been no offers on my timeshare. I explained that I expected a full refund if my timeshare did not sell in three months. He explained that the contract did not read that way.
I spoke to Brett on 3/24/10 and he explained that if my timeshare does not sell in three months, VPR would continue to advertise my timeshare with no cost to me. He told me a recording had been made the day I accepted the offer and it took precedent over the contract I did not sign. I listened to the recording on 3/25/10 and it sounds as if I agreed to further advertisement after three months. I clearly remember stating a refund would be received if there was not a sell within three months. I believe the recording to be manipulated and VPR is reneging on the verbal agreement I had with Brett to refund my money. After further investigation of this company, I found 14 complaints to the Florida BBB with six of those complaints dealing with refunds.
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