Uber

Today (19-06-2022) I was booking for a ride between 12:15 to 12:45 pm with the service provider. The company cancelled the booking for 6 times. Each time it was saying that the driver will arrived in 4 minutes.

I scheduled an Uber for an early morning flight to YVR airport. I received a confirmation about the driver and that I would be picked up at scheduled time. 15 minutes before I was due to be picked up I received a notification that my trip was concluded and did I want to tip the driver? I went back into the app to look my bookings and found none. I then ordered a new Uber and was told there were no cars available. I tried for about 10 minutes then phoned a cab which showed up within 5 minutes. It was $5 more expensive but that is a premium I am more than willing to pay. I will not try Uber again.

I booked a ride in advance for an early morning flight and it never showed up. Assuming there were no drivers available but they should have notified me so that I could make my own arrangements. Luckily there was a car available for me to drive myself to the bus station so that I was able to make my flight back home. It is very disconcerting to not have a ride that you arranged show up at 2:40 in the morning. It is not like I could just call up anyone at that time of the morning to give me a ride nor did I have time to wait for someone to come give me a ride.

Off lately since past few months the experience over Uber has been terrible! The drivers are rude, they call to confirm the drop location and cancel the ride, they drop istant text stating they are at the pick up location on confirming they are still on the way, in instances of technical error where online payment is not possible (paid in cash at the end of ride) the app still shows payment pending. Even after explaining to the customer care they will not wave off the fare.

My last two experiences with Uber have been abysmal.

I have booked ride from Aundh to Borivali East and driver started saying from Lonavala that there problem in my steering and he has dropped at Vashi. Uber support team asked us to pay full and told us that, "You will get the refund." I paid 2142 (1872+270), after 2 days support team of Uber has given only 123 rs as refund to Uber credits instead of my account and when I tried to ask support team to review and give back proper refund. They told me that they won't be able to provide refund. So seems Uber rides are fraudulent company rides, I would suggest not to take those rides.

I believe there’s been a data breach at Uber because only the two credit cards I have on file on my Uber app had unauthorized charges. One credit card had three Uber charges on the same day totaling $115.16 trip ** but these charges do not show on my trip history. I haven’t taken an Uber since 2019 and last Uber eats order shows 1/31/22 and the unauthorized charges were on 5/20/22 and 5/22/22. The other card had an attempted unauthorized charge of $599 to the Army and Air Force exchange to purchase authorized military equipment possibly guns. Thankfully my card company notified me and I let them know this was not an authorized charge.

1) I booked a ride from my place to the airport. I received a confirmation along with the rate. 5 minutes later, I got a text saying "they switched a driver" AND the rate increased almost $8.00 more. That was wrong for them to do that. 2) I even booked a ride from the airport to my place. The driver took the tollway, which I don't know why and I NEVER asked him to do that. So after he dropped me off, I looked at the bill. The driver charged me $14.00 for taken a tollway. I emailed Uber but they didn't bother to respond my complaint.

Alamo ordered Uber for us after we got stranded. The driver called, gave us his info then canceled the trip and left us stranded. Negative stars to Jean is arriving now in a black Cadillac ATS, in Naples Florida.

Got cancelled 5 minutes before scheduled trip to airport & was told new driver was to come in 30 minutes which was too late. Immediately texted to cancel the revised driver & took a taxi. UBER charged a cancellation fee for their screw up.