RCI Reviews

During their initial pitch, we were assured this was not a timeshare program and it would be so simple to book vacations all over the world. That's laughable. Hotels are supposedly listed at an "exclusive member discount" but are actually higher than market price. When I reached out to them, they said since they specialize in deposited weeks, timeshares are the best deals... but I have no deposited weeks and they never explained what they were when we signed up. Anytime I go to book with 'points,' there is no availability. The properties that you can pay cash for look horrible and are not places we would stay if we didn't have RCI. So far we've had it for almost a year and haven't used it. They sell you a lemon and act like it's super easy to book the $699/week vacations wherever you want. But they'll be sure spam call you multiple time a day to get you to sign up for more stuff you won't be able to use. Save your money and sanity.

Many people have problems using timeshare but we have utilized our timeshare by exchanging through RCI. After the initial learning curve, we were able to stay in beautiful resorts in several of our chosen destinations. We are glad for all the wonderful experiences we've had by using RCI's exchange program. Recently, I had to reach out to RCI and the agent was very helpful and accommodating.

I have owned timeshare since 1993-1994 and basically I've had RCI since then. Over the years, RCI has made it impossible for me to exchange my weeks to the point where I am so disgusted and just ready to cancel my membership with RCI and just go to my home resort in Vegas each year. In the past, I had access to endless destinations. Now my access is very limited and many of these destination are now categorized as "Exchange Plus" which requires RCI members to pay nearly 3-4 times more to exchange into a resort. That's just unacceptable!!!! So potential new members, do your homework. Ask questions and don't allow these salespeople at these resorts to con you into buying timeshare unless you have additional liquid income lying around to pay the additional fees that you will be charged by your home resort and by your exchange company RCI.

I took over the RCI membership from my Mom. Thought it would be a great idea to bank our week in Cabo with them so we could stay somewhere else. But what I'm seeing available is mainly hotel options, nothing compared to the resort. And options are very limited as to when and where you can stay.

The entire time I was at the timeshare presentation, the sales rep practically made me feel broke the entire time. He was in disbelief that I hadn’t done much traveling and kept asking me stupid questions like “what’s stopping you from traveling”. When I said money is tight they basically kept telling me how good of an investment it would still be to get a membership thru them. Then Alexander kept trying to make me do the math on my own about how much I think certain vacations would cost in certain areas and when I’d take a guess he would make me feel stupid like “seriously that’s how much you think you’d spend” and I’m like I don’t know I’ve never been YOU tell me how much it costs wtf???

I will admit that buying a timeshare was a mistake, and using RCI to take advantage of that investment just made it worse. We were on the points system, and based on their catalog using our 75000 points should have resulted in several vacations a year. But in reality, we were never really able to use it because RCI would just tell us that everything we wanted was booked up. EVERY TIME. So points would expire or we would pay to extend the points, but we could never really use the points. Meanwhile if you called the resort you were trying to book with RCI, for the same time period, they would tell us that they have plenty of rooms available. So basically RCI just lies to you to keep you from using your points. TOTAL SCAM.

While I have owned a timeshare for more than 25 years, I have only had to use the RCI exchange/banking program twice (2020 and 2021 because of COVID). I have gone to the same location that I purchased for more than 20 years. I enjoy the space, my children enjoy the space. I own the largest unit (2 bedroom Presidential with lock-out). I banked 2020 and had to use it by 2022. When I made plans to use the unit, I was met with resistance from the RCI worker (Alex). He finally stopped trying to instruct me on visiting another location and 'allowed' me to book at Grand Palms where I own. I had to pay $395 to use my space (which I understood). A few weeks before travel I had surgery. Instead of losing my week, I convinced a family member to go. I had to pay another $300 for my sister to use the location. I seriously object to that additional fee.

I'm not going to run on. This time-share company is a scam and I fell for it hook, line and sinker. I have been looking for over a year to find any decent vacation. Each time I check the rate without RCI and it's cheaper. I just booked a hotel using my points and with all the hotel fees for RCI members are paying more than if I booked using the hotel website. If you want to spend time in Hungary then there are plenty of deals. It cost me 8K to learn my lesson.

The exchange plus is ridiculous. If I wanted to stay in a hotel, I wouldn't have bought a timeshare. Almost every time I want to exchange my weeks, the choices are flooded with these outrageously priced hotels. If you want to run a hotel site make it separate. It doesn't even give me the option to not see these. I have owned a timeshare and been an RCI member for over 30 years. Every year it gets more expensive and offers less.

I used RCI Exchange to book a week stay. I called the resort prior to advise We would be checking in a day late. When we arrived the lobby had closed at 5 pm. There was a sign that stated if you are a late arrival to call a specific number and you would be given your room number and lock box code to retrieve your key. We called the number and did not receive a call back for 2 hours later. We sat outside on a golf cart from 5 am to 7:30am before someone called back. We enter our room and I immediately notice bugs on the table and in the bathroom. I took a shower and the tub is stopped up.