Quality Inn

This hotel is not worth the money or the risks involved in staying there. It is easily the worst experience I’ve had as a consumer in the hospitality industry, and I wish I could rate less than one star. My family and I were placed there a couple months ago after a house fire. The second floor, where our rooms were, was not air-conditioned, it was dark, and it smelled of mildew. The ice machine was out-of-order indefinitely. The rooms appeared and smelled as though they hadn’t been cleaned or updated in years. The tub had mold and soap scum, the carpet was sticky, the walls were very dirty, there was peeling paint and tiny holes in the ceiling, the headboards had handprints and residue on them, the furniture was coming apart, the AC was filthy, noisy, and didn’t work right, and the toilet seat had a cigarette burn. The bathroom ventilation was filthy, clogged, and non-functional.

This is the worst hotel experience I've ever had in my entire life. I'm telling you. It was the night that my Down syndrome brother and sister got married on July 9th of 2022. I talked to somebody from corporate and all they offered me was points. I stayed at Quality Inn Suites many of times and this is the worst experience that I've ever had.

Quality Inn & Suites Tropicana Field St Petersburg, FL. Do not stay at this Hotel. They take $100 deposit and they make up things not to give your deposit back. This is fraudulent and absurd. When I checked out I asked for a receipt for my $100 release as promised upon check-in. A man at the front desk was clearly upset because I asked for the receipt. (That is because I had forgotten I stayed there before an year ago and they actually charged me instead of just authorizing and in order to have my money back I had to file a claim with Bank of America and it took over a month to resolve) The man, which I believe is the manager and told me rudely to wait as someone would check the room first. Then he gave me a receipt that shows they charged me $50 for "cleaning Fees"!!!!

Terrible hotel booked via “Priceline’s Mobile Deal” promotion. (Look for my review on “so 2.5 stars hotels now include roaches?”) I learned Quality Inn now offers, what I call, Guest Room roach greeters! So, glad I met the roaches before unloading my luggage from the tattered luggage cart that foreshadowed what was to come! Also noticed 2 cats in Quality Inn’s parking lot before unloading; mmm, Glad I didn’t stick around to see what they foreshadowed!

Quality Inn & Suites, 7220 GA Hwy. 21, Savannah North, 31407, checked Christmas Eve, Dec. 24, 2021, beginning a nightmare that I will never forget, the worst night I have ever had in a hotel in nearly 70 years of travel throughout the USA. There were ** hairs on my bed sheets. The room was not clean. Roaches. There was no hot water. My car damaged in the parking lot overnight, $2,000 in damage, no security cameras. The front desk person sleeps all night, does not answer calls for assistance. The management stated that the water is kept lukewarm to avoid hot water burns, if you can believe that. They made no apologies for the ** hairs on the bed sheets, the dirty room, not hot water, and offered no redress. Avoid this property at all costs.

I cannot in good conscience even give this hotel a star. I had to select 1 to write the review. Exposed electrical wiring by the vanity sink. No clear/ white light in the bathroom only an orange light. Mold in the corners of bathroom. Dirty bottom of tub. What looked to be dried blood on the vanity. Base board under vanity had a red substance also. Carpet looked like it wasn’t swept in a month. Nasty odor. The cable wouldn’t work. Front desk person did try to make it work. Stains on the chair, lampshade, bedspread. The window curtain was not completely hung up. Stayed April 22nd. Promised a refund. Today is May 18 and when I called the 3rd time to see why I haven’t received it they hung up on me. I wanted to sleep in the car but my husband was opposed. Luckily I had 2 blankets from home in the car. I can provide pictures for evidence to support my claims.

This property issues: room 210, mold in bathroom on ceiling, exposed pipe in bathroom, thread thin towels, no kleenex, light in hallway kept room daylight bright with little help from darkening curtain, bedspread had big cigarette burn hole. At 10:10 pm, manager and desk clerk pounded on room 212 until they answered and then screamed at them about getting out by 10 the next day. Hallway had buckets set up for drips. Broken tile in entry way. All drinks were out of order on breakfast bar, frozen orange juice in fridge. Very run down property, would not recommend to anyone. Very disappointed in Quality Inn brand.

Fast, easy check in. Very clean and the STAFF are truly exceptional. Hotel manager Moe and night clerk Zack were so accommodating and very knowledgeable of the area. Will definitely stay here next year for racing. ⭐️⭐️⭐️⭐️⭐️

We stayed in Broken Arrow, OK at a Quality Inn; the sink was clogged terribly, there were no wash cloths, holes in the ceiling and walls. The bedspread had a "cigarette" burn and stains on it. The tub was leaking/dripping non stop. The 2nd day there, the internet was VERY SLOW, the bath mat after being replaced was dirty and stained. The trash was not emptied the 2nd day. If you are going to own a Quality Inn and have your name posted on a wall. Have some pride and take care of it. The breakfast was ridiculous, there was not hot water for tea, there was no yogurt, but the fridge that was being used was full of butter, for the waffles. It was a very poor breakfast to serve. We will never stay in a "choice Hotel" again. At least not in Broken Arrow, OK. I have pictures to submit, would love to show whomever... Thanks for reading, Denise J

First let me say that because of this stupid pandemic my wife and we're evicted from the house we lived at for 10 years so we didn't stay at this hotel because we wanted to get away for a Lil while. I can honestly say that there is not one good thing to say about this hotel. Housekeeping comes and knocks on the door several times a day, even when you say "No thank you. We're good" they still come back a few more times. Then after you tell them that some lady knocks on the door claiming to be housekeeping and when you say, "We already told them we were good," she asks if we were staying or checking out (we didn't know how long we were gonna stay for so we booked the room through SnapTravel every few days) and we tell her that we were staying and then like a rude, sarcastic, ignorant person she is she asks us if we paid for it. Really?..