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CHINA CULTURE TOUR
Overall Satisfaction Rating
5.00/5
  • 5 stars
    13
  • 4 stars
    0
  • 3 stars
    0
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    0
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CHINA CULTURE TOUR

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China Culture Tour (www.chinaculturetour.com) has been focusing on tailor-made luxury China tours more than 12 years and has served thousands of high-end clients including business owners, CEOs, lawyers, dentists, artists, photographers, company groups, school groups, etc. from all over the world.

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Last updated: Jan. 14, 2018

13 CHINA CULTURE TOUR Consumer Reviews and Complaints

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Verified Reviewer Verified Buyer
Original review: Jan. 14, 2018

Our experience of traveling to China with China Culture Tour has been an absolute success. Everything has worked out perfect, the timetables, the hotels, the visits, the guides, the transports and the restaurants! They have also given to us good advices about activities in the evenings. I want specially to remark the very professional work made by Ms. Nora ** who has been our contact person from China Culture Tour and also the guides Penny from Suzhou and Linda from Guilin. Thank you very much to make this trip unforgettable.

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Verified Reviewer Verified Buyer
Original review: Dec. 14, 2017

The entire two weeks in China were excellent, as planned by Grace. Beijing was made more enjoyable by our guide, Smile, who explained everything to us as we toured the Forbidden City, Jingshan Park, and the Summer Palace. From Smile, we learned about how Fengshui figured into the planning of these famous sites. I especially liked being able to go into one of the private compounds on our Hutong rickshaw tour. I've been curious about that since taking a rickshaw tour in 2001, when we weren't allowed into the private areas. Smile gave us the option of purchasing tickets to an acrobat show in the evening, and it was stunning in its perfection and the courage of the performers. The high speed train to Xian gave us a chance to see the landscape and agriculture of northern China. In Xian, our guide Helen took excellent care of us; she was very attentive to me, as by that time my old knees were giving me some trouble.

Besides the Terra Cotta Warriors, the highlights were Muslim Street lamb kebabs and a dumpling making lesson. Our hostess making dumplings also served us a delicious full lunch which included our own dumplings! Her home was immaculate and she seemed very happy to have us as her students. Helen did a great job of translating questions and answers between our hostess and us, so we felt that we were becoming friends. In Guilin, we were taken around by our guide, Michael. My 22 year old grandson appreciated having a young man to talk to.

In Guilin we enjoyed a hike up Folded Brocade Hill and a tour through Reed Flute Cave. Michael explained how the local farming families, in the old days, used Reed Flute Cave as a safe place to hide in dangerous times. One can buy souvenirs at the cave, but the highlight for me was the resident artist-painter who was creating lovely mountain and river scenes with a palm and finger painting technique. Of course I bought one of his pieces and have had it framed as a gift. The river cruise down the Li River to Yangshuo is not to be missed. The mountains are stunningly beautiful and the lunch served on the boat was delicious. For me, a senior citizen, it was nice to see the scenery move past me, instead of me having to walk past it!

In Yangshuo, Michael gave us the option of buying tickets to an evening "light show". We accepted, and I have to say that the "light show" was ever so much more than that! It included participation of hundreds of people (4 minorities included) and took place on the water. It was choreographed by the same person who choreographed the magnificent introductory acts for the 2008 Olympics. Perfection! In the Yangshuo area, Michael took us into the countryside where we walked around, saw farmers harvesting rice, and had the opportunity to meet a retired farmer and his wife who invited us into their home to talk a bit. They also shared fresh mandarins with us. The Yangshuo Mountain Retreat Hotel was a welcome resting place. It is very comfortable and situated right on a river, surrounded by mountains. Because traffic is limited there, my grandson was able to take one of the hotel bicycles out and do some exploring on his own.

The food at every stop was outstanding! Our three guides always found excellent local restaurants and showed us what the local specialties were. The hotel food everywhere was very good, also, with both Western and Chinese choices. When we stayed in Hong Kong, we did not have a guide, as I have a friend who lives there. Grace arranged for a hotel for my grandson which was not too far from my friend's apartment in Kennedy Town, where I stayed. Altogether, I highly recommend China Culture Tours and would trust Grace to arrange a tour for any of my family or friends. It was a marvelous experience! This was my third trip to China, but it was quite different from my previous trips, even if some of the general locations were the same. My grandson took 903 photos and labeled the folder "My first trip to China". He loved the tour and plans to return to China someday.

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2 people found this review helpful
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Verified Reviewer Verified Buyer
Original review: Dec. 11, 2017

We recently returned from a 29-day private custom tour of China which China Culture Tours (CCT) assisted us in planning, organizing and realizing. CCT, spearheaded by Lydia **, did a wonderful job. We visited Beijing, 7 nights; Shanghai, 5 nights; Yangtze River Cruise, 4 nights; Chongqing, 1 night; Guilin, 3 nights; Yangshuo 2 nights, Shenzhen, 2 nights; Hong Kong, 5 nights. We are 68 -70 years old and my wife has limited mobility so we brought a wheelchair with us which we ended up using it more than we anticipated. Other than Hong Kong, China is not yet particularly wheelchair friendly. Hong Kong, however, may be the most wheelchair friendly city in the world, certainly more so than San Francisco where we're from.

We knew which cities we wanted to visit. CCT helped us with planning how long we should spend in each city, where we should stay, exactly what we should do each day and intercity transport. CCT organized tour guides, cars, drivers and wheelchair “pushers,” intercity flights, train and auto journeys, the Yangtze River cruise ship including the specific cabin on the ship. Given my wife's disability, we stayed at disabled/wheelchair friendly hotels with accessible rooms. CCT helped us identify such hotels but we found it more economical to book the hotels we wanted ourselves as we were able to get better rates than CCT through sites like Agoda, Ctrip, Booking.com, etc. TripAdvisor is a great place to start to find best hotel rates! CCT has long-term relationships with many hotels and can probably get better rates on those hotels.

Lydia was exceptional and extremely patient—she worked with us for nine months to plan and organize the trip—we first contacted CCT on 1/20/17 and departed for Beijing on Oct 6. She was always pleasant and easy to work with. Initially, we communicated via email, and then in August, we began talking using Skype. Lydia is fully fluent in English—both verbal and writing. Her follow-up and responsiveness were excellent, her recommendations/suggestions valuable, and attention to detail outstanding. One of the treats of our tour was meeting Lydia for dinner in Guilin after having worked with her long distance for months. Throughout the tour, we could always reach Lydia very quickly if we had questions or wanted to make a change, usually via WeChat.

The guides, drivers, and pushers all performed well, and the majority were very good to superb. All were very conscientious, always looking to be helpful in any way they could. Everyone was in good humor and enjoyable to be with. The guides were all well informed and ready to share their knowledge and answer all of our questions which never ended. Several of the guides introduced us to local restaurants for lunch which served exceptional cuisine. The vehicles were all spotless, recent models. We were always greeted at the earliest possible location in the airports and train stations, assisted with our baggage, and escorted to the security check on departure. Everyone was always on time or, more likely, early. In 29 days we did not have a single incident or snafu or major problem. Things went like clockwork.

We want to give particular recognition to Michael ** in Guilin/Yangshuo, Jerry ** in Beijing, Frank in Yingchang, and Eleven in Shenzhen. They were real standouts, excellent guides, and friends. At the beginning, we contacted two of the other top China custom tour companies. We found all responsive and I would bet the other two would have performed well. But as time passed we found that CCT just felt right, that there was a particularly good fit. We always felt fairly and honestly treated. We also believe that CCT was cost competitive. In sum, we strongly recommend China Culture Tours and Lydia ** to anyone planning a China trip.

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Verified Reviewer
Original review: Nov. 27, 2017

Our trip was designed with the help of Grace from CCT who responded immediately to all our requests and provided a tour structured to our requirements. We were promptly met at each destination by a knowledgeable English speaking guide and a very competent driver in a air-conditioned minivan to accommodate 4 adults. All hotels were more than satisfactory with some being non-Western which we enjoyed. We traveled between some cities by Air and by very reliable, clean high speed rail railroad. We cannot say enough good things about our guides in each of the cities: Michael, Miller, Ben, Amy, Linda, and Kris. A special relationship was developed with each guide and in particular with Linda. We saw so many wonderful sights in each city made possible by the planning of Grace, who we had the pleasure of having dinner with us in Guilin. I highly recommend China Culture Tours to anyone who is interested in a personalized tour of China.

3 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Oct. 31, 2017

China Culture Tour organized a 15 day private tour for us in October 2017. This was our second travel to China and we mentioned in our inquiry a handful of places and landmarks we wanted to visit. Within less than 24 hours Nora from China Culture Tour responded with a detailed 10 page quote for an itinerary including exactly the sites we wanted to see in the price range we had asked for. We proposed a few minor changes and in no time we received the final adjusted quote.

The tour itself exceeded our expectations by far. At every airport and train station of the itinerary we were expected by our tour guides and drivers. We never had to wait a single minute. All the hotels we stayed at were flawless, some had even the "wow" effect China Culture Tour had promised. Restaurants for lunch time were well selected and introduced us to the local cuisine. The many sightseeing tours were well selected, interesting and enjoyable and our private guides all proved to be well informed and answered our numerous questions with pleasure. At every departure we had the feeling to leave good friends behind. All in all, this tour was virtually flawless and we would like to thank China Culture Tour for a unique experience and unforgettable memories.

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2 people found this review helpful
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Verified Reviewer
Original review: Oct. 30, 2017

We used China Culture Tour to arrange a comprehensive tour of China from our arrival on September 11, 2017 thru our departure on September 29, 2017. We originally planned on a trip in the spring of 2018 and had essentially finished designing that tour when we changed to the above time. The China Culture Tour coordinator worked very closely with us and was able to rearrange our site tour as originally planned to meet the new timeline. We visited the sites in Beijing, the Great Wall, Ancient City of Pingyao, X'ian, Guilin, Longsheng, Ping'an Zhuang Village & ice fields, Li River Cruise, Yangshuo, Hangzhou, Tunxi, the Yellow Mountains and Huangshan before departing from Shanghai for the US.

This was a tour where we were met by a guide with a driver at every stop, delivered to our hotel, guided around each location, and delivered to either our train or airport. The guides were very knowledgeable and spoke very good English. In addition, our guides were very helpful in arranging additional sites that were not on our itinerary. Our accommodations were as shown on our itinerary. The tour price included breakfast and lunch.

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Verified Reviewer Verified Buyer
Original review: Oct. 26, 2017

Our family took a two weeks tour arranged by Lydia at China Culture Tour and we were very pleased with her responsiveness, thoughtful itinerary, and her outstanding selection of city guides, drivers, and hotels. The price was also reasonable and good value. I highly recommend Lydia and CCT.

2 people found this review helpful
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Verified Reviewer Verified Buyer
Original review: Oct. 25, 2017

We just returned from an amazing 20 day trip through China all arranged by Lydia from China Culture Tours. What I loved best is she arranged for daily private tours in each of the cities we visited that allowed us to spend as much or as little time as we liked in each site. Each morning start with a sumptuous buffet with our daily guide taking us to local lunch spots that were not tourist traps. From Beijing to Hong Kong we felt so well cared for and were taken to the hot spots with easy. Never taken to any forced shopping places. I would highly recommend traveling with them again. Thanks again for a lovely vacation.

3 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Oct. 11, 2017

Our China tour of 21 days was organised by China Culture Tour. Nora ** was my travel consultant. She discussed with me all fine details of the tour and organised very efficiently as per our requirements. The guides and driver were very helpful and cooperative. The guide in Beijing Ruth & Sherry and guide in Lhasa called Lhama went extra mile to help us. Similarly driver Jack in Beijing went extra mile to help us. I would not have any hesitation to recommend China Culture Tour to my friends and family.

3 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Sept. 16, 2017

We highly recommend China Culture Tour. Grace planned 2 weeks in China personalized to our preferences. We stayed in excellent hotels, flew First Class or Business (if that was the best available on the flights we took). In each city we had our own car/driver & English speaking guide. All of this at a reasonable price. We greatly enjoyed everything we saw and did.

4 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Sept. 14, 2017

We returned from our 10 day trip to China a few weeks ago, and we could not have been happier with our experience with China Culture Tours. We had an unbelievable and amazing trip, thanks to Nora's insightful planning and helpful advice, and our knowledgeable and wonderful guides in Beijing, Xian, Guilin, and Shanghai. Nora was fantastic in every way, always quick to respond to emails and extremely patient and helpful despite my many itinerary changes. We were very late in planning our trip (I first contacted Nora only 3 months before departure) and Nora was still able to make all of the arrangements to perfection. In each city we had a clean, air-conditioned and modern mini-van so we had plenty of room (there were 3 of us-my 2 adult daughters and myself) and we were provided with bottles of water each day. Our drivers were skilled and always very nice and helpful.

Breakfast and lunch were included in our package, and we really enjoyed all of the hotel breakfasts and the restaurants we went to for lunch. The allowance we had each day for lunch was definitely more than enough for us to choose many different items from the menu, and we appreciated our guides suggestions and help with ordering. The food was great! Our hotels were all luxurious and wonderful! We stayed at the Renaissance Beijing Wangfujing Hotel, the Wyndham Grand Xian South, the Shangri-La Hotel Guilin, and the Fairmont Peace Hotel in Shanghai. The location of each hotel was perfect!

Our guides were all fantastic! We had Rico in Beijing, Amy in Xian, Linda in Guilin and Kris in Shanghai. Each guide was so helpful and eager to show us the beautiful sites in their city! We loved all of our guides, but a special shout-out to Linda, who was so very kind and helpful, and who put on a poncho and a big smile as we rode around Yangshuo in the rain! Kris was great to be with and so helpful when we changed our plan during the day, and we really enjoyed our time with Amy as we toured Xian. Rico took us to the Great Wall at Huanghuacheng and we had the wall almost to ourselves!

Our guides also arranged for us to see some shows in the evenings, and we appreciated their suggestions to see these performances. Each guide met us at the airport or train station (the high-speed train was a wonderful way to travel! ), checked us into our hotel, and helped us check-in for the next leg of our journey. Every detail was taken care of perfectly!

We had so many amazing experiences during our trip to China, and my only regret is that we didnt have more time. China Culture Tours provided us with a spectacular vacation! We visited so many historic sites, hiked along the Great Wall, saw beautiful temples, tasted wonderful teas, rode bikes on Xians city wall and in the Yangshuo countryside, took a beautiful cruise on the Li River, met a local family and helped to make dumplings in their home, and experienced the amazing culture of China first-hand. I would love to return to China one day, and when I do I will definitely use China Culture Tours for our next trip.

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3 people found this review helpful
Verified Reviewer Verified Buyer
Original review: Aug. 18, 2017

To start, they could not have been more responsive to every question I had before we departed for China. I had full confidence that everything promised in the trip would be met. Grace, in particular, was even kind enough to meet us when we came through Guilin on our tour. During the tour, they met or exceeded all our expectations. There really were not any glitches or snags along the way. When we wanted to change up a plan, our guide Linda seemingly effortlessly made it happen. We stayed in very nice lodges and hotels and Linda always brought us to an interesting place to eat. We have wonderful memories of the terraced rice fields and the Li River. Don't hesitate for a moment to book with China Culture Tour!

2 people found this review helpful
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Original review: July 23, 2017

My husband and I planned a trip to Beijing with my in-laws from Southern China in October. We booked a customized Beijing tour through "CHINA CULTURE TOUR." This was a great tour as we got to pick the places we wanted to see and didn't have to go anywhere else we want to, as it was a private tour. I have taken a tour with a different tour company in the province of Hainan before, and it was terrible because they made you go to shopping places that overcharged you for souvenirs. But China Culture Tour only took us shopping when we wanted to, and they advised us on what was a good price!

It was also nice that when we want to eat at good and reasonably priced Chinese restaurants that they offered advice on what was good on the menus. Their suggestions were great! As we booked a private tour, we had our own tour guide and our own driver with our own van. Everyone that we dealt with was great: our initial trip coordinators Morgan and Grace; our tour guide, Jackie and even the driver were all very friendly and had good English skills. I would definitely recommend this tour company to make your vacation your own way!

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3 people found this review helpful

CHINA CULTURE TOUR Company Information

Company Name:
CHINA CULTURE TOUR
Company Type:
Private
Year Founded:
2002
City:
Guilin(close to Hong Kong)
State/Province:
Other
Country:
China
Phone:
+86 773 5835179
Website:
www.chinaculturetour.com

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