Consumer Complaints and Reviews
Hauck is a German company. Its Web site is www.hauck.de/en/.
Ths "play pen" was very expensive and it did not do the job that I bought it to do. I was afraid to put my baby in it because it might not be locked good and it could fall on her and hurt her.
I purchased a play yard for my 2 daughters. The locks don't work and there is a big bulge on the bottom of the play yard. As far as I'm concerned Hauck needs to replace or fix this problem. It is dangerous for children. As the other lady wrote there is a number in the instruction manual but a operator says it can't be reached.
We have the same problem with ours. We received it in about July of 98 and from the begining it really has not latched right. It is very hard to lock and unlock. When it is in its locked position it is very easy to pop the bottom up still when it should be locked down. I do not know how to take action on this matter. This was close to $200 and I would like something done. Mine was a Winnie the Pooh.
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