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My 18 month old son keeps getting his leg stuck in the high chair between an opening in the footrest and the seat. This has happened a number of times and I have taken photos regarding this. I contacted Evenflo with no response on how they will fix this matter or how they will reimburse me for my loss of a highchair, in which my son has to now sit on the floor to eat. They do not care nor have they apologized. I have photos of his leg stuck and the markings it has left.
I bought an Evenflo Expressions High Chair for my grandson. Within 3 or 4 months, the screws started falling out. Thank goodness there was a recall on another Evenflo high chair so I started checking this one and found the same problem. The model # is 2981844. I bought it at Walmart.
I would like to take this opportunity to file a formal complaint against the Evenflo Company. In 2006, my mother-in-law purchased the Evenflo Majestic high chair (Model #3001732) as a baby shower gift. We have had problems with this high chair ever since we have had it. Please review the contact I have had with this company.
On 7-18-06, I contacted Evenflo regarding a missing part. On 8-10-07, I contacted Evenflo regarding screws falling out of the back part of the high chair. They mailed me new screws and a plastic cap for them. Then on 9-21-07, I contacted Evenflo again regarding screws falling out of the part of the high chair that holds the back support of the seat in. They replaced the high chair with a new high chair. It was still a Majestic model but with a newer manufacture date
On 1-31-08, I contacted Evenflo yet again regarding the same problem with the screws falling out of the high chair. They then offered to replace it with their other model high chair which is the Expressions. Then on 3-28-08, I contacted Evenflo about the new Expressions high chair. Evenflo has documented that I wasn't happy with the functionality of the Expressions model. This sounds ridiculous to me. I am not a picky person, especially when it comes to a high chair. I just want a safe high chair for my child to be able to eat. The only thing I can possibly think the reason that I don’t like the Expressions is that my children are bigger kids and just didn't fit in it.
On 4-08-08, Evenflo replaced the Expressions with another Majestic. On 3-10-09, I contacted Evenflo again. The same problem is happening with this high chair despite the fact that there has been a recall on this product because of children falling out of these chairs, and getting seriously hurt or even dying. The only resolution that person had was to offer me a credit for any product they carry. I unfortunately do not need anything they offer right now. I just want a high chair that my child can be safe in. Later on 3-26-09, I called Evenflo again. I spoke to Jodi to confirm the address of who to make the complaint to. She spoke to her supervisor in hopes to resolve this problem for me. Her supervisor offered to give me a check for half of the value of the high chair.
The supervisor that I spoke to on 3-10-09 was quite rude. She acted as if this problem with the high chair was my problem. She told me that because it’s been over the warranty time, they shouldn't be helping me at all. I beg to differ when it has been an ongoing safety issue of this company. I feel that they would rather wait until my child gets hurt or even killed to do anything about it. I am asking that they refund me the total amount of the high chair so that I may go get a new high chair for my son. I would like this matter resolved as soon as possible considering it has been going on 2 years.
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I have a complaint about the evenflo envision high chair. We bought the chair new when my son was born in 2005, we now also have a grandson and granddaughter that we use this chair for and they all have got their arms stuck between the seat and the legs of the chair and sometimes it is very difficult to get their arms unstuck. I think there should be some kind of recall on this chair for these reasons.
The children's arm get red and sometimes bruised plus they scream and cry very hard when this happens.
My child (9 months) got her head wedged between the seat and the tray arms of the high chair. My husband and I had to pull her head out
Possible choking hazard.
I bought the chair on sept 8th and the chair is not safe at all! The back of the chair snaps back when my son sat in it and he would get his arm stuck between the back of the chair which caused him to cry. The food tray not easy to get on and off. Lucky i returned it before it was too late. Bad, unsafe, product. Very Unhappy!
Evenflo Highchairs Company Information
- Company Name:
- Year Founded:
- 225 Byers Road
- Postal Code:
- United States
- (800) 233-5921