Evenflo Car Seats Reviews

Really bad experience with Evenflo, was planning to buy another car seat and stroller but definitely won’t buy it. I got a car seat with stroller on my baby shower, was just using the car seat for my baby and when I took the toddler seat with the stroller there were damages, call them to get at least the parts and they said I have to pay for the toddler seat if they have it and and for the stroller they will send me the replacement for $40 the shipping. What a expensive shipping!!! But it’s ok. I have lots of other brands to chose from!

I have never experienced such horrible service. I purchased $800 worth of Evenflo products for a baby shower on December 8, I ordered this in a timely manner as many products get shipped in at least 6-10 business days. Nowhere on the site did it say “due to high volume your order may be delayed.” Most websites clearly state that when their products are in such high demand, evenflo website did not have any of this. Anyways, two weeks passed so I decide to check my order status. Well turns out my order cannot be found. I contact customer service and they stated without an account created at checkout I could not view my order status. She proceeded to tell me that my order was “in process”. I said okay and patiently waited for that email as to when my order was being shipped.

Evenflo Securemax Gold Car seat is dangerous especially for newborn babies, we had an awful experience with this car seat at the hospital because we adjusted and set the the car seat according to the manual and baby didn’t fit well, we also received some help from professionals and still baby looked very uncomfortable. We tried using it again 3 weeks later and again did some adjustments with the help of experienced parents and the baby neck skin was getting hurt. Definitely this car seat doesn’t worth the price.

Have had 2 Symphony All-in-one car seats for 2 years. Took apart to clean and discovered that the straps on both seats have shredded!! I'm trusting this thing to keep my son safe! Tried contacting the company and my emails keep getting “returned to sender”. So now I get to buy 2 new car seats when I expected these to last until he was done needing one.

I would even go as far as boycotting Evenflo! I bought the car seat (2nd stage) and so weird... since it's not rocket science to use a car seat. I couldn't figure out how to adjust the harness so my baby could even fit in it. I decided to read the manual and nothing says how to adjust it. Only that it moves and you won't have to rethread it? So I called customer service to be told to read the owners manual more carefully. Still have no idea. I have no clue who has even bought this Triumph car seat and been able to fit their baby in it. Biggest mistake ever. I'll stick to Graco!

I love Evenflo products, but absolutely despised their customer service. Evenflo has one of the worst customer service we have dealt with. My fiancé and I ordered a car seat from them almost 3 weeks ago. When we went to track our order it kept telling us that the order number was wrong. We called and the lady said that it was unusual seeing as packages usually deliver 24-48 hours after purchase. She called the warehouse and somehow 3 other orders were placed the same as ours and they didn’t have any in stock for us. Okay, whatever no biggie. I told her just to refund me and she said that since nothing shipped the pending charge on my account would just fall out. Took about 5 days but it finally did.

This Sibby travel system does not come with a body pillow. My baby was born a preemie at 4 lbs 8 oz and did not fit into the car seat (although the package specifies a 4 lbs - 50 lbs requirement). When I contacted the manufacturer from the NICU, I was told one would be mailed 7-10 days (my baby was expected to come home two days from the day I called). I was then told to use receiving blankets so that my NEWBORN PREEMIE would fit in the car seat. Not only was it against hospital policy, the product package instructions, but who would secure a NEWBORN PREEMIE with blankets? I have requested the manufacturer place body pillows in every travel system (as standard with the purchase of the car seat alone) and the company will not respond back to my numerous requests. You CANNOT purchase the body pillows in stores.

I had done my research before purchasing, and for the price, Evenflo is rated very highly. I had a model that stayed in the car, an upright car seat. This is one of the best qualities of these car seats, that they keep your child safe. I read all the instructions before installing in my car, and it was still hard to know if I was doing it correctly. I had to have someone help me that had done it before. I also felt there should be a way to know if the seat is in tight enough, so that you are confident it will not move in case of an accident. But I liked that I could get my child in and out fairly quickly. I also felt my child was safe in her car seat. Sometimes it was hard to get the clips buckled quickly, but I knew how important it was to do. I did not have a car seat with a base that stayed in the car, and would get a model with one if I ever need new again.

Evenflo meets government safety guidelines and has harness straps that can be attached in a number of different positions. It can be used either as a rear facing seat for infants or as a front facing seat for older children. Although I like most of the features of this car seat and feel that it was a good buy for the price, it could be improved by adding a little more padding.

Evenflo has a fairly high safety rating. I like the strap system and the buckles are very easy to operate. The seat is lightweight yet sturdy, and it is easy to keep clean. However, I would like to see some different options for anchoring the seat that would make installation easier and close to the same procedure for various types of vehicles. The seat is easier to install in face forward position and easier to place child in and secure the straps with less effort. The rear facing is not as convenient. It would be nice if a swivel base could be developed for rear facing position. This would make placing the child in the seat less time consuming and would be especially nice for inclement weather.