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Purchased 8 tires for my bus on the advise of their sales in charge. Promised that the tire will give 100k kms. but few got 80k, rest 50k and less. The problem with the tire is rubber is getting separated with casing (metal wire) due to the heat. I have reported to their higher official, no response. Very much disappointed with truck/bus tires.
My 2013 GMC Sierra came stock with dueler AT's. At 23,000 miles, it developed a roar/grinding noise in the front drive train. I decided to rotate front to back and the noise changed positions with the tires. While rotating the tires, I noticed the inside tread lugs had worn uneven on every other lug about 1/16-1/8 inch. The uneven tread wear like this should not happen. I would not recommend these tires.
I have a 2012 Toyota Tundra which I Purchased from A Toyota dealer. The vehicle was brand new when I purchased it. Very disappointed in your tires that were on the vehicle when I purchased it. I have less than 20,000 miles on the vehicle and the tires are starting to dry rot. Now I need to buy new tires. Would expect better quality of tires for an expensive vehicle. Would never buy Bridgestone tires or recommend them to anyone.
Bridgestone Turanza EL 400 225/50R17 93V tires - I was on my way to a much needed vacation... Took a week off work, had plans with people and as I was driving on the highway at 75 mi per hour, the entire tread separated leaving only two bands around the wheel. The carcass flew off the tire into the median and rolled almost to the other lanes. It was a fearful experience. A gentleman put my donut on and I drove back to the closest town and called practically all tire dealers in Billings, MT and none carried the particular tire... it had to be ordered. I just bought this car a year ago and it had 100 miles on it and now has about 6000. The tires are still new, this shouldn't have happened. I looked up consumer reviews on Bridgestone tires and there were a lot of bad reviews similar to my situation. Subaru, National Highway Transportation Safety Administration Office of Defects Investigation and the Bridgestone Co will be hearing from me!
Gave our son our Dodge Stop N Go Van since he lives 230 miles away, is a single parent with two small daughters and he had an older vehicle with 200,000 miles and we were concerned of his car breaking down with his two young girls on their trips to visit us. So gave him our six year old van and I put four new Bridgestone Insignia tires on it for him. Now two years later all four tires have dry rotted areas on the side walls and once again we are now concerned of their safety with his having a blowout on trips back and forth! Never will buy Bridgestone tires again! They were purchased and installed at our local Chrysler Dealership when giving him the van. He is going to check his paperwork I gave him when he took the van over when he gets back to his home to see what warranty Bridgestone might offer. But from what I have just read on this site Bridgestone does not offer much or any warranties. So even though I am a retired old man on a fixed income will be buying our son another set of tires!
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I purchased 4 brand new tires (Falcon) from Bridgestone. No more than 1 week later as I'm about to get ready to drive off as soon as I take off I feel something wrong with my driver front tire. I pull over to look and to my surprise I see that my tire is completely off the rim not only is it flat but now I have damage to my rim. What some BS. I tell you never again NEVER AGAIN WILL I GO THERE. DON'T GO FOR YOUR GOOD!!!!!!
We purchased a new Toyota Sienna with Bridgestone Turanza run flat tires in 2012. At 1000 miles, we noticed wear on the front tires. We thought there may be an alignment problem. We took it to the dealer, it was checked, we were told it was fine. At 15000 miles, the tires are junk and need to be replaced. Bridgestone inspected the tires and are not offering any warranty, prorated or not. I think this is an outrage. It's such a waste of money, not to mention natural resources to have to replace VERY expensive tires at 15,000! I'm disappointed in our dealer that they would do business with such snotty manufacturer. We definitely will NOT get our replacement tires from Bridgestone, OR from our dealership!!
Purchased a set of these a couple years ago because my factory BF Goodrich was having tread separation and blow outs. The tire dealer said I would not have to worry about these because they are 10-ply and I do pull trailers. Well, two weeks ago, I had one of the Bridgestones separate and had to go in and get a new tire. They did pro-rate it as I only had around 25k on the tires. With the pro-rate, I still paid about 2/3 the cost of a new tire at list price. Could have gotten a deal on sale better. This past weekend, while towing a gooseneck with an 8000-pound tractor, I had another tread separation and then blow out before I could get stopped. Ripped the right rear fender and broke the fender braces and ripped out the fender liner. I am heading in this week to see what they say now. If they will not pro-rate the remaining tires, I will be going back to Michelin for sure.
I have a 2008 Mazda Miata MX-5. The car has 25,000 miles on it and I purchased it at 14,000 miles the end of 2010. I alone put 11,000 miles on it. It has been garaged and I use that shiny, greasy stuff on the tires to keep it looking beautiful and it's supposed to prevent cracking. I recently had my brakes checked, and I was told the tires had dry rot and also had cracks. I was informed they were dangerous and needed to be replaced. I took the car for a second opinion and sure enough, I was told the same thing. I was also told that they were worn down to the bar.
I researched the price of the tires I had on the car, and they ranged anywhere from $240-$269 per tire. What?? Really??? So I called Bridgestone Tires and discussed their replacing the 4 tires assuming there was a warranty. They told me not only do they NOT have mileage warranty on the tires, but they only have a 4-year warranty against cracking. What??! I have always had Michelin Pilots on my cars. I always have luxury cars - owned 4 Infiniti's.
I guess I will NEVER own Bridgestone Tires again. The worst. They are overpriced and garbage. They don't stand behind their product and tack on ridiculous prices on their tires - seems almost political since a lot of cars come with Bridgestone Tires. Makes you wonder if there was some kind of payoff made. Once you have them on your car, you're stuck. If you get a nail or flat, you need one tire; you're locked in to Bridgestone. They also void the 4-year crack warranty on a used car purchase. When purchasing a car, ask the dealer to switch the tires from another car and another brand. Saves a lot of money for you in the end.
I have purchased a set of Bridgestone Duelers for my 2004 Chevy Tahoe. The tires were no good. The braking distance increased as these tires skidded very easy. The wear was unbelievable. Gone in 17,000 miles. No mileage warranty. My second experience was on my BMW with Dueler run flats. They made it to 20,000 miles with exposed secondary rubber. No warranty again. When I asked about the quality, the rep told me that I should be happy that I got 20K as they are only rated to about 12-15K. I put Michelins on the Tahoe two years ago and they still perform like new, still have a lot of tread left and 25K in warranty left. Cost more but well worth it. I am changing the BMW as soon as I can.
Bridgestone Potenza G019 Tires - These tires are the worst I have ever bought. They have real loud road noise and there is now cracking between the treads on all 4 tires. We went back to the store where we got them, and they said this is normal for a tire in a Minnesota winter. I have been driving in Minnesota for 25 years and have never seen any of my tires cracking like this. It looks unsafe to me.
I bought my Jeep Wrangler Sahara in 2009 and it came with Bridgestone Dueler A/T R255/70R18 tires. I have 35000 miles on the tires and last week, I was topping up the air with a compressor and a tire valve snapped. I got that replaced at a total cost of $97.50. This week, one of the other tires was a little low and just putting the hose of the compressor on the valve caused it to snap like a twig. I am now afraid to even try to add air to these tires. The Jeep dealer did say he had cases of this in the past and especially in cold weather. But these are not cheap tires. You'd hope you could add air to them without snapping the tire valve!
I bought 2 sets of BS G019 Grid Tire for my Mazda 3 and after half a year, the tires started making big loud noises. I was afraid it is because of my rotor and after reading all these reviews, I just noticed I made a wrong decision to buy all these 4 tires! They are very noisy and I could not even talk in the car. I want to file in small claims court for these tires!
I could not get any real help for our 2012 Chevy Silverado 3/4 ton pick up truck which always gets stuck in the mud. The tires, Bridgestone snow/mud, are totally ineffective in the mud. We have had to get pulled out of the mud with full loads of wood and can't go on a job unless someone is there to pull us out of the mud. Everything has been checked out on the truck and mechanically, it is fine. It is the Bridgestone tires that were determined to be the problem. I'm hoping GM will take this issue with Bridgestone Tires and require them to fix the problem. We have a $32,000 truck that can't do the job we purchased it for. Any help will be greatly appreciated.
There’s total tread separation on an Insignia tire for the second time. The reseller of the tire says that there is nothing that can be done without the tire. I provided pictures (available) and it’s the same response. These tires are crap!
I purchased a new Mini Cooper S in December 2011 and immediately removed the 205/45/17 Bridgestone Run-Flat tires and rims for Dunlop winter tires for the season. In March 2012 I put the still new Bridgestone tires back on the Mini after the last winter storm had departed. In May the car was in for a service and I noticed that the front tires had already worn down to their wear-bar after only 10,000 km. I complained to the dealer who advised that I should have an alignment check done. This I did (at a cost of $200 to me) only to find that the vehicle was within range. I decided to switch my front tires to the rear of the vehicle in order to maximize wear and see if the two rear ones that were not at all worn would wear just as fast. After a couple of weeks, the warning lamp came on indicating I had a puncture. It was one of the worn tires (now on the rear of the vehicle) that had worn so much it was not worth repairing.
I spent two hours calling all available tire dealers to find two replacement Run-Flat tires and no one had any in stock. These are a specialty order! I called the dealer who also didn’t have any. After some discussion, I decided I was not going to replace the Run-Flat tires at over $300 a piece, but would switch all four tires for non-run flats at $160 a piece. I have been driving for over 30 years and I have never experienced nor heard of anyone who has worn out a pair of tires in less than 10,000 km, but when I did some research online, I found that this is common with Run-Flats. So why would I pay twice as much as normal tires for something that rides hard, doesn’t handle all that well, wears twice as fast and can’t be replaced without a special order? The selection of brands and types of Run-Flat brands in this size is also greatly limited.
Answer: don’t use Run-Flats. They suck! I have replaced with Good Year Eagles and am so far I’m pretty happy (just waiting to see the wear patterns). Mini, you seriously need to consider what you are doing forcing customers to use these products. This is a significant negative aspect of selecting a Mini. Bridgestone, this has seriously damaged your reputation and I would think many times over before selecting your products. Mini and Bridgestone, I went to your websites and could not find a complaints section nor a 1-800 number where I could call in my compliant.
I purchased a new set of Bridgestone mud terrain tires (4) SZ 295 75 16S from our local Tire Kingdom dealer. The tires cost $1,100. We also purchased 4 new shocks at another cost of $600 for my 2000 Chevy 1500 4x4 pickup truck. Just after the first 8 months, I noticed a vibration in the tires and truck. Upon inspection, I noticed the tires seemed to be chopped. At this time, I returned to Tire Kingdom and was told because of the tires being oversized, they are not under warranty. This makes me very unhappy. We purchased your brand due to the sales rep at our local store. We really expected better quality of a product for the amount of money spent. If there is anything you can do to help resolve this situation, it would be greatly appreciated. Thank you for your concern in this matter.
My Honda CRV was still under warranty, under 20,000 miles. I was having strange noise and brought it to the dealer who reported it was the worn tires. I checked my book for a warranty, and it said go to the tire company, which I did. The local Bridgestone dealer said there was no warranty, and it was confirmed on their website. Bottom line, it's less than 20,000 miles before they had to be replaced, and the tire company would do nothing. I have bought car tires for over 65 years and never got such poor wear from any tire. Also, the noise blotted out the radio and any passenger conversation.
The tire was torn up while the vehicle was running on the road. It was due to the poor quality of the product and not anything intentionally done with the tire. When we have seen the tire, it was clearly apparent that it was due to a manufacturing defect that the tire burst while running the vehicle and it was not cut intentionally by us. Is this the quality provided by Bridgestone? Please look into the matter.
My Bridgestone spare tire explodes on my SUV. What causes it to happen?
10,000 miles on new Potenza tires - Tires roar at high speeds and also low creeping speeds. I’m very dissatisfied. They sound like the old 60's snow tires on all four wheels.
These tires have a little more than 10,000 on them and they are so loud you cannot hear yourself thinking. On the highway, you will still hear the loud humming, and I am afraid that the tires are not safe. I have read other comments online and wish that I would have seen them before buying the tires 18 months ago. I have not called Bridgestone/Firestone because others have said that they will not help you. But I did call an online firm, talking about a class action suit.
All 4 tires are brand new and making lots of noise.
I bought 4 new Turanza Bridgestone tires. I went to Costco to get them rotated. I was told that they couldn't because the front ones are too worn. They have about 10,000 miles and they are telling me that my city driving has caused it and that I need 2 new ones, not for $120 a piece.. What should I do?
I had new tires installed on 12/19/09 (Turanza EL400T). Tires are sold with a 80,000 limited warranty. Currently, I have only put about 35,000 miles on the tires. Now I'm having to replace them because they are bald with no tread.From what I just read online, we are not the only ones with a complaint about these tires.
I purchased a new (2011) Toyota Sienna XLE AWD equipped with Bridgestone EL400 run flats. At 19,100 miles, the two right side tires exploded. Front tire actually had a hole in the sidewall that was as big as my fist. Fortunately, my wife and 3 daughters were not injured. Upon presenting the tires to my Toyota dealer, I was told that the mileage was about right for these tires. Of course Toyota does not warranty the tires, so I must go to Bridgestone to file a complaint. Toyota warned me not to expect a favorable response. After reading these customer reviews, I don't expect a favorable response. Sounds like Bridgestone is producing tires like the old Firestone 500. By the way, I replaced the tires with non-run flat Michelin tires and have no problem assuming the risk of have no spare.
My wife's new 2011 Camry XLE has Bridgestone Turanza EL400 that were basically worn out at 10,000 miles. There would be loud noise with 5/32' treadwear. We're now at 15,000 miles and all 4 tires are at 3/32' and "must" be replaced. Garbage! Worse, the Bridgestone dealer's response to my inquiry was, "..and what do you want me to do about it?" The Toyota dealer verbally recognized that 'some vehicles' have had issues, but refused to put this in writing. They have offered two new tires, if I buy two plus an alignment! While this seems okay, why the ** should I be forced to buy new tires before 15,000 miles on a 18-month old car? This vehicle rarely sees freeway speeds and is a shuttle to/from practices and the grocery.
I purchased 4 Bridgestone S322 tires on 15-07-11, and at that time, also performed a 4-wheel alignment. But last month, just 20 days before, one tire had cracks on it. I took it into the shop (National Tyres, Kamod Nagar, Nashik, Maharashtra), but the tire dealer is not ready to take written complaint and told me the Bridgestone company's tire engineer is on leave so I cant take any action. “I will call you when engineer comes.” I visited the shop 4-5 times, but the dealer is not responding properly and he only wants to sell me more tires. We are well below our manufacturer’s warranty. I need to have this tire replaced.
I purchased two Bridgestone BRS 295/80R22.5/16 tires for the front of my large motorhome. I put one 4,700 mi. trip on them. I had to replace them because of excessive "chunking" on both sides of both tires. This also included the first rib of both tires on the inside and the outside location. Bridgestone refused the warranty on the tires because they said it was due to running over curbs. These are basically 150,000 mi. commercial truck tires which take massive abuse all the time. I did not and do not run over curbs with my 35,000 lb. motorhome. My local tire dealer agreed that that would not have been the case anyway, because there is no sign of any sidewall rubbing or scuffing, which would be the case if that was the cause. Also, local tire dealer asked Bridgestone how the inside of both tires would have been damaged due to running over or rubbing against curbs. Their response was that they didn't know how that would or could occur.
But that was their opinion so therefore they wouldn't provide any warranty. I also provided them with pictures of one of my original Michelin tires which I had for 6 yrs. and 47,000 mi. with no sign of problems, except sidewall cracking due to age. Needless to say, I will never purchase nor recommend anybody else to ever buy a Bridgestone tire for any vehicle. These tires cost me almost $1100 for the tire and installation. And I had to replace them at the cost of another $1100. I went back to the original 6-year-old brand of Michelins.
I purchased a set of Bridgestone Insignia SE200 for my 2008 Charger. With 25,000 miles on the set, the right rear had a tread separation. The trunk was full and I had no way of transporting the tire for the rest of my trip. I took pictures and provided the DOT code from the tire. The dealer, Midas, in Tupelo (MS) said that since I didn't have the tire, they couldn't offer an adjustment for defective tire and then charged me more than I paid for the defective one for a replacement.
I will never purchase anything from Midas or Bridgestone and I will encourage others to boycott them also. Their poor service is not acceptable.
Bridgestone Tires Company Information
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- Bridgestone Tires