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Austin Energy

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    Austin Energy

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    Austin Energy expert review by ConsumerAffairs

    Austin Energy is one of the largest public power utilities in the country. It is a publicly owned utility service, and it is run by the City of Austin.

    • Experienced: Austin Energy has been around since 1895, so they have lots of experience delivering electricity and handling any problems.

    • Eco-friendly: Austin Energy is a relatively eco-friendly electricity company, and they have made steps to help the environment, including a Green Building initiative, a energy efficient power plan, and a goal to achieve a 35 percent renewable energy supply by 2020.

    • Price: Austin Energy offers competitive pricing and has an extensive customer assistance program for Texans who can’t afford electricity.

    • Service: Because the company serves so many people, getting a response in a non-emergency situation can be slow.

    • Customer service: The quality of customer service at Austin Energy varies, which has led to some complaints.

    • Best for: Residential customers, small businesses, midsize and big businesses

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    ConsumerAffairs Research Team

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Austin Energy Company Information

    Company Name:
    Austin Energy
    Address:
    721 Barton Springs Rd.
    City:
    Austin
    State/Province:
    TX
    Postal Code:
    78704
    Country:
    United States
    Phone:
    (888) 340-6465
    Website:
    austinenergy.com
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