Austin Energy
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Austin Energy

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Austin Energy expert review by ConsumerAffairs

Austin Energy is one of the largest public power utilities in the country. It is a publicly owned utility service, and it is run by the City of Austin.

  • Experienced: Austin Energy has been around since 1895, so they have lots of experience delivering electricity and handling any problems.

  • Eco-friendly: Austin Energy is a relatively eco-friendly electricity company, and they have made steps to help the environment, including a Green Building initiative, a energy efficient power plan, and a goal to achieve a 35 percent renewable energy supply by 2020.

  • Price: Austin Energy offers competitive pricing and has an extensive customer assistance program for Texans who can’t afford electricity.

  • Service: Because the company serves so many people, getting a response in a non-emergency situation can be slow.

  • Customer service: The quality of customer service at Austin Energy varies, which has led to some complaints.

  • Best for: Residential customers, small businesses, midsize and big businesses

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Austin Energy Company Information

Company Name:
Austin Energy
721 Barton Springs Rd.
Postal Code:
United States
(888) 340-6465