Austin Energy

Looking for a Texas electricity company?

    Austin Energy

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      Austin Energy expert review by ConsumerAffairs

      Austin Energy is one of the largest public power utilities in the country. It is a publicly owned utility service, and it is run by the City of Austin.

      • Experienced: Austin Energy has been around since 1895, so they have lots of experience delivering electricity and handling any problems.

      • Eco-friendly: Austin Energy is a relatively eco-friendly electricity company, and they have made steps to help the environment, including a Green Building initiative, a energy efficient power plan, and a goal to achieve a 35 percent renewable energy supply by 2020.

      • Price: Austin Energy offers competitive pricing and has an extensive customer assistance program for Texans who can’t afford electricity.

      • Service: Because the company serves so many people, getting a response in a non-emergency situation can be slow.

      • Customer service: The quality of customer service at Austin Energy varies, which has led to some complaints.

      • Best for: Residential customers, small businesses, midsize and big businesses

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      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Austin Energy Company Information

      Company Name:
      Austin Energy
      721 Barton Springs Rd.
      Postal Code:
      United States
      (888) 340-6465
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