FOLLOW US

Whole Foods
Whole Foods
Overall Satisfaction Rating
3.80/5
  • 5 stars
    56
  • 4 stars
    37
  • 3 stars
    16
  • 2 stars
    10
  • 1 stars
    18
Based on 137 ratings submitted in the last yearSHOW RATING DISTRIBUTION

Whole Foods

ConsumerAffairs Unaccredited Brand

This company is not yet accredited. To learn more, see reviews below or submit your own. Want to know more about ConsumerAffairs accredited brands? Check out ConsumerAffairs for Brands.

Be in the know

Get trending consumer news and recalls

Thanks

Keep an eye on your inbox, the lastest consumer news is on it's way!

Last updated: April 30, 2018

380 Whole Foods Consumer Reviews and Complaints

Filter by: Any
Verified Reviewer
Original review: April 30, 2018

Requested Senior Discount. Emailed Jeff Bezos and got a cold reply saying they don't offer discounts to any group but that I can download coupons on a smartphone. Don't have a smartphone and most of the coupons are not for the basics. This company doesn't care one bit about its customers.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 24, 2018

I tend to believe that the products at WF are of high quality, and generally healthy. I don't have the wealth to buy only organic foods, but I tend to believe that the "conventional" offerings are likely to be less chemically treated, especially since the produce is usually washed and fresh looking, than at the more traditional grocery.

Be the first one to find this review helpful
Not sure how to choose?

Get expert buying tips about Grocery Stores delivered to your inbox.

Thank you, you have successfully subscribed to our newsletter!Enjoy reading our tips and recommendations.
We value your privacy. Unsubscribe easily.
Verified Reviewer
Original review: April 23, 2018

Whole Foods is a fantastic store. Selection is great. Prices on some items can be high especially on produce and the food court. Overall a great store especially if you love organic and natural products.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 23, 2018

I am very picky, and this is where I buy the majority of what I eat. I don't mind spending extra on better quality, but I mind if it is the same that I can buy at another grocery store. However I cannot find everything that I want at AD.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 22, 2018

The salad bar is my primary reason for using Whole Foods. I'm a vegetarian, & its salad bar's choices & quality make shopping there worthwhile - romaine lettuce, corn kernels, purple cabbage shreds, grated parmesan, blue cheese crumbles, braised tofu, carrot shreds.

Be the first one to find this review helpful
How do I know I can trust these reviews about Whole Foods?
  • 1,117,053 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Verified Reviewer
Original review: April 21, 2018

I shop in Baton Rouge Whole Foods quite often. I usually find what I want and if I can't I pick something similar. The customer service is always top notch. My issues usually come in the prepared items, hot food bar and prices of certain items. Just wish the prices would drop and would be my new fave store. I still shop in there for the people, as they are happy, happy people.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 20, 2018

Whole Foods has a nice variety of foods. I especially like their meat & seafood selections. Prepared food variety is nice as well depending on the store (some have a better selection than others). But while quality is good, prices are quite high which prevents me from shopping there more frequently.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 20, 2018

Fresh meats, good selections. All the foods I need out here. Very close to home because I have a hard time walking, good handicap parking for us disabled people, friendly wonderful people, very helpful with groceries.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 19, 2018

My experience with Whole Foods is a joy, great people, surrounding and lots of healthy foods to choose from. The meat department is great. I love it.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 18, 2018

I recently changed my diet to a vegan plus fish for health reasons. I will make the 45 minute trip every few months to Whole Foods to stock up on unusual items that most stores in the south don't carry. I like the variety of healthy products they carry.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 18, 2018

This shouldn't really be with the regular grocery stores. I think of like it was a specialty store. Very expensive and health conscious. They recently closed their doors in Encinitas.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 17, 2018

Unfortunately, there is not a Whole Foods close enough to shop at. Used to shop there on a regular basis until we moved. Wish they could expand further!

Be the first one to find this review helpful
Verified Reviewer
Original review: April 17, 2018

I can find products that I like here that are not at other grocery stores. The deli section is top notch. What I don't love is the crowd. There are sometimes too many people in certain aisles that are actually too narrow for the store and the selections.

Be the first one to find this review helpful
Verified Reviewer Verified Buyer
Original review: April 16, 2018

While purchasing only 4 items at the Tarzana, CA Store 4/14/18, I noticed the amount rung up was oddly too high. After paying, upon further inspection of my receipt before I exited, there was a unknown extra charge of $3.99 for a 5th item I did NOT purchase "Artichokes". I wheeled the cart back to the cashier, who had a rude, disrespectful, horrible condescending attitude, and remarked, "It's only human error," in a snotty tone, lack of concern, remorse or apology. Her reply made the experience far worse, this incompetent belligerent young cashier.

I called for the manager, who also had a hostile, arrogant attitude, as if I should just shut up, and accept a $4.00 theft out of my pocket. "Business as Usual" the "Human Error" scripted response is not acceptable. Abusive, nearly mocking a customer for bringing this to the store's attention, Manager acted as he's doing me a favor for even returning the stolen money as an inconvenience to him. Had I left the store and noticed the extra charge the next day, I could not prove once I left the store. This is blatant business as usual gross theft out of the consumers' pockets. Staggering amount of phantom item charges that shopper never purchased, millions of consumer theft goes unnoticed. The Manager returned my $4.00 cash, however the receipt was fraudulently noted the Refund Reason, was "Changed My Mind", or "Didn't' like Product" as the reason for the return. This is bold fraud. I was negligently charged $4.00 for an items never purchased.

View more
2 people found this review helpful
Verified Reviewer
Original review: April 16, 2018

Love love the produce and they are always willing to give me a taste of things I never had unable to try which I usually buy. Store was over an hour from my house but are in the process of building new one pretty close to me and I am so excited!!!

Be the first one to find this review helpful
Verified Reviewer
Original review: April 15, 2018

Whole Foods products are good but way too expensive. I only go there because it is in walking distance and when I need something special.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 15, 2018

A shopper of WFs for over 20+ yrs, just noticed less shoppers, less product shelving, and suspected they were selling. I am 59 and was a vegan for 11 yrs, WFs was my food store. I learned a lot about clean food, thru WFs - my KING, noticed Kroger stocking same products. Now that Amazon is WFs, store quality, staff, products are failing. Baby Boomers are going to Trader Joe's, price is great, quality is good, staff is excellent!

6 people found this review helpful
Verified Reviewer
Original review: April 14, 2018

I love Whole Foods and the variety of products they carry but their prices are too high. I trust their quality of products and mostly buy organic products. If it's a brand I can get somewhere else for less I do that.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 14, 2018

I live for the quality and value of product selection at Whole Foods. I think for the quality of product the values is incomprehensible. Great staff, great prices, great product, great environment by far.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 13, 2018

Little expensive for me to shop everyday but love the quality of food, and the top of the variety of vegetables, fish & cheese. The service is great and the store is clean. Wish I had that store in my area, we need one in the Summerville area.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 13, 2018

This store has great products but just a little on the pricey side. Need coupons. They are natural products. Maybe if they offered recipes and ways to help eat better.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 12, 2018

I love this store mainly because they have a large selection on organic foods. The produce is very fresh and the service is friendly. It is fun to shop there.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 12, 2018

Love the store for its produce, meat and fish. Also like the freshly roasted coffee and bread. Deli fresh roasted turkey breast is great for sandwiches.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 11, 2018

I like shopping at Whole Foods. For the most part the employees are knowledgeable and helpful. But the prices? They are too high to justify the difference in service.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 11, 2018

The quality and selection are generally great as is customer service but that is reflected in the prices. Unfortunately, while I have my favorite store, not all locations have equal selection or good customer service; I drive a distance for the better location and service.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 10, 2018

Hopefully this is slipping fast are used to shop all the time and loved most everything about Whole Foods. Many local products and products I buy are disappearing from the shelves. Also the quality of the product has slipped tremendously. Well some of the prices are coming down, you can find all cannonball avocados at a reduced price. I noticed the staff is depressed. When I asked them about products that are disappearing they just shake their head. It’s about to hit a critical point where I won’t go there anymore.

6 people found this review helpful
Verified Reviewer
Original review: April 10, 2018

I like to shop their soap dept. Many many choices. I also love the build your own salad bar. The soups are excellent. Fast cashiers. Never in line for more than five minutes.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 10, 2018

Whole Foods has great sales and their private label is fantastic and so reasonable (& great quality)! Many products are competitively priced also. You have to know how to shop at Whole Foods. I get so angry when people call it whole paycheck! That is not true if you are a careful shopper. I have seen higher prices for some items at Walmart and or an ordinary supermarket.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 9, 2018

Whole Foods' quality is declining and product quality control is no longer a priority. I believe that things will get worse since Amazon has taken over.

3 people found this review helpful
Verified Reviewer
Original review: April 8, 2018

The seafood guy gave better service than the checkout workers. The cashier’s credit card machine wasn’t working for the customer in front of me as well as myself. The cashier asked another worker to check me out yet he proceeded to continue walking outside while taking my groceries with him. How unsanitary? For the amount of money being charged I would expect all machine to function properly. Also I would expect my food remain in my site and it’s not being walked outside by an employee for whatever reason.

2 people found this review helpful

Whole Foods Company Information

Company Name:
Whole Foods
Website:
www.wholefoodsmarket.com

Make the best choice, every time

Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. Our community members are happier with their purchases than consumers who didn’t research before buying. To see why, sign up below!

THANK YOU

Keep an eye on your inbox, the latest consumer news is on its way!

ConsumerAffairs Solutions for Business

Let's talk

Follow us

ConsumerAffairs ranks 562 on Inc. 5000 for 2017

At ConsumerAffairs we love to hear from both consumers and brands; please never hesitate to Contact Us.

At ConsumerAffairs we take privacy seriously, please refer to our Privacy Policy to learn more about how we keep you protected.

You’re responsible for yourself and please remember that your use of this site constitutes acceptance of our Terms of Use.

Advertisements on this site are placed and controlled by outside advertising networks. ConsumerAffairs.com does not evaluate or endorse the products and services advertised. See the FAQ for more information.

The information on our website is general in nature and is not intended as a substitute for competent legal advice. ConsumerAffairs.com makes no representation as to the accuracy of the information herein provided and assumes no liability for any damages or loss arising from the use thereof.

Copyright © 2018 Consumers Unified LLC. All Rights Reserved. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission.