Trader Joe'sConsumerAffairs Unaccredited Brand
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I’ve been going to TJ's since the 60s - their Covina store. I’ve always felt I get the best range of healthy foods and a excellent produce. They are very environmentally aware and their packaging reflects this. I love Trader Joe’s!!!
Always professional, friendly service. Cashiers working quick and efficiently. Always crowded but employees' attention to customer needs compensates frustration while navigating crowded store.
Always a delight to shop at TJ. Plenty of help around to answer questions, plus the staff is knowledgeable about what TJ's sells. The store is small and easy to navigate yet offers plenty of variety.
We recently decided to give Trader Joe's a try for purchasing produce and after 3 months we are genuinely disappointed. At least 80% of everything we have brought home is way way too under ripe and never properly ripens, especially fruit. This stuff is hard and tasteless. I have used every ripening trick in the book and nothing works. Trader Joe's picks too early, no doubt about it. We are going back to Raley's produce. It costs a bit more but at least we can eat it.
I'm very disappointed in the amount of sugar that Trader Joe's puts in these cookies (12 grams for only TWO cookies). There is no need for cookies to taste or be THIS sugary. I usually check the amount of sugar before I buy things, but I suppose I gave Trader Joe's undue credit and trust that their products wouldn't be as disgustingly sweet as major brands. These are terrible cookies and I won't buy them again. This was a lesson about reading labels, and not being fooled by the so-called healthier stores.
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Agree with Jenny of Brooklyn NY review of 9.23.2017. Past 3-5 years some of the Trader Joe’s stores in California have become ‘frat houses’ where staff conduct is morally and ethically unacceptable particularly towards petite, single female senior citizens. Insulting and demeaning experience yesterday at 9.10am in La Canada. Three employees were standing around behind the first register when one, a tall male with long scruffy dreadlocks, waved and pointed both of his index fingers towards the other two in a ‘shoot to kill’ manner. As I was leaving the adjacent checkout register, he turned and ‘shot’ at me. Repeatedly, while smiling. A loyal customer of TJ's throughout Calif. since the early 1990s my grocery budget is now 100% elsewhere.
Trader Joe's has an excellent selection of produce, dairy, bakery, meat and fish and canned and dried goods at VERY reasonable prices. Trader Joe's searches out excellent suppliers of most of the goods they sell and sell these goods with a Trader Joe's label.
Trader Joe's is one of my favorite stores but I will consider stopping shopping there. They reserve the right to offer candy to my child every time we buy there. Not just candy, but stickers. For three years I've refused and asked employees to stop. They will not seem to take no for an answer and remember it. Why should they remember it, thousands pass through daily. So why can't they have a less aggressive policy? I called corporate number for customer service. The rep was far too sure of themselves.
They adamantly insisted they had no 'policy' of interacting with kids or giving candy without first asking the parent. "Fine", I answered. Then why is it this cant be put at the parent's choice level. A sign, I suggested, which asks if children would like candy given them? The parent could answer. Instead of having to refuse candy every day, and have the Trader Joe's employees act as if this is ungenerous of the parent? Do they pay the dental bills? Do they do the blood sugar tests? What about diabetic children, how do you think this makes the family feel when it comes up each purchase? I think that Trader Joe's, however nice they want to seem, is over-interacting with customer's children. Do they have this right? No, they do not. Are they going to go on doing it even if a minority says no, please stop this? Yes. Because they believe they do have the right. I think it's just too aggressive. Please stop.
Very disgusting behavior from a female food server... coming upon her after entering the store I took a sample and heard her say twice, "Thank You"... so it seemed like it was toward me... I brushed it off and continuing with a second sample when the older gentleman approached me asking me what my sample tasted like and speaking loudly after I said a cross between hamburger and hot dogs said how a customer came to take a sample but did not say thank you to the person that made the food. And he pressed on about my sample. How did it taste so I said it was very good that the customer was probably busy eating.
After coming from the bathroom to try and get coffee from an empty pot that she was making no effort to replenish he tried his comments once again but looking at him dead in the eye. He flaked out. She came to clean the coffee pot area making no effort to replenish any coffee and what I got before was almost lukewarm and half a cup. In reporting her to the front desk the team member tried to say she was forced into the situation that these were not her friends.
Last summer I got rotten vegetables. The outside of like a cauliflower would look good -- but the inside would be brown. Celery too. And I realized that I don't buy dairy at TJ's, I don't buy chicken or beef or lamb or pork at TJ's because it tastes funny to me. I don't like their bread -- it upsets my stomach. I don't buy alcohol because I don't drink, and I don't like their canned fish -- way too salty. I buy basically canned beans and dry pasta and BBQ sauces. So I rarely go to TJ's anymore.
My wife and I baked pizza with their dough, mozzarella, and pizza sauce. The “sell by date” on the dough was the day after we were baking the pizza, so the dough wasn’t expired. Food tasted normal and we (mostly I because I’m a big pizza lover) devoured it. Hours later, we were both vomiting. Figured it was a one day thing that we came down with, wound up taking a week of vomiting (me over 13 times in 24 hours), diarrhea, fevers, muscle soreness, headaches (any and all the symptoms of Salmonella), and missing work before we recovered. I still am dealing with what could be dysentery. It was the worst experience of my life. Excruciating sickness and all from a trusted brand like Trader Joe's.
Consumers should absolutely be aware of this. The dough has always been a go to move for us and some tasty pizza, but never EVER again. We refuse to gamble with our health. It’s like smoking cigarettes knowing all too well that each one could lead to severe sickness and/or death. Trader Joe's is a great company. Don’t get me wrong. But they must be made aware of what their dough did to us so they can take action wherever possible. And consumers should know so they can be careful and not take on added risk by buying this specific product. I’m doing this to inform the consumer, and also because after a few days of contacting Trader Joe's without a response, it’s important that this get handled differently.
I shop weekly at TJ's for dairy, produce, dried fruit, nuts, coffee, frozen seafood, some chocolate bars and seasonings because their prices are lower than nearby chains for these items and/or the quality is better and/ or the chains do not carry comparable items. Other faves are the frozen waffles, maple syrup, boxed broth, sourdough bread and flowers. Also, I like the staff as they are most often very warm and helpful. On the other hand, some TJ meat is too pricey, and there aren't as many items overall to choose from, except for liquor and snacks - half the store seems devoted to these two categories. But TJ's has a very liberal return policy so one feels confident to try new items knowing it can be returned if not palatable.
Both Central Market and Trader Joe's are good, better than Whole Foods or Kroger. But I feel that Trader Joe's is more friendly. They carry a whole range of products, and the pricing is right. For more economical products I'd check Aldi and Sprouts.
AWESOME! Everything about them is great and customer service is the best. A few items are a little expensive but that isn't a problem because most are less than chain stores. We are finally getting one so I won't have to go out of town...
The BEST grocery store I have ever shopped at and I drive about 5 miles out of my way to shop there. They have a large selection of organic foods at the most reasonable price you can find. Their staff is super friendly and very knowledgeable. They investigate every product they sell with the consumers' health and safety in mind.
Consistently Trader Joe's offers great service, wide aisles, opens all registers when lines form, many of their brands are very good and good value. Produce isn't great but they offer many other products that are very good. A great food emporium. The only downside is if a shopper is committed to a brand. Oddly enough even the people that shop there are polite and friendly.
Trader Joe's has great products at good value. Extremely polite, cheerful and knowledgeable staff. Very clean and pleasant stores. Easy to reach products, tastefully displayed and often with a sense of humor. Cold food kept cold. Makes grocery shopping pleasant...
After purchasing a frozen package of chicken wings, I soon discovered that a "substantial amount" of the wings were broken. This tells me that Trader Joe's is NOT CONCERNED about the way their chickens are handled prior to ending up in their stores. When this happens in such a blatant manner, what else are they NOT CONCERNED about?
The staff at this particular store in Metropolitan Ave. in Woodhaven Queens are very friendly and at the same time helpful and respectful. Also, the store is kept very organized and stocked with high quality products. When I shop here I feel very welcomed like family. They serve samples of their different promotional products which I think make a difference from other stores, I love their samples and it helps me make a decision about purchasing a new product.
I would like to see more locations in the future! Could also add more vegan options, gluten free options, and eliminate as much wheat as possible out of foods.
Trader Joe's not only has good food at good prices they also give their food away that is out of date. They donate at every location! Not the others!!!
Trader Joe's is the most accommodating grocery store I use. They have specialty products that can't be purchased in other stores. Unfortunately some of these products are short-lived. But some are seasonal so that is good.
I like most of the fresh produce and the variety of cheeses, nuts and snacks. I drive about 20 miles to shop here; the local grocery store's prices are high and don't have the quality that I find at Trader Joe's. I also like Trader Joe's yogurts and fresh eggs.
I shop at Trader Joe's for unique food items they have and for excellent selection and prices on cheeses and more. Quality, freshness, and flavor is usually outstanding. They often have best prices for quality items like butter, eggs, kefir, cheeses, Irish breakfast tea, natural and organic chicken, fresh basil, bagged greens, and frozen vegetables like french green beans, soybeans, and more. Nuts and trail mix are always fresh and excellent quality. Customer service is best of any food stores in the area. Employees are very knowledgeable and helpful.
However, their soups are sometimes not good. Their black bean soup is awful: tasteless and totally wrong flavor, what little there is... Someone needs a trip to Havana or Miami to find out how this soup should taste. Some of their juice drinks just taste strange to me. But overall I am very pleased with Trader Joe's and travel some distance to shop there. I have found some comparable items for less at Aldi's, but the quality may not be as good.
I consistently buy eggs and dairy products here as well as staples and some frozen items. Other stuff occasionally, but am always delighted with quality and freshness of their products.
Trader Joe's is the best store in Stockton. The only store that carries a good selection of organics and reasonably priced flowers. Their selection of produce is wonderful and the dairy, liquor and frozen foods supply me with most of my week's grocery needs. If I need something out of the ordinary I can find it here. I shop only at this store for produce.
Team members are always friendly and willing to help out. Products primarily in house items under Trader Joe's label, many good healthy options with limited ingredients, non GMO or certified organics at reasonable prices.
Peachtree Corners location of Trader Joe's has had consistently poor temperature in cold case where vegetables are stocked, so I have stayed away from pre-cut vegetables in hard plastic packages because they often are bulging. I did not think the temperature issue would affect pre-cut kale, which was not slimy-looking, either. It was dry, healthy, with no brown or dirty-looking pieces. Upon pulling the kale out of the bag it had a strong odor that smelled turned but it was completely dry, zero slimy pieces, no moisture. I found it odd yet because it was dry I thought maybe it smelled funny but was still safe/acceptable for boiling.
I cooked the kale in filtered water, boiling it submerged and then ate it with 2 tsp of butter. I have been eating this same batch of butter with no incident. Within 3 hours I had the most excruciating abdominal pain I have ever had, with extreme bloating and complete inability to pass stool or gas to relieve it. I was crying from the pain (and I have high pain tolerance), and dizzy and nauseous, and felt as if there was a pulling and brick-like pressure inside the lower right abdomen.
After a great amount of time I was able to pass small pebbled stool (sorry for the graphic imagery) and this did not relieve the pain. I then expelled large amounts of diarrhea. Both were unusually strong-smelling. The stool showed pieces of kale. It was so intense I called the emergency room but decided against it as I have strong sensitivity to medications that could also risk my health/life safety. I had to sit up the whole night as the pain worsened upon lying down. I fell asleep for 6 hours, eventually, and after that still had the extreme bloating and tenderness but extreme pain subsided. Was also still constipated and dizzy, with milder nausea. My package of kale stated 10/19/2017 expiration date. I cooked it on 10/19/2017.
A friend of mine was visiting from abroad. She speaks ok English. She bought 14.00 worth of products. She gave 20.00 bill. The cashier took the money and did not give her change. He intimidated her that she could not fight back. The issue is not amount of money. It is INSULTING. ABSOLUTELY NOT ACCEPTABLE!!! I don't trust Trader Joe's customer service policy as well as moral and ethic they carry. Too bad.
Great prices and selection, always a sample to taste, and frequently they have seasonal items or new offerings. Also very easy to shop as they are not big or giant stores, like the standard supermarket.
Trader Joe's expert review by Jim Angelus
Trader Joe's is a chain grocery store that is a leader in organic and fresh food. Founded in 1958, the company's products are known for not containing any artificial preservatives and ingredients. Hence, the store is very popular with health-conscious shoppers, as well as those concerned about fair treatment of farm animals and responsibility to the environment.
Delicious flavors: Trader Joe's bacon is smoked over real woods, giving it a distinct and delicious taste.
No chemical curing agents: Nitrites, which have been known to cause cancer, are not added during the production process.
Bacon snacks: Those who dream of combining chocolate and bacon into one delicious treat will have that dream answered at Trader Joe's.
Fully cooked options: To make life more convenient for customers, Trader Joe's also sells fully cooked bacon; it just needs to be heated in the microwave.
Easy purchasing: Trader Joe's has locations throughout the United States, making it simple for most consumers to purchase bacon products from the company's stores.
Best for: Bacon lovers looking for tastier (and healthier) uncured options, customers who love the flavor of applewood and foodies who want to use bacon in a recipe.
Trader Joe's Company Information
- Company Name:
- Trader Joe's
- Year Founded:
- 800 S. Shamrock Ave.
- Postal Code:
- United States
- (626) 599-3700