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A sweet young man named ** was leaving work for the day when he saw my daughter and me picking blueberries up off the ground near my car. They had spilled as we were loading up to leave. He kindly told us he'd go get us a new one, and that was before he even saw my 4-year-old grandson crying. He asked to see the label so he would get the correct one, went back inside, and promptly returned with a new container of blueberries. We thanked him for taking care of us as the tears of a little boy were dried and replaced with a smile. While it might seem like a small thing, to us it was HUGE because he didn't have to do that, and he made a little guy very happy!
I've had other great experiences inside that same store, but this happened outside the store, and we could easily have been left to our own error, but ** at Store 769 lived up to the store's reputation of putting customers first. <3 (In case TJ's wants to give this top notch employee kudos, I want to you to know that he was leaving around 230 pm on Thursday, 3/14/19.) Thank you so much! Bonnie.
I really don’t appreciate this company. They discontinued a dog food that my two dogs have been on for years causing them to get sick. We all know you just can’t abruptly switch a dogs food like that. I’m upset about that. I powered my complaint to them about this on their page no response. Also I’ve noticed they are quick to discontinue products without giving a notice which is inconsiderate. I’ve been a long time customer. Now I don’t know now.
I purchased a pork tenderloin on February 16th at the Totem Lake, WA store. The sell by date was the 23rd but when I opened the meat to prepare it on the date it was purchased, the meat was spoiled and smelled horrible. I threw it out and did not have time to travel back to the store as I did not live in the area where I purchased the meat. This is the 2nd experience with bad meat... Needless to say no more meat shopping at Trader Joe's. Shoppers beware!
I shop at Trader Joe's because they have a generous return policy. Their customer is also over & above what is expected which is important to me. I buy all my veggies & food there because their brands are never GMO, genetically modified which is critical to me.
I have a Trader Joe's a few blocks from my house. I like the idea of just walking there in 5 minutes if I need something. I think they have always moved stock around but lately it seems to have become ridiculous. I know I can track down a stock person but sometimes that person doesn't even know where stuff is. I mentioned it at the checkout and the cashier admitted that they move stuff around to get you to look at other products. I do not appreciate being inconvenienced like that just so they can manipulate me into buying more stuff. Their tactic doesn't make me buy more stuff but it has motivated me to go a little farther to Whole Foods.
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I bought a pre made salad yesterday with kale and spinach, some feta, string beans, and broccoli. I not into a mouth full of sand. None of the spinach was washed. Disgusting. Today it was announced there was a recall of some of the salads due to a listeria outbreak. I really thought this was a place I could trust. No more.
I walk in to do a return mid afternoon...go to the register and refused refund and told she can look up my account on my credit card or I can take a gift card. Store policy is you don't like it we refund it. Then she wants to go to another manager for a second opinion. Stupid store...near Rosecrans and Douglas, parking lot near corner gas station, not busy store...near Polliwog Park. 1821 Manhattan Beach Blvd, store #034 Manhattan Beach. CA 90266. She wants me to buy myself a gift card.
Bought a box of T.J.'s frozen mac and cheese last week from the Culver City, CA store (on Slauson Blvd.). Nuked it in the microwave and began to eat it when I suddenly bit into something hard. Turned out to be a scary piece of jagged, sharp glass! Wonder if I swallowed other pieces of glass. Wth? Second time I've found a UFO in T.J. food. They better do a recall pronto.
I have always loved Trader Joe's, since I found it for the first time in CA, and then it came to VA, where I had moved, and then it came to CO, where I had subsequently moved. Love a lot about them UNTIL I decided that animal practices are awful, inhumane and unconscionable. So I went there, totally thinking TJoes would be on board with pasture and humane practices. They are NOT; absolutely floored me. I can find a few products in Kroger, not many, but NONE at TJoes. The "desk" tried to act like they had something, to assuage me I guess, but they had nothing to show me. I am totally unhappy and shocked. Now, I guess, I will need to check out Whole Foods and Sprouts and Natural Grocers and such who I KNOW will have such products. Everybody is getting on board with organic, now this is the next step. TAKE IT.
I’ve been going to TJ's since the 60s - their Covina store. I’ve always felt I get the best range of healthy foods and a excellent produce. They are very environmentally aware and their packaging reflects this. I love Trader Joe’s!!!
Always professional, friendly service. Cashiers working quick and efficiently. Always crowded but employees' attention to customer needs compensates frustration while navigating crowded store.
Always a delight to shop at TJ. Plenty of help around to answer questions, plus the staff is knowledgeable about what TJ's sells. The store is small and easy to navigate yet offers plenty of variety.
We recently decided to give Trader Joe's a try for purchasing produce and after 3 months we are genuinely disappointed. At least 80% of everything we have brought home is way way too under ripe and never properly ripens, especially fruit. This stuff is hard and tasteless. I have used every ripening trick in the book and nothing works. Trader Joe's picks too early, no doubt about it. We are going back to Raley's produce. It costs a bit more but at least we can eat it.
I'm very disappointed in the amount of sugar that Trader Joe's puts in these cookies (12 grams for only TWO cookies). There is no need for cookies to taste or be THIS sugary. I usually check the amount of sugar before I buy things, but I suppose I gave Trader Joe's undue credit and trust that their products wouldn't be as disgustingly sweet as major brands. These are terrible cookies and I won't buy them again. This was a lesson about reading labels, and not being fooled by the so-called healthier stores.
Agree with Jenny of Brooklyn NY review of 9.23.2017. Past 3-5 years some of the Trader Joe’s stores in California have become ‘frat houses’ where staff conduct is morally and ethically unacceptable particularly towards petite, single female senior citizens. Insulting and demeaning experience yesterday at 9.10am in La Canada. Three employees were standing around behind the first register when one, a tall male with long scruffy dreadlocks, waved and pointed both of his index fingers towards the other two in a ‘shoot to kill’ manner. As I was leaving the adjacent checkout register, he turned and ‘shot’ at me. Repeatedly, while smiling. A loyal customer of TJ's throughout Calif. since the early 1990s my grocery budget is now 100% elsewhere.
Trader Joe's has an excellent selection of produce, dairy, bakery, meat and fish and canned and dried goods at VERY reasonable prices. Trader Joe's searches out excellent suppliers of most of the goods they sell and sell these goods with a Trader Joe's label.
Trader Joe's is one of my favorite stores but I will consider stopping shopping there. They reserve the right to offer candy to my child every time we buy there. Not just candy, but stickers. For three years I've refused and asked employees to stop. They will not seem to take no for an answer and remember it. Why should they remember it, thousands pass through daily. So why can't they have a less aggressive policy? I called corporate number for customer service. The rep was far too sure of themselves.
They adamantly insisted they had no 'policy' of interacting with kids or giving candy without first asking the parent. "Fine", I answered. Then why is it this cant be put at the parent's choice level. A sign, I suggested, which asks if children would like candy given them? The parent could answer. Instead of having to refuse candy every day, and have the Trader Joe's employees act as if this is ungenerous of the parent? Do they pay the dental bills? Do they do the blood sugar tests? What about diabetic children, how do you think this makes the family feel when it comes up each purchase? I think that Trader Joe's, however nice they want to seem, is over-interacting with customer's children. Do they have this right? No, they do not. Are they going to go on doing it even if a minority says no, please stop this? Yes. Because they believe they do have the right. I think it's just too aggressive. Please stop.
Very disgusting behavior from a female food server... coming upon her after entering the store I took a sample and heard her say twice, "Thank You"... so it seemed like it was toward me... I brushed it off and continuing with a second sample when the older gentleman approached me asking me what my sample tasted like and speaking loudly after I said a cross between hamburger and hot dogs said how a customer came to take a sample but did not say thank you to the person that made the food. And he pressed on about my sample. How did it taste so I said it was very good that the customer was probably busy eating.
After coming from the bathroom to try and get coffee from an empty pot that she was making no effort to replenish he tried his comments once again but looking at him dead in the eye. He flaked out. She came to clean the coffee pot area making no effort to replenish any coffee and what I got before was almost lukewarm and half a cup. In reporting her to the front desk the team member tried to say she was forced into the situation that these were not her friends.
Last summer I got rotten vegetables. The outside of like a cauliflower would look good -- but the inside would be brown. Celery too. And I realized that I don't buy dairy at TJ's, I don't buy chicken or beef or lamb or pork at TJ's because it tastes funny to me. I don't like their bread -- it upsets my stomach. I don't buy alcohol because I don't drink, and I don't like their canned fish -- way too salty. I buy basically canned beans and dry pasta and BBQ sauces. So I rarely go to TJ's anymore.
My wife and I baked pizza with their dough, mozzarella, and pizza sauce. The “sell by date” on the dough was the day after we were baking the pizza, so the dough wasn’t expired. Food tasted normal and we (mostly I because I’m a big pizza lover) devoured it. Hours later, we were both vomiting. Figured it was a one day thing that we came down with, wound up taking a week of vomiting (me over 13 times in 24 hours), diarrhea, fevers, muscle soreness, headaches (any and all the symptoms of Salmonella), and missing work before we recovered. I still am dealing with what could be dysentery. It was the worst experience of my life. Excruciating sickness and all from a trusted brand like Trader Joe's.
Consumers should absolutely be aware of this. The dough has always been a go to move for us and some tasty pizza, but never EVER again. We refuse to gamble with our health. It’s like smoking cigarettes knowing all too well that each one could lead to severe sickness and/or death. Trader Joe's is a great company. Don’t get me wrong. But they must be made aware of what their dough did to us so they can take action wherever possible. And consumers should know so they can be careful and not take on added risk by buying this specific product. I’m doing this to inform the consumer, and also because after a few days of contacting Trader Joe's without a response, it’s important that this get handled differently.
I shop weekly at TJ's for dairy, produce, dried fruit, nuts, coffee, frozen seafood, some chocolate bars and seasonings because their prices are lower than nearby chains for these items and/or the quality is better and/ or the chains do not carry comparable items. Other faves are the frozen waffles, maple syrup, boxed broth, sourdough bread and flowers. Also, I like the staff as they are most often very warm and helpful. On the other hand, some TJ meat is too pricey, and there aren't as many items overall to choose from, except for liquor and snacks - half the store seems devoted to these two categories. But TJ's has a very liberal return policy so one feels confident to try new items knowing it can be returned if not palatable.
Both Central Market and Trader Joe's are good, better than Whole Foods or Kroger. But I feel that Trader Joe's is more friendly. They carry a whole range of products, and the pricing is right. For more economical products I'd check Aldi and Sprouts.
AWESOME! Everything about them is great and customer service is the best. A few items are a little expensive but that isn't a problem because most are less than chain stores. We are finally getting one so I won't have to go out of town...
The BEST grocery store I have ever shopped at and I drive about 5 miles out of my way to shop there. They have a large selection of organic foods at the most reasonable price you can find. Their staff is super friendly and very knowledgeable. They investigate every product they sell with the consumers' health and safety in mind.
Consistently Trader Joe's offers great service, wide aisles, opens all registers when lines form, many of their brands are very good and good value. Produce isn't great but they offer many other products that are very good. A great food emporium. The only downside is if a shopper is committed to a brand. Oddly enough even the people that shop there are polite and friendly.
Trader Joe's has great products at good value. Extremely polite, cheerful and knowledgeable staff. Very clean and pleasant stores. Easy to reach products, tastefully displayed and often with a sense of humor. Cold food kept cold. Makes grocery shopping pleasant...
After purchasing a frozen package of chicken wings, I soon discovered that a "substantial amount" of the wings were broken. This tells me that Trader Joe's is NOT CONCERNED about the way their chickens are handled prior to ending up in their stores. When this happens in such a blatant manner, what else are they NOT CONCERNED about?
The staff at this particular store in Metropolitan Ave. in Woodhaven Queens are very friendly and at the same time helpful and respectful. Also, the store is kept very organized and stocked with high quality products. When I shop here I feel very welcomed like family. They serve samples of their different promotional products which I think make a difference from other stores, I love their samples and it helps me make a decision about purchasing a new product.
I would like to see more locations in the future! Could also add more vegan options, gluten free options, and eliminate as much wheat as possible out of foods.
Trader Joe's not only has good food at good prices they also give their food away that is out of date. They donate at every location! Not the others!!!
Trader Joe's expert review by Jim Angelus
Trader Joe's is a chain grocery store that is a leader in organic and fresh food. Founded in 1958, the company's products are known for not containing any artificial preservatives and ingredients. Hence, the store is very popular with health-conscious shoppers, as well as those concerned about fair treatment of farm animals and responsibility to the environment.
Delicious flavors: Trader Joe's bacon is smoked over real woods, giving it a distinct and delicious taste.
No chemical curing agents: Nitrites, which have been known to cause cancer, are not added during the production process.
Bacon snacks: Those who dream of combining chocolate and bacon into one delicious treat will have that dream answered at Trader Joe's.
Fully cooked options: To make life more convenient for customers, Trader Joe's also sells fully cooked bacon; it just needs to be heated in the microwave.
Easy purchasing: Trader Joe's has locations throughout the United States, making it simple for most consumers to purchase bacon products from the company's stores.
Best for: Bacon lovers looking for tastier (and healthier) uncured options, customers who love the flavor of applewood and foodies who want to use bacon in a recipe.
Trader Joe's Company Information
- Company Name:
- Trader Joe's
- Year Founded:
- 800 S. Shamrock Ave.
- Postal Code:
- United States
- (626) 599-3700