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Zenernet

Zenernet
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(913) 303-8908
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Overall Satisfaction Rating 4.82/5
  • 5 stars
    120
  • 4 stars
    9
  • 3 stars
    1
  • 2 stars
    1
  • 1 stars
    5
Based on 136 ratings submitted in the last year

Zenernet helps homeowners get a better deal on energy and take charge of how they power their lives. Cut expenses, lock in a better rate on energy, and gain independence from your utility company with Zenernet. The business prides itself on delivering the best customer experience in solar, beginning with a fully remote consultation, and it is the only company in the industry to offer modular pricing, which lets you only pay for the system you want. Installations are carried out by experienced local installers, ensuring your solar investment supports your local area.

Zenernet’s low-pressure customer experience starts with an in-depth, virtual consultation to educate homeowners on solar. An expert energy consultant answers all your questions about solar and helps you design a customized system — all from the comfort of your home.

BOTTOM LINE

Zenernet’s virtual consultation lets customers get a customized proposal from the comfort of their home. Its modular pricing model gives homeowners the flexibility to choose a system that suits their needs and budget.

PROS

  • Fully virtual consultation
  • Installation performed by local techs
  • Modular pricing model

CONS

  • Does not give instant quotes
  • Not available nationwide

Top Zenernet Reviews We Found

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Rated with 5 stars
profile pic of the author
Verified Reviewer Verified Buyer

Zenernet is a company that stands behind their products, has an outstanding warranty and provides solutions based on customer needs and not on what will help make most money. I would recommend them to anybody looking for more info on solar as they are a top notch and respectable company...

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Rated with 5 stars
Verified Reviewer Verified Buyer

I will definitely be recommending Zenernet to my colleagues who are considering switching to solar energy. ... I never felt pressured and trusted her expertise. I am looking forward to correspondence with Zenernet in the future.

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Zenernet Call Now Toll Free (913) 303-8908 Get Started
Zenernet
Call Now Toll Free
(913) 303-8908

What is Zenernet solar?

Zenernet’s mission is to accelerate energy independence for all. It aims to make solar power and other forms of energy technology more practical and affordable for more people. Zenernet focuses on transparency, convenience and competitive pricing. The company works with you to give you a comprehensive understanding of the energy you use and how it’s produced and come away with a plan to optimize your energy use for greater savings, efficiency and independence.

Zenernet financing options

Zenernet offers a variety of financing options for its solar energy products. In some areas, having a Zenernet solar system can also make the owner eligible for net metering, which is a utility billing system that gives the customer credit for excess power that their solar system generates.

Zenernet does not offer leasing — the company states it believes leasing is not a good option for the customer. Leasing costs depend on the customer's energy bill, which often results in overpayment. According to Zenernet, purchasing a solar energy system is straightforward and has more transparent terms. Also, customers who own their systems have the option to make improvements as technology advances.

Zenernet installation

Zenernet’s Preferred Installer Network uses experienced, highly rated local installers to complete its projects, which supports local small businesses and gives the customer a personalized experience. Using Zenernet lets some of your solar investment stays local, and the company manages all processes and scheduling. Zenernet’s installers carry all necessary permits, licenses and insurance policies.

Zenernet warranties

Zenernet offers comprehensive workmanship warranties in lengths of 10, 20 or 25 years, which lets you choose the coverage level that makes sense for you. Zenernet’s warranties cover your entire system and roof and serve as an extension of the manufacturers’ warranties included with your system components.

Zenernet FAQ

What kind of solar panels are available from Zenernet?
Zenernet has access to nearly any solar panel available on the market. During the consultation process, the company seeks to understand your priorities and recommend a panel that fits your needs. Zenernet offers panels in a variety of wattages and designs and from multiple manufacturers.
Where is Zenernet available?
Zenernet is available in 19 states, including Arizona, California, Connecticut, Delaware, Florida, Idaho, Illinois, Kansas, Massachusetts, Missouri, Nevada, New Jersey, New Mexico, New York, North Carolina, South Carolina, Rhode Island, Texas and Utah.
Does Zenernet offer energy monitoring?
Zenernet includes standard solar production and consumption monitoring with each system. Zenernet also offers additional monitoring options, including Sense, a smart home technology application that allows consumption monitoring down to individual devices and appliances.
Does Zenernet provide energy storage?
Zenernet offers many energy storage and backup power options, including home batteries and generators.
What other products does Zenernet offer?
Zenernet also offers Electrical Vehicle chargers (EV chargers).

Do we recommend Zenernet?

Yes. We recommend Zenernet because of its wide range of solutions for homeowners seeking an alternative to traditional utilities and their high costs. Zenernet provides an excellent customer experience, and it offers a variety of helpful features, including modular pricing and a fully remote virtual consultation coupled with a local-touch installation experience.

Zenernet Reviews

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2 featured reviews
How do I know I can trust these reviews about Zenernet?
How do I know I can trust these reviews about Zenernet?
  • 2,482,595 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

For more information about reviews on ConsumerAffairs.com please visit our FAQ.

Page 1 Reviews 0 - 10
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Oct. 16, 2020

When I decided to go solar I started accumulating proposals and putting them all together in a spread sheet. I had found Zenernet and my assigned rep is Robert. Seriously this guy was SO helpful. I was friendly and personable and answered any questions I could throw at him. And believe me, I asked A LOT of questions. In the end it was between Zenernet and another company and Robert won me over with his straightforward nature and made me feel like I will be taken care of throughout this adventure. Excited to move forward and save $ with sunshine! Thanks Robert!

Zenernet response

That's awesome, Brenda! We're always here to answer any questions you may have. There's no such thing as asking too many questions - we want you to feel completely confident in making decisions about solar. Congratulations on going solar!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 11, 2020

    Just bought a new house. Before we even were on the market, we knew we were going to "go solar". I started re-searching, and by process of very quick elimination, Zenernet appeared to by the most highly regarded for Customer Service...which is the KEY factor for me. Lots of Solar Companies out there....one in particular...I left my information, and received a non-stop barrage of no less than 18 phone calls from the same number within an 18 hour period. Not with Mike. I received a very kind text and email, asking when a good time would be, we set up the consultation, it popped onto my calendar, and boom.

    If Mike is any indication of the experience I expect to have with the rest of the team, this is going to be a great experience. He designed the panel layout right in front of me after analyzing my bills, usage, house/roof design and some facts I had sent him via Text and email. He asked a few more questions for clarity, and the whole while, I felt like I was talking to somebody who genuinely enjoyed what he was doing, and could read my situation, and prescribed the exact solution I didn't quite know I was looking for....but made 100% perfect sense. The tool that estimates the sun pattern year round on your roof was truly a surprise, and it turned out we do not need to plaster every square inch of the roof with panels. Just 22, in two different key locations.

    If this is just the first step, then BRAVO to Zenernet, and THANK YOU Mike for making that fun, painless, and without ONE SINGLE OUNCE of that "salesy" schmarm. Genuine. We bonded over foster dogs, drums, but the entire session was driven by the solution he created for me on the shared screen. Now I just have to present the very easy to consume proposal to my wife, and with the exciting incentives ending at the end of August, and year end, I think it's going to be a pretty clear cut decision. 5 Star without a doubt!

    Zenernet response

    Thank you for leaving such an elaborate review, Ron! We are pleased to hear your noticed our favorable customer reviews - we take pride in providing our customers with the best customer experience in solar. We are very lucky to have such talented energy experts like Mike and we're happy you've enjoyed working with him and the rest of our team so far. It's great to hear you are taking advantage of the ITC incentive. We're looking forward to helping you gain energy independence - let us know if you need anything at any time!

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    Rated with 4 stars
    Verified Reviewer Verified Buyer
    Original review: May 29, 2020

    I was looking at solar companies. I interviewed Zenernet, and I interviewed the big boys in the industry, SunPower as well. I had reached out to a couple other companies locally. But those two companies hadn't responded to me in time. The toss-up between SunPower and Zenernet, they both had really impressive interviews and knew their stuff. I know a lot about solar ‘cause I already have solar on my house. I was just adding my system.

    Zenernet understood what I was trying to get at, way better, and we were able to immediately talk details, whereas the SunPower guy had his, like, sales spiel that he was used to giving people. He wouldn't really deviate from them, and that turned me off a little bit. The proposal was like $6,000 cheaper for Zenernet. So, it was significant.

    The signing up was easy, getting everything done through DocuSign. My process right now is a little incomplete. They've been very responsive to my emails. Because of my existing system, we were having difficulty tracking down the approved permit documents, which were at the city. I got them installed a few years ago. So, I tried, and Zenernet is now trying with their third-party installer. The process, now that we're signed up, and they've gotten me the drawings, and they're just working to pull the permit, it's taking a little longer than I'd like. I've had to push them a few times. But as a civil engineer, I'm very proactive, anyway, with stuff like this, and I'm on them more than they probably expect. But I'm ready to like get the system installed and up and running.

    Zenernet response

    We're glad to hear our experience stood out, Pete. Our consultants are experts in solar and our prices are extremely competitive. Thanks for working with us!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 22, 2019

    Their engineering part, the project manager, was actually the best experience that I had among the five companies that I reached out to. So, were very good. They had the tools. I was able to do a screen share. And the project manager was able to design the system right in front of me, which was nice because I kept changing the panels on them, with the quality of the panels. He was spot-on with a couple of things that he saw on the map. He was thorough and to the point, and very pleasant to work with.

    They had high-quality materials. They had the LG panels, which are the latest ones. Everything sounded great. He even showed me the quality of the attachment on the roof were also topnotch. He did a great job, and no pressure tactics. The only problem was, their installer was a local company. On the other side, I had an option to a turnkey with a local company here that's been around for a long time, and the price was not an issue. The price was good and competitive. The only thing is that installer wasn’t topnotch.

    So, there's a couple of drawback with that. If something happens, I know I have to go back to Zenernet. And they have great customer support and reviews. But it was just less of a hassle with everything and the permits in New York to go with one company that does it all for you. And since the price was comparable and the system was comparable, I said, “You know what? Let me just go with that other company.” But if I was gonna go with a national one, I would have gone with them.

    Zenernet response

    Great to hear Sal! Glad we were able to give you a great experience from the sale through the installation.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Nov. 20, 2019

    I wanted to go solar five years ago, but I had someone come out and say it would cost me $150,000 and that would only cover a third of my electricity. So, I said I was not interested. Now, the price has gone down. I went taking to 15 different solar companies and I knew Zenernet was an up-and-coming internet company and everybody seemed motivated. Enrolling with them, however, has been quite difficult, but not due to their issues. The state of Illinois started doing solar this year, and it blown like the wildfires in California.

    I worked with Ryan who did an outstanding job and he answered my questions. There was a lot of issues with going solar for me because the secondary party they go to do the drawings were really slow. I started the process back in June, and it looks like I may finally get my solar on December 4th or 5th. I had several online things with their president, JP, going over stuff too. I also dealt largely with Bailey, the project manager. Again, things went slowly, but it was also not due to their fault.

    I had several changes being done. One of the major changes was going with different solar panels because we didn’t want to put any solar panels on the ground. We wanted to try to get them all on the roof. So, we went from German solar panel 315 Watts to a LG 335 Watts, which really helped. Both JP and Bailey were helpful. We still haven’t got anything installed yet, but I know they are still working on the permits. Overall, they treat you like family. There was a lot of things out of their control which they could not do much about. But, they try to keep you informed.

    Zenernet response

    Hey Gordon - sorry to hear about the difficulties with enrollment. Illinois is a challenging market, and we appreciate your patience. Thanks for working with us - we're certainly motivated to deliver the best customer experience in solar, and it means a lot that you noticed that!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 22, 2020

    Always responded immediately to any e-mail and call. Always updated the document contract per customer request. Always willing to negotiate and match any offer from other companies. Helped expedite the solar panel installation process by expediting the schedule of virtual survey.

    Zenernet response

    We're happy to hear that, Michael! Thanks for leaving us a review - if we can help you with anything else, please let us know.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 22, 2020

    Robert ** gave us a good presentation regarding Zenernet Solar and provided us excellent information to help us make an informative decision. He was patient with us during the entire conversation and was able to give us answers to all our questions. Overall, it was a pleasant experience without the stress of pressure sales. He was helpful and straightforward. Thanks.

    Zenernet response

    That's awesome, Anne! We are very proud of our no-pressure approach and we're glad to hear you felt comfortable in making your own decision to go solar.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 21, 2020

    Robert was truly knowledgeable and helpful to make sure we go the right system for our new home. He took the time to explain everything so there will not be any unexpected surprises and I would recommend Zenernet to anyone looking to make the switch to solar.

    Zenernet response

    We're glad to hear that, Darren! Our energy experts want the best for every homeowner, so we're glad you felt confident and comfortable in making the decision to go solar. Please let us know if we can help with anything else!

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 18, 2020

    Mike ** was my consultant he was very informative straight forward. We have talked with two other companies before. We had done our homework already we knew what we wanted he just helped us make our decision. He was professional not pushy and clear about answering our questions and concerns. I highly recommend Mike ** & Zenernet.

    Zenernet response

    We're happy to hear you noticed our no-pressure approach, Eddie! Please let us know if we can do anything else to help.

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    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Oct. 15, 2020

    Mike took us through the whole process online showing the roof of our house and where the best place is to put the panels. He answered all of my questions of which there were many. He compared cost and gave us a proposal that would fit in our budget. He was just awesome and it was done all from the comfort of our home. He sends an invitation to your email so that you can see what he is seeing on his program. It is super cool. Thanks Mike for your time and professionalism.

    Zenernet response

    Thank you for your review, Joanie! We're very proud of our fully remote processes and we're glad you enjoyed the bonus of the convenience and comfort aspects. Please let us know if there's anything else we can help you with.

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    Zenernet Company Information

    Social media:
    Company Name:
    Zenernet
    Address:
    5330 College Blvd
    City:
    Leawood
    State/Province:
    KS
    Postal Code:
    66211
    Country:
    United States
    Website:
    zenernet.com