SunPower

It was a great experience. The experts helped me find exactly what I needed. The prices were great. Now with my new panels my electric bill has decreased and I feel better using solar energy.

I installed some solar panels on my home and was happily surprised by the easy installation and the end results. The price was a bit high but I had been saving for some five years. The research I did online and the company representatives were a great help in my project. In about 1 or 2 years, I plan on installing more solar power energy efficiency panels in my other home. I will rent it out and save more money.

A useful and great thing to have. Very good for my family and environment. Thank you for providing this great product and company. I look forward to future business for years to come. You have a lifelong customer in me.

It's a great product. It pays for itself, helps us improve the quality of air we breathe, and increases the value of our home. It's no wonder everyone that I know that went solar is pleased they did. Our installation went very smoothly and electric generation performance met all our expectations. We're very fortunate to have our solar power, and the saving it provides us.

I had SunPower solar panels installed by a local installer 3 months ago. The installer did a good job and the panels produce a lot of power. There was a $1,500 rebate that I qualified for that I submitted at the end of August with 6-8 weeks for receipt of my rebate. It has now been 12 weeks since my rebate was recognized as complete and after 4 telephone conversations I am no closer to receiving my rebate than I was when I sent it. They tell me I will receive it by a certain day and that day comes and goes. I get one answer from SunPower and another answer from the processing company. I was told that my installer was not an approved installer but when I look at SunPower's own website they are listed as a Platinum partner.

Entered a lease agreement with Sunpower with the understanding that cost per kwh would be reduced. After 2.5 years of operation, the Sunpower facility under-produces the contract guarantee. There is no prospect, because of physical limitations, for the system to come into compliance with the guarantee in the future. More importantly, during 2013 Edison power was delivered at an average cost of 0.258$/kwh. After including maintenance cost, 21 Sunpower panels produced power at at a cost of 0.479$/kwh. Including nominal maintenance cost the total cost of power in 2013 was $8708. In 2012 with total power usage the same as 2013, using Edison power alone, the total cost was $6456. The addition of the Sunpower facility is an unacceptable burden.

We love our SunPower panels and the customer service is amazing. So thankful we made the choice to lease with them. Can't wait to get them installed on our rental property. Highest efficiency panels and a seriously great team we got to work with through the process. Thank you!

If you finance with them, they will put a lien on your home should you want to refinance or sell. It should just be for their equipment but it will still show up as a lien on your home title. SunPower is very slow to work with your bank to do what they call a temporary termination of the lien during any transaction with your home. DON'T DO! I owned my home and wanted to use a cash out and they delayed the closing. If not happy, file compliant with any financing arrangement with Consumer Financial Protection Board. Also, don't buy in the summer because it take months before they can get it approved by local energy supplier and inspectors. Do not use the program that adds it to your taxes either.

Do NOT lease with SunPower. They tried to bamboozle me with making payments for the former owners of my new house. When we got a roof leak, they did not respond to any calls to get the panels off. We had to call an attorney. When they did finally call back after 3 weeks with the attorney involved, they told us they could remove and replace the panels for $6,000. I have all the emails that show their incompetence and trickery. Do your homework before you sign ANYTHING with SunPower.

In short SunPower and their local dealer SunCommon were negligent in our installation. Initial delays notwithstanding there was never any mention of the potential for personal injury or property damage, nor were the commonly available preventative measures discussed. In year 1 we lost our gutters, after involving BBB and state authorities Dealer agreed to pay $800 for repairs verbally, we got $400. 24 hours after clearing deck with my children snow come crashing down causing extensive property damage. Had that occurred when we were out there my children could have been injured.

Initially I was torn between the world's best technology and the world's most horrible review which I couldn't understand. I investigated the review in more depth and interviewed the home owners and it turns out that SunPower was the manufacturer of the panels and the home owner did not know the install company. The search continues. I called SunPower and it turns out that the company was an install partner almost like SunPower was the bank and the install companies were brokers, that was enough for me to go to SunPower directly which it turns out that is what their inside sales company is named, SunPower Direct.

We had solar panels installed by Ross Solar (CT) in Feb 2014. We have a 20 yr. lease with Sun Power that we pay $67.61/month. Over the last 2 months, our PSEG electric bills have doubled. Sun Power has admitted that our system is operating at 51%. Ross Solar NEVER, NEVER returns our calls. Sun Power has told us they are investigating, yet 2 months have gone by and still nothing has been fixed. We are so done with both companies!! HELP!