SunPower Reviews

Reached out on October 28th to try and get work performed at my house. Was told that I had to pay an invoice first before work could be scheduled (Already feels like a scam). Paid an Invoice on November 20th. As of Jan 22nd still could not be told a date that the work could be completed. Have called at least 20 times and was put on hold to later be told they would call me back. They never call back.

Had a $25k, 12 panel system installed on my roof in 2023. A year a half later they are BK’d and their Customer Service is out of business!! Thoroughly disgusted with Sun Power. A complete waste of time and money. I fully regret choosing Sun Power over many good competitors still in business!

Company acquired Blue Raven company and did not fulfill our contract to install solar by end of 2025, despite entering into that contract and getting state approvals for reimbursement for solar program between July and Oct 2025. Lack of contact or communication with customers, and now it's too late to qualify for the state and federal solar incentive programs, since they are now ending. Horrible customer service.

Sunpower's bankruptcy left us responsible for our own maintenance. Our original maintenance contract is null and void. However, they did start a new company and are selling systems to new builds. Buyer beware. I will never advise anyone to do business with SunPower after finding out this company got away with not honoring their contracts.

Never been a customer of Sunpower, but recently I was involved in a hit and run by one their company vehicles. I don’t know why they would hire someone with terrible ethical values. Really is such a disgrace, they should have pulled over. I honked at them but they ran off.

My solar panel system was installed in December 2017, but it was never connected to PSEG, my electric company. SunPower claims it is not its problem, as Sun Strong Management is now responsible. However, Sun Strong Management argues it is SunPower’s responsibility since they installed the system. Regardless of who is currently responsible, I am the only one suffering: there has been a breach of contract since the panels were installed, which continued when Sun Strong Management took over my contract. SunPower and now Sun Strong Management are ruining my credit score.

DO NOT DO business with SunPower. They installed a Solar System on my property on October 2024 and now I have a roof leak under the solar panels, my contract says and I quote "12-year warranty protection for roof damage incurred at installation" is all false, they went out of business and the company that took them over will not honor anything Prior to 2025. These companies change names like I change my shirt and the consumer is left with nothing to protect him. SunStrong took over my lease but they don't even answer my telephone calls, but they sure take my money every month, they are located in Texas. Do your research before you hire anyone other than the company that COSTCO stands behind, most of them will go out of business and open with a different name or are taken over by another company that will not honor your warranty and leave you hanging, like me.

It stopped working and no longer turns on. Never saved me any real money. Just a few nickels and dimes. My bill is very high. This was a waste of money. Wish I had a different company. The developer for my gated community chose this cheap incompetent company.

600,000 customers dumped on by their bankruptcy. Absolutely no consideration for the customers that gave them tons of money to abuse and lose. And I bet the former executives are still driving $300k cars. I'm out around $40k.

SunPower used to be the best solar company out there until it was run into the ground by idiot executives with golden parachutes. SunPower raided its warranty "reserves" account as it was failing, and before it filed bankruptcy in August, 2025. Now the "new" SunPower, purchased by Complete Solar (Complete Solaria), has taken on the SunPower name again. Only this time, the newly branded SunPower wants to reap any former goodwill from the SunPower brand name, while refusing to honor any of its liabilities, warranty obligations, or the like. Stay far away from SunPower.