Pink Energy

Pink Energy

Formerly POWERHOME SOLAR

out of business
 3.4/5 (174 ratings)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

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About Pink Energy

Pink Energy specializes in solar energy for residential and commercial properties. It is a full-service provider that coordinates the design, procurement, permitting, interconnection and construction of solar panel systems and associated equipment, including battery backups. The company employs licensed electricians as required by law.

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    Overall Satisfaction Rating

    • 5 stars
    • 4 stars
    • 3 stars
    • 2 stars
    • 1 stars

    Pros

    • $0 down payment options
    • Military and veteran discounts
    • Energy-saving home upgrades available
    • American-made solar panels

    Cons

    • Not available in all areas
    • No leasing program

    Bottom Line

    Pink Energy offers residential and commercial energy solutions. Its systems include tier-one panels for maximum efficiency. It offers efficiency upgrades and accessories like smart power strips and insulation products.

    Pink Energy services

    Once you express interest, a Pink Energy consultant visits your home for an on-site audit. Once you sign a contract, your project goes through design, permitting, homeowners association approvals (if applicable) and interconnection before the final steps of scheduling and installation — nearly all of which is completed in-house by Pink Energy's own employees.

    Pink Energy’s most popular package comes with panels, a battery backup (or energy storage system) and several energy-saving home upgrades. Available solutions to maximize potential efficiency include:

    • Nest Thermostat
    • LED lightbulbs
    • Smart power strips
    • Faucet aerators
    • Hot water temperature card
    • Hot water heater blanket
    • Attic baffles
    • Attic staircase cover
    • Blown insulation

    Pink Energy costs

    Like most solar companies, Pink Energy doesn’t publicly disclose average or starting costs. This is because prices vary based on location, current power usage and other factors. For the most accurate cost estimate, contact the company for a free quote.

    Quotes for solar energy system installation costs include the panels, batteries, inverters, wiring, conduit, mounting racks and mounting hardware. The Pink Energy team also handles system design and filing of the required local permits.

    Pink Energy offers discounts for military personnel and veterans.

    Pink Energy financing options

    At the time of publishing, Pink Energy customers can pay for panel systems upfront or through a third-party financing program. For qualified customers, 100% financing is available with zero down payment and no prepayment penalty. Those who would rather pay for their system outright can take advantage of home equity loan programs, which may include tax-deductible interest. Pink Energy does not offer a solar leasing program.

    Pink Energy FAQ

    Where is Pink Energy available?

    Pink Energy currently has offices in 15 states:

    • Georgia
    • Illinois
    • Indiana
    • Kansas
    • Kentucky
    • Michigan
    • Missouri
    • North Carolina
    • Ohio
    • Pennsylvania
    • South Carolina
    • Tennessee
    • Texas
    • Virginia
    • West Virginia
    Do Pink Energy systems come with a warranty?

    Yes, Pink Energy panels come with up to a 30-year linear power performance guarantee and a 25-year product workmanship guarantee (12-year warranty extendable based on registration with the manufacturer).

    How long does the Pink Energy rebate work?

    As of the publishing date, the minimum after-installation rebate is $2,040. On average, rebates take six to eight weeks after installation for processing. Note that rebates are not applied toward a loan by Pink Energy — you’re still responsible for paying monthly loan payments to your lender.

    Does Pink Energy guarantee tax credits?

    No, the company makes no guarantees regarding any customer’s eligibility for tax credits.

    Where is Pink Energy headquartered?

    Pink Energy is based in Mooresville, North Carolina.

    Is Pink Energy legit?

    Yes, Pink Energy is a legitimate company that has grown to over 2,200 employees and more than 30,000 customers across 15 states. Its business has expanded from providing exclusively residential solar systems to installing commercial solar power systems for businesses across multiple industries. If you’re interested in solar power, contact the company to learn whether your property qualifies and get more information.

    Pink Energy Reviews

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    • Rated with 1 star

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    Page 1 Reviews 0 - 5
    Rated with 5 stars
    Verified Reviewer
    Original review: Aug. 12, 2022

    In Michigan, we deal with a lot of road construction. Our roads deteriorate fast. We are used to being rerouted when small bumps become potholes so roads can be repaired. Small bumps are no big deal. My experience with this company was not without small bumps. In fact, I had a pretty big one when their install team made an error, causing my system to not perform as planned. Like the big bumps in Michigan roads, though, I watched as the departments of this company took their time to evaluate the situation, learn from it, and resolve the issue in due time. Though the process wasn't without bumps, the end result was perfect, and the company showed themselves to be honest and reliable. I couldn't be more happy with the results of my solar power system!

    Pink Energy response

    We are glad to see you are satisfied with the results of Pink Energy's work! It's our mission to provide all of our customers with a great experience from start to finish, and we are so glad that you chose us! Thank you!

    Be the first one to find this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: June 7, 2022

    We had a 10kW system with an 18kWh battery backup installed. The process was fairly smooth with only 2 glitches and both were resolved quickly to bring the entire install process up to PTO from Duke to completion about a month earlier than the estimated date. The installers were amazingly friendly and hard workers. Customer service responded to questions and issues quickly. I'm very happy with the system. if I had one suggestion/complaint it would be to work on their phone system as I was dropped in transfer a few times - but was able to get right back to the person I needed by calling back.

    Pink Energy response

    Hi Ryan, we are so excited to hear you are enjoying your solar system! We have some of the best team members in the industry and we are happy to know they were able to assist you accordingly. We appreciate your great review!

    3 people found this review helpful

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      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: Feb. 14, 2022

      Although their prices are above average compared to others locally, PHS was nationally recognized and fairly a turn key operation from signing up, permits, etc. to complete. Pleased with experience, warranty, and service so far. Feel good about deciding to be my own power source also.

      Pink Energy response

      Hi Penny, thank you for seeing the value in our ability to do the behind-the-scenes work for you so you don't have to worry about much at all! All the best with you in joining the solar energy movement!

      2 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Feb. 12, 2022

      Experience was good. ....We need someone to get back to us about the what we were promised when we bought the system. We were promised a lot more panel production than what we're getting. We were told it would get reviewed in a year and it has come and gone and still no review.

      Pink Energy response

      Hello Lauretta,

      We want to ensure that you are followed up with with a yearly review of your system and the production you have had over the year. A representative will be reaching out to you to discuss your review.

      7 people found this review helpful
      Rated with 4 stars
      Verified Reviewer Verified Buyer
      Original review: Feb. 11, 2022

      The salesman was very knowledgeable. The installation went as planned. It was very neat and clean job. they did not leave a mess for me to clean up. I feel like my power supplier should have been lined for inspection and meter swap out for the next week after installation. I have a system that is not working.

      Pink Energy response

      Hello,

      Thank you for your feedback and to better assist you, we will have a representative reach out to you to follow up on these delays you are having.

      4 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Oct. 5, 2022

      Nothing but problems from day one! Out of the last year and a half our solar system has only worked for three months. Pink Energy told us we’d be refunded for the amount we paid while not having a working system. It’s been three months now and still waiting on the check! Now our systems down again due to a Generac part. I would not recommend at this point. Oh and good luck trying to get through to anyone via phone or email!

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer Verified Buyer
      Original review: Oct. 3, 2022

      They won’t answer phone anymore. Inverter burned up. No battery back up power. No reimbursement for a year now. No apology from anybody. Don’t know how many work orders I have had broke basement, window broke, sidewalk knocked down spout, truck stuck in yard. Power company isn’t any help. I could go on and on and on.

      3 people found this review helpful
      Rated with 3 stars
      Verified Reviewer
      Original review: Sept. 30, 2022

      We purchased our panels in 2019. Shortly thereafter there was a roof leak - that was still under Power Home Solar. They fixed the leak but it reappeared. The 3rd time they hired a roofer to fix. It was a long tedious process but we hung in there and we had a great contact, Joy. Finally the roof was repaired and it took about 7 weeks to get the panels re-installed. That means there was NO power generation during peak months, and we had to pay electric bills. They finally installed but in May, without notice, the monitoring stopped. They were supposed to connect that today. I tried to call but after a lot of trial and error found they closed their doors. Also the ceiling damage in the living room wasn't fixed either. So we are out money for electric, no monitoring and the ceiling is not fixed. Will join a class action lawsuit once there is one open.

      Be the first one to find this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Sept. 22, 2022

      Solar links down since June. NO response even after multiple calls, and emails, This is the second time the links have stopped working, and it hasn't even been a year since installation. Now we are paying 70K in monthly installments in addition to our regular electricity bill. We are now done with this defective/non-functional product and non-existent service.

      3 people found this review helpful
      Rated with 1 star
      Verified Reviewer
      Original review: Sept. 20, 2022

      We spent a lot of money in 2018 when Pink Energy was Power Homes. We have made several calls to get help. Just this past month someone was scheduled to come out on three different occasions and no one showed up. No one called to let us know they were coming. Today we were promised someone would come and another no show. My wife called their office and was placed on hold for over an hour and a half. They assured us this time they would come on September 30, 2022. Their excuse was that they have lost a lot of their staff. Yes our fun meter has been pegged out over this experience.!!

      2 people found this review helpful

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        Pink Energy Company Information

        Company Name:
        Pink Energy
        Company Type:
        Private
        Year Founded:
        2014
        Formerly Named:
        POWERHOME SOLAR
        Address:
        919 N. Main St.
        City:
        Mooresville
        State/Province:
        NC
        Postal Code:
        28115
        Country:
        United States
        Website:
        gopink.com

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