Blue Raven Solar Reviews

Dakota **, the rep from Blue Raven Solar has been great from the get go and I can’t appreciate him enough for answering tons of my questions and at the same time showing all the patience while I obtained my financing. He has done a fabulous job following with whoever in order for my project to move forward. Answering my emails even at late hours in the night is something going beyond what’s called for. He's so customer oriented that people would love to go with him anytime. Blue Raven should be proud of having him as part of their company.

1st Touch, sales, scheduler, permitting, creating service order great. Install, quality assurance, self assessment, closure/punch need attention 6 on 1-10 scale 10 being best. Service order follow-up, still waiting for someone to contact us, 30+ days. Install crew, seemed nice but attention to details lack, caring of finishes-scratched 45 day old $41K metal roof. Wires hanging down, uneven mounting from L side to R side of street side view. Installed rail clamps then relocated crimping roofing metal. Accidentally turned off garage freezer, lost all contents, no follow-up yet 30+ days. Electrical standards meet. No follow-up after install. $100K system and seems we are off the care list now. System is working great, calculations seem to be accurate, easy to use app. Tax form for rebate, you are completely on your own or hire a tax person, it is not easy. I am old a need an easy button on that effort.

Andrew is one of the best sales representatives I have ever had the pleasure of meeting and doing business with. He was so nice, showed up fifteen to twenty minutes ahead of time. He was so polite, he explained everything that would happen in deal from day one. The workers installing it was very, showed up ahead time, cleaned up afterwards, ask me if I had any questions, please feel free to ask and told me what the next step would be. I was never at a loss to what was going on. Andrew explained things to where it was so easy to understand. He kept in touch with us the whole time while the project was ongoing. The people and the customer service at Blue Raven were so nice in helping out with answering any questions after the installation.

I did a lot of homework prior to making my solar array Purchase. I already owned a ground mount array using the prior generation German Made Enphase Micro Inverters. I shopped wanting the wonderful redundancy offered by the design. Instead of losing a whole string of solar panels, this design loses only the failed/damaged panel and reports it is not functioning. I also read about the poor service provided by installers where it took months to get the system signed off and operational. I specifically interviewed each of about 7 installers and got their customer ratings from on-line sources and all of them had major issues and seemed to lack a substantive staff able to really solve the post install problems. Then I found Blue Raven Solar and its customer rating show how attentive they are to any defects or delays and I hired them after I verified the design and component choices (which are state of the art and robust with excellent 25 yr warranties).

All four guys from the East Idaho crew were awesome! The panels and supplies for my installation arrived promptly at 7 AM. That is exactly what time Blue Raven told me they would be here. The delivery driver took care to not scrape my driveway. He then placed the materials in a spot where they were not blocking or impeding any traffic. The lead installer, Andy, showed up shortly after the supplies got here. Andy walked me through the installation process. Andy checked with me to make sure that the placement of the main electrical panel was in a place that was going to be aesthetically pleasing and functional. The other two installers, Brandon and Kyle, were kind and knowledgeable about the system that they were installing.

I have been trying to sell my home with solar panels on it for over a month. Blue Raven used Sunpower Financial to finance to solar equipment. Sunpower Financial placed a lien on my solar equipment. This lien has to be lifted to sell my home. Sunpower Financial filed bankruptcy and of course has "record high" call volumes and is basically unreachable. When you do get someone on the phone they are not capable of answering anything other than baseline questions at best. Blue Raven washed their hands off me and can be of no help. Now I cannot sell my home. Instead I now have two mortgages to pay for the foreseeable future.

I live in Michigan and my experience with Blue Raven Solar has been terrible. It took 3 times of them coming out to get the panels installed but the worst is the bait and Switch. BE VERY CAREFUL WHAT THEY WRITE IN THE QUOTE AND CONTRACT MATCH!! They talk about how they can offset your entire electricity bill and all you'll pay is a connection fee and that your unused credit will roll over to the next month. They had my electric bill in their hand, loaded it in their system and both the sales rep and many different people from their HQ in Utah all spoke to this. None of it was true. We were sold a system that COSTS us extra money each month and it only provides about 25% of our energy use. When I called to confront them, they said, "nothing we say matters, only what we wrote in your contract."

I am very happy with Blue Raven team and Lorenzo especially. Very seamless experience, amazing sales person and very professional installation crew. Very happy with the experience so far. The whole process took less than 45 days from start to finish and I was kept informed at every step. They provided the best design and cost recommendations based on my needs and the best in class panels and inverter.

I had a great experience with Blue Raven Solar, all my concerns were addressed and and questions answered quickly. The company and its personnel are friendly and professional. I would recommend Blue Raven Solar to anyone. Installation was completed in one day and clean up was thorough and well done. The whole process has been painless and easy to get through.

It was a good experience. The people who put the panels on my house work hard and were very professional. They got the job done in one day. I would recommend this company to a friend. They do a good job. So if you want solar panels get a hold of Blue Raven, they do good work.