RiteAid Pharmacy

The pharmacy staff is friendly and knowledgeable, but at times overwhelmed by customers and phone calls. There need to be more people working behind the counter. Generally, I don't know why we can't have pharmacies like in Germany. You walk in with a prescription and have it filled immediately. If they don't have it in stock in the morning, they'll have it in the afternoon, or sometimes deliver it to your house.

The staff is knowledgeable and friendly. They make you feel like your health is important to them. I ran out of a blood pressure med that I had been taking for a while and the pharmacy gave me a 3 day fill on until my Dr was available to refill the order, making sure that there was no time I had to be without medication.

I have done business in Canal Fulton, Ohio with this pharmacy twice. The first time I called and specifically asked if my rx could be filled for 30 days rather than 21. I was assured that would not be a problem as long as it was going to be an ongoing medication. After I went through the difficulty (and it was difficult) of transferring the rx from another pharmacy I was miraculously told I could only have it filled for 21 days. I remained with them simply because of the difficulty transferring it.

A pharmacist at a RiteAid drug store contacted one of my doctors offices and reported that I had purchased alcohol at the drug store where they worked. As a result of this action by this pharmacist, the doctor that this was reported to, in turn contacted other physicians with this information and these doctors have denied my future medications as well.

When call for my meds they have an excuse. One of med needed to be filled on the 5 of the month and it gets filled on the 19th. I called a week and half before my ** but it never got filled. They said it needs prior authorization. So I called the doctor office and come to find out RiteAid just sent it to the doctor yesterday. They said maybe I will get my med on Monday. 2 weeks without the med. It will be a great vacation to sleep all day. Then my ** I take 900 mg and I got 1600mg.

I have business that I need to make pictures. When I go to RiteAid to use the photo kiosk it is out of order. Or running so slow it's a joke. They only have one in the store so there is often a line with a long wait. I called to complain and they said they can't help. I am very very disappointed and dissatisfied with RiteAid. I recommend going to Eckerd Pharmacy. They have new equipment and have 2 of them in the store. No lines.

Terrible customer service agent who talks like a robot. Was happy to cancel order instead of trying to rectify the situation. Order for supplements was placed on 11/14/16. No response as of 4 days later. When called to talk to this obnoxious lady, all she said was that it takes 4-7 days to receive the order. No response to why the order was not shipped in 4 days. I really was hoping to get this order within a week because I needed these items! I don't think these people know how to do business on-line. I am definitely not ordering again. There are many other options so please stay away.

Submit a complaint on store level, to corporate customer care and receive no reply. They were OUT AGAIN of an important medication and took a day and a half to text me to let me know. The pharmacy technician was rude, unhelpful and condescending to me. This was more than the third strike. The staff at the front end of the store is nice but the pharmacy staff is consistently dismissive and condescending to women calling men "Mr." and me a woman by my first name.

I placed my order on October 31st morning and was waiting to get the order shipped. As per the order confirmation, the order was about to ship in 2 days. Today is November 10, there is no update when my order will be shipped. Whenever I reach out to RiteAid customer care via email or via phone, I get the same reply that they are shipping my order in 24/48 hours.

The November 4th 2016/RiteAid Pharmacy Hoosick falls ny. I had a heart attack on the 4th, went to Albany med to have a stent put in the back of my heart. When released I had to take several medications to not die. Anti platelet / blood thinners and so forth. 11 meds all together. Some I was already on but needed to continue. Some of this fault I blame on Albany med because they didn't call in 2 of the meds or so says RiteAid Pharmacy. Don't know the truth. Anyway I had a couple of med that need prior approval (I am disable on medicaid) but could not get until Monday. So I'm really pissed at Albany med for not sending me home with meds for the weekend.

I have a 20 day prescription that was filled on the 16th of October - that would make today 11/4, the 20th day. I was sent a text message that my meds were ready, yet when I called I asked them if my script was all set - and they were tell me not until the 7th?? Really a 20 day script not filled until the 23rd day? That's the most ridiculous thing I have heard. They are absolutely the rudest pharmacy I have ever been to!

RiteAid has adopted a policy of requiring EVERYBODY to provide proof of age when purchasing tobacco or liquor. While this may appear very civic minded to some, to others it appears to be ridiculous 7 childish on its very face. I, as a 85-year-old adult with very gray hair (what's left of it) find the policy to be misguided & illogical. The result is, I refuse to shop at any store that is operated by folks with such convoluted thinking.

I have a monthly prescription that is filled & that I always call in ahead hours, sometimes a day before I plan to pick up my prescription. And it is always, always a slow wait list to get waited on. They don't have enough employees working in this pharmacy. And what 2 that are working are slow motion. Today is my last time at Rite Aid after another long wait.

I suffer from a particular nasty disease that causes me severe chronic pain. I've been through the whole route with therapy and pain meds. Until this past July/August I was finally allowed to use the **. I dropped off a prescription for the ** in the morning at my local Rite Aid Pharmacy located in Ashland, MA. Initially there was no problem. Everything was done properly and I was told it would take about an hour to fill at which time I said I would stop back to pick it up. When I returned an hour later to pick up my prescription I was told by the pharmacy manager, a young girl with a very bad nasty attitude that I've experienced before, that I could not have this particular prescription.

I've been having problems from the the start and it was five years ago I began using Rite Aid Pharmacy for filling my medication because they were close by. They stopped communicating to me when my prescriptions are ready after a year of using them. Now I have missing medication from my bottle of pain pills. I get 90 a month. I got 56 filled yet they said they filled 90. I never in my life thought this would happen to me. I don't know what to do about it. Tried reporting to the sheriff's office but no one came out. Waited an hour and a half outside the Rite Aid.

I had a new prescription that was not covered by my insurance. It was outrageously expensive, so I asked the pharmacist for his expert advice and he lied to me and he overcharged me $650.00. When I found out about his lie, I returned to the RiteAid store #05727 on California Oaks Road in Murrieta, CA 92562 and talked with Atit ** who is the pharmacist who lied to me. He did not dispute my claims of deception, but he did deny my refund because it took me more than 7 days to find out about it. So I asked him how many days do I have to file a claim against his professional negligence?

I am here to collect a prescription for my nephew. I came, they told me I need to bring his insurance card, went back and got his card, give it to them. They very rude no explanation of what to do. When ask was told to go sit down and wait, they will call. Don't know why I am waiting, been here for over 30 mins. This is one of the worst way to treat a customer. It would be nice if someone could tell me why I am waiting and what is the problem, if I need to do something else or get something else. Please.

RiteAid is complete violation of their agreement with Medi-Cal by not filling patients prescriptions on time or in a timely manner, or at all. In other words, they broke the law and/or violated my civil rights. And the police are more than happy to come and arrest you for disturbing the peace when you raise your voice at the counter when all you're doing is trying to point out their mistake or mistakes. They don't want to hear that they did something wrong. Because they feel offended and would hate to admit that they were wrong.

Thursday, Aug 25, looked online for the current week's ad, at the nearest RiteAid #02771. Found a seemingly great sale. 'Big Win' Paper towels/bogo, 8 ct. on sale $6.99 with card, which would yield 16 rolls. Sent my nephew. The manager could NOT find the ad in the circular. He also said, they did not have anymore. But he was quick to offer Viva/bogo at $12.79$4.80 at a whopping hike in price almost $5.00; he bought the substitute, without calling me. They got over with bait and switch. He gave my nephew a Raincheck with bogo for the Big Win. When my nephew got home I found the circular, it was there--on sale at $6.99. Honestly, it did not say bogo--but I looked it up online again and made sure I had the correct store/my store and there it was on sale with bogo.

I purchased ** from a local RiteAid in Brooklyn (Bay Ridge). The bottle was sealed and contained within a box. When I opened the bottle I noticed the pills were not ** but **.

I tried to obtain ** from my local RiteAid. It is a non-prescription product to help heal wounds. My doctor had written an RX for it and sent the RX to RiteAid. RiteAid did not notify my until a day later, that they did not stock it, and since it was not covered by my prescription plan, if they ordered it for me, the cost would be $86. I then called several other pharmacies. I ended up obtaining ** from the ShopRite pharmacy for $5. They too had to order it for me. What kind of mark-up was RiteAid trying to obtain??? 17 TIMES more expensive!

I walk into RiteAid and every item is overpriced. The cashiers are rude and the store managers will not take care of complaints.

On July 5, 2016, I had my 30 day prescription for ** filled at the RiteAid Pharmacy in Conshohocken. On August 2, 2016, I received a new 30 day prescription for ** from my doctor and provided to said pharmacy at approximately 6:30 PM on that day. They informed me they would not be able to fill my prescription until August 4, 2016, which was 31 days after my prescription was filled on July 5. They cited their policy of not filling medications at high risk of abuse early. However, they denied me my legal right to obtain my prescription by 12:00 AM on August 4, 31 days after my July 5 prescription was filled, as their pharmacy does not open until 9:00 AM.

I went to pick up my refill and was told that I was given a three month supply when I was only given a one month supply. I was so angry that they charged my insurance for something I didn't get and I couldn't get what I needed because of it. I want nothing to do with that location or probably RiteAid ever again.

The manager of the local store informed me that senior citizens at all of their stores are being required to show ID to buy alcoholic beverages. Don't submit to this stupidity, there's nothing in R.A. that you can't buy elsewhere. If Walgreens buys R.A. & continues the policy boycott them too. Don't be a sheep to a moronic policy.

Prescriptions are never filled by the time they are requested for pick up and customer is never notified that medication is not in stock and is being ordered and may not be in shipment which is consistently late. They are unbelievably disorganized and have gotten worse. I requested my refill last Thursday for pick up today (Tuesday) and upon calling to assure that it would be ready by pick time requested, I got the same old song and dance as noted above. Tech said she would call me in when shipment arrives and that was at 9:30 AM. I'm pretty sure I won't hear a thing from them today and if I do, it will be by 5 PM as that tends to be what they have done previously. Going to find a new pharmacy and transfer.

Took my son to buy ice cream at store #05815 in Bakersfield, CA. I asked for some cigarettes and clerk asked for my I. D. Btw, I am bald with gray beard and 50 years old. I asked why and he said "it's company policy regardless of age." This is ** crap to be embarrassed in public buying cigarettes. I called the complaint line, and she was less friendly than the jerk at the store. I am done with RiteAid, I will never go back for anything. I am also going to start a boycott of this place just like Targets. I checked their online policy and it says the card if you look under 27, see attached.

Very rude in pharmacy out of a medicine. Don't call my doctor for refill, unreal prices, got rid of the hometown pharmacy to rip people off. Really Obamacare, helps ripoffs, and had to pick a star.

Last week I had it set up where my medicine was order and it made it to RiteAid. Instead of them sending it to the nurse they gave it away to some other person. I'm disabled and had to track down a pharmacy which could get it. ** 410 mg. I had to call 5 pharmacies until one said their supplier had it and I ordered it. What makes me mad is they had my medicine there which was ordered for me and they gave it away instead of sending it to my nurse which is what they've been doing a few years now. I'm a week past the date when I was supposed to get the shot. RiteAid said it's out of stock when I called which is ** because they had it there. Thank god Walgreens was able to help or I'd be on my way to hospital if I couldn't get it.

I've had two separate experiences where there were issues with my son's e-script. The first incident I had called about it, they wouldn't let me explain anything, kept cutting me off and treating me rudely. I contacted corporate, complained and did get a call back so I gave one more chance. Second incident - Checked on my son's prescriptions to see if they were both ready and they said they had only one. So I was in the middle of Dr office and pharmacy calls and the Drs office said they sent it and pharmacy said they didn't. When my Drs office called the pharmacy the person they were talking to hung up! There are plenty of pharmacies, I terminated RiteAid today!