Champion Mortgage Reviews

They send very aggressive men out to take pictures and I caught the guy trying my doors to get in. I complained at police Dept but I have to catch him. They must have an email to lodge a complaint. I need a paper trail. Do you have an email for Champion. I cannot find one. This man is scary. Not comfortable being here alone.

If you are looking to get a reverse mortgage look elsewhere. If you are the executor of an estate and Champion Mortgage is a lien holder be prepared. Champion Mortgage racked up $37,000 in fees on a $120,000 loan in 15 months. It took 4 months and countless calls before they would update contact information for the executor. There were multiple breaches of personal data and confidential information was sent to others who had no authority to act on behalf of my father’s estate. Confidential information was taped to the front door in plain white envelopes just ready for anyone to view. My dad lived in a small community and was a very private man. Champion Mortgage's complete disrespect for privacy has now created issues in the community for my brother and me and created significant hurdles for us and our ability to sell the home.

Please read all of the above reviews and heed the warning. Everything written on every review is true. There is no winning in this situation unless you are Champion Mortgage. Every person you speak with has a different view of the reverse mortgage process. Getting a payoff is almost impossible because interest adds up daily for their benefit. I have spoken with supervisors and to THEIR supervisor. No one keeps notes of when you call in so they can't be held accountable for wrong information you will get. I have been promised that higher ups in management would call....nothing. They are guaranteed getting paid by the government if home goes into foreclosure so of course the longer it hangs in the balance the more money they are able to collect from government. It is just a losing situation no matter how you look at it. And let me tell you the heartache you endure in the process is nothing short of living hell.

If you are thinking of getting a Reverse Mortgage, stop right here!!! My mother got a Reverse Mortgage about eight years ago. She was told her family had exactly one year from the day she passes to pay off the mortgage. Well she passed 10/2018 and my family and I have been nothing but harassed the ENTIRE time. We have been threatened they were going to change the locks and foreclosure. We have taken excellent care of the home and the property. All taxes and insurance has been payed way even before the due dates. I have shown proof that there we were showing the home to interested buyers. Our Agent is wonderful. We have been in contract selling the home.

Save yourself and your family. Horrifically terrifying experience!!! They want you to fail and sell your property out from under you with their SNEAKY ways and when you do everything correct they find something wrong so they can foreclose. Letters of intent are not even read and answered. If you are handling an estate BEWARE.

Don't allow anyone to get a reverse mortgage unless they obtain in writing that the account will never under any circumstance be sold to Champion. Their duplicity in our experience was in my opinion was criminal.

I am handling my uncle’s estate, and this reverse mortgage company has been a nightmare from the start. One week after his death, a local agent was at his door. Every two weeks there is a new urgent demand on his door, even though we have been in constant contact with the company. The house is now in the process of being sold, and I cannot for the life of me get a payoff figure for the closing. Absolute horrible customer service and very frustrating to say the least.

Champion Mortgage sent a refund check in my deceased mother’s name. I contacted them in Dec of 2018, told them the check couldn't be deposited and asked could they reissue the check made out to the estate of my mother. It's now the end of April 2019 and no check has been reissued, just one excuse after the other. After reading other post, and looking at the dates; it's really troubling that this company is still in business. Shame on Champion Mortgage and the banks our love ones trusted that not only sold their reverse mortgage, but added to the pain and grief caused by losing a loved one. UNBELIEVABLE!!!!

In reading the comments that have been recorded, I find these individuals are telling the truth. However, in as much as we don't want to believe it, when our love ones make a decision to borrow off of their equity, it's not a great thing. I still don't understand, why do you have to pay interest on something that you already owe. The equity has been paid for and you have to pay interest on what you have already invested in. It's the entire system. This is not a great program at all. At the end of the game the family end up having anything. I feel all that is being said because I myself is going through the process right now. I did all I could to communicate to the company. My mother passed away on October 22, 2018. It was a difficult situation. All we need to do is to write HUD who is the one that has the rules and regulations regarding the reverse. We have to defend our cause in a class action suit against the company.

How can these people sleep at night? Our family home fell into foreclosure and we were given a date of public sale. However NO notice ever went on the home or any verbal/written communication in regards to when we needed to vacate the home. We come home to a locked home as we are trying to get our things out! As if the situation isn't stressful enough, now our personal items are locked in by this company! We were threatened not to be on the premise or we will be arrested! No one would return our calls or help us to be able to retrieve our things! Then, a for sale sign goes up!! Thank GOD for the realtor as she helped us! Karma is a real ** and I hope this company gets what they deserve!!!!

My mother got a reverse mortgage and when she passed away last year we were told we had time to sell. We were given 6 months from Oct. 2018 but just found out they foreclosed and sold the house at auction with no notification to the executor of the estate. Illegal practices going on here to take homes from unsuspecting average families. Run while you can.

My father quit claimed deeded his home in 2003 to my sister and I. Then, in 2010, after double amputation of his legs, he needed funds from his home. He took out a Reverse Mortgage with MetLife who in turn sold it to Champion who has Nationstar as their "servicer." (What a joke that title is!) The mortgage documents had my sister and I as "borrowers." My father didn't really own the property anymore, we did. When my father passed away in 2017, Nationstar immediately claimed the note due and payable.

If you are considering a reverse mortgage with this company please have family members sit down with you and this company before any decisions are made. I feel like this company talked my grandmother into making the worst decision ever. What she basically did was sign her home over to this company and they fed her tons of lies. Now upon her death, the option of purchasing the home is impossible especially when no one with the company tells you the same thing. You get something different every time you call and they withhold information.

I had my house on Reverse Mortgage with my bank for a long time, all of a sudden they sold it to Champion Mortgage and after a while I began having problems such as even though I sent them all the required papers as I have done in the past with the bank SOMEHOW they never received them. After that I called several times to see if they were filed. Spoke with several representatives in Cust Serv and after a while they found them. I have the names of people I spoke with and dates. I was told that they have several Fax numbers (given to me every time I had called) and that since they are in different departments they were not acknowledged.

My dad was coerced into taking a reverse mortgage in November of 2011. It started out with MetLife and was "sold to" CHAMPION MORTGAGE. He was told by a fast talking agent from Proficio Bank that the loan he had was questionable. So he changed lenders. The ink wasn't even dry on the loan papers (100 pages of screw you borrow and family) when it was 'sold to CHAMPION MORTGAGE'. The fact of the matter is that there is only 1 reverse mortgage bank and that is CHAMPION. The bank is NATIONSTAR/CHAMPION. Nationstar does loan modifications and Champion does the reverse mortgages. Believe me these people are crooks!!! There is nothing sleazy enough that they won't do!!! They don't have any regard for the borrower. They keep trying to get you to borrow money from your equity. But the real nightmare begins when the borrow dies.

Reverse mortgage servicer who acquired BofA mortgages. Incompetence, arrogance just a couple of shortcomings. Charging me because they changed their mailing address, didn't notify insurance company, allowing them to attempt forced policy because they were too incompetent to preclude such a situation affecting a customer.

Homeowners who had their “reverse mortgages” transferred from, Wells Fargo to Champion Mortgage need to please, “heed my warning” & find another mortgage company asap otherwise, they will defraud you and/or your loved ones out of thousands of dollars “as, they did with, my deceased mother’s reverse mortgage which, was transferred on September 1, 2017”. My mother passed away at just 72 on September 29, 2017 in a skilled nursing facility on Hope Hospice “never knowing her mortgage was transferred to these thieves who, within a few short months would add $ 13,339.90 to the payoff & attempt to foreclose on her home during, probate”.

It is so sad that almost everyone here has the same comments about these scammers. So very true every time you call it's never possible to speak to the same person, and indeed each person you speak with gives totally different information. They are abusive and flat out liars. Their aim is to make this a difficult situation and steal seniors' homes. I have had my home 34 years and these liars sent me a repayment agreement for little over $3000. Then a manager claims no way they could have sent me that agreement because my balance ($10,000.00) too high for repayment.

There seems to be a misunderstanding in who owns my house reversed long ago and Champion Mortgage, they are merely bill collectors and are abusing elders. I have their statement that they conducted an investigation and they are not guilty of elder abuse. That was good and all I needed. A smarmy fellow believes he is the owner of my house. I believe Fannie Mae is and that has never changed.

Champion Mortgage is run by rude, scam artists. When you call you NEVER get the same person, everyone tells you something different. My dad took out a reverse mortgage in 2008. I did not know this. He took it out on his home but my home is on the same piece of property. I have lived there since I was 9 months old, I am now 57. My dad was hospitalized in mid 2015 and when released he came to live in my home due to dementia. In November 2015, there was a fire in my dad’s home $100,000 worth of damage. The insurance company has yet to release the funds so that Home can be fixed.

My reverse mortgage was switched to Champion from Wells Fargo. I got a letter from Champion stating we had not paid the taxes on the property. I called and talked to a customer service rep and she put me on hold while she was kind enough to call my county tax office to verify they had been paid. She said she would pass the information on to the tax division. About a week later I got another letter stating my taxes had not been paid. I called again and got a very nice fellow who was absolutely no help at all. It seems the "tax division" is set up not to take incoming calls so I could not talk to anyone directly. Finally I had to contact my county tax office and they sent me a copy of the paid bill so I could fax it directly to Champion but I am in doubt they will process it, as it seems they want to pay the taxes and charge me an outrageous fee even though the taxes are already paid.

I applied with a company that Champion Mortgage bought out, my husband died 2017. He and I both signed the forms and was on the deed together. He passed away and they took me off the reverse mortgage forms and are now forcing me to move out! This company is a scam DO NOT USE THEM!!! I have filed a complaint with HUD/USDA. I’m leaving a bad review. Filing with the BBB, etc. Please do your research. Thanks. They may remove my review again! BUT I WILL keep posting.

We requested an advance 2 months ago. We faxed the necessary paperwork. They said the check was mailed. We have not received it... so they say, "They reissued a new check". We are still waiting. This has happened in all the times we asked for an advance. In the meantime, the statements keep coming saying we took out an advance, but we have not received any payment.

I had the roof placed August 2017. The roof replacement occurred during the mortgage transfer to Champion Mortgage from Wells Fargo. The first check was endorsed by Wells Fargo and the second and final check to be endorsed by Champion Mortgage. We had to change the name on the check since it was a new server of the loan. Well, it is March 2018 and Champion Mortgage is the holdup of us paying the contractor the final payment. Champion Mortgage has reinvented the wheel when it comes to loss drafts. Why don't the customers have a say in who your loan is transferred to? Champion Mortgage has a horrible record for customer service. It is a different thing every time, I call them. I learned that they only receive document in PDF form, after I have sent nearly 30 documents in JPG. I will contact HUD and State Farm of my complaint against Champion Mortgage. They should not be in the Reverse Mortgage business.

My mother passed away back in April. I have done everything this company has asked and now they are threatening foreclosure. When I call, each rep tells you something different and they kept saying to ignore the letters I was getting as I was approved for an extension. Come to find out, I was never approved and they have hired an attorney to take the house. I have asked for supervisors and they refuse the get them. Now I have an attorney and hope this can be resolved. BTW... The house is on the market to be sold they still are threatening foreclosure. It's enough to have to deal with my mother's death in April and my mother in law's in October... NOW I HAVE TO DEAL WITH LIARS, CHEATERS AND SCAM ARTISTS!!! STAY FAR AWAY FROM THEM!!!

Champion Mortgage has defrauded my mother since 2015 when my stepfather passed away. They have manipulated her time. They have lied to her. They have charged her twice in one month for inspection. They have taken her to court n12 default that you didn't get a paper turned in in time when in fact she did and they want to pay off of 200000 or her to move out when my stepfather only took 4500 in 2008. They have not recognize my mother as a number one spouse. Her home has gone into foreclosure and even passed an auction date. The last three years have been living hell for her and the family. This is my second time I made a customer complaint. Desperately Seeking assistance for my mother. Thank you and have a good day.

My parents passed & had a reverse mortgage with Champion Mortgage. I am one of the daughters who became executrix. We did everything Champion told us to do (in lieu of deed). I thought everything was proceeding as planned because that’s what we were told by Champion until I got a summons by the Sheriff’s Dept telling me I was being sued by a law firm Champion hired to do so. You never speak with the same person which is very annoying, when you do nothing is explained correctly. I needed to hire a lawyer (which is not cheap) but thankfully he resolved my issue in a timely matter. So my advice to everyone is — DO NOT EVER USE CHAMPION MORTGAGE for anything!!! They are shysters to say the least & other choice words I am too ladylike to put on here!

I have been going round and round with this company since September 25 to get funding for repairs in my home. They don't do anything to move their process along unless you call them daily. No one there is very helpful. My damage was done on September 11; I sent them checks from the insurance company on September 25 and October 5. It is now December 1 and I still have not received 50% of the funds for my repairs. They don't let you know the status of your file unless you call them. They found some technical differences in the documents but did not let me know. They were just sitting there with this information without calling me to tell me the technical issue that needed my correction. If I had not had sufficient funds to make up the difference, I would have lost my contractor. If I could give them no star at all, that's what I would do. They don't care about customer service at all. Period. If I had a choice they would not be my service provider.

When my mother's reverse mortgage was transferred from Wells Fargo to Champion she received a letter from Champion stating that the payment schedule would be the same. It is not. I called to (nicely) request that it go back to the old schedule and was informed that it was impossible. I told the representative what the letter said, but she still said no way. This has created hardship for my mother who is in my 90s. There is NO way that this can't be fixed, someone there should be able to authorize fixing THEIR mistake!

My reverse mortgage was transferred to Champion Mortgage by Wells Fargo. They aren't returning my calls and say they don't have my paperwork, yet they accepted a payment in September. I have complained to Wells Fargo and they are checking into it.