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The pharmacy staff is courteous, knowledgeable and well informed. They perform efficiently and have customer service in the forefront of their minds. I couldn't be happier with them. I rarely have to wait for a medication to arrive from their supplier.
People are always friendly and helpful with questions. Have never had to wait long in line. Doctor calls in, I pick up when shopping for groceries. No special trips. It doesn't get any easier than that.
I shop Meijer often. I like using the mPerks Meijer offers and the company sends coupons of items that I purchase often. Customer service throughout the store is slim to none. So it is sad that the Cashiers get the blunt of a pissed off customer because of the lack of help throughout the store sometimes seems like a ghost town.. Other than that the store is always clean. The produce is the best in any town you go to shop at. There certainly like shopping at a farmers market with fresh and ripe items and always priced responsibly affordable prices.
I have been a Meijer shopper for over 30 years until now. I need to use a mobility scooter when shopping. The Meijer mobility scooters are in extremely poor condition & the store does nothing about it leaving those handicapped with no way to shop. The scooters are rusty, dirty, the batteries do not hold a charge, & when using one they make horrible noises, every scooter needs to be replaced or at least have a brand new battery. I have reported this to the store & to the main office in Grand Rapids many times. Nothing gets done. Walmart & Kroger within 2 miles from the Royal Oak Meijer Store have much better scooters, well kept & good batteries, those are my new shopping stores. If Kroger & Walmart can do it Meijer should be able to do it too.
I have been saving my mPerks Pharmacy Rewards for gas for past few years. All of a sudden I found today that my pharmacy rewards have disappeared. Meijer apparently changed the terms of rewards without notifying customers. This is theft in simple words. I fill 6 prescriptions every month but will take my business to a store which does not steal.
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Meijer- As a consumer who spends $500.00 a month in your store, you are a huge disappointed.
2) The last three gallons of milk I’ve purchased have spoiled with an expiration date one week left.
3) The shelf stocking personnel are not effectively doing their jobs. More often than not, shelf and freezer space is empty of an item.
4) You continue to eliminate stocking products I use weekly, bi-weekly and monthly.
5) For a while now I have purchasing True Organic Rice crackers for $1.99. Last week, you raised the price $1.00 but then offered a .50c discount. I do pay attention.
6) Yesterday, I was charged twice for an item I had only one of in my cart. When I take time out of my busy day to request a refund, will you believe me and refund my $4.79?
I have been saving pharmacy mPerks for some time at Meijer Milford Ohio. I looked up the site today to see how many I had and found that now 1 credit after filling 5 prescriptions is only worth $5 instead of $10 and 2 credits is only worth $10 instead of $20. There was no email or letter informing of this change so I could have used them quickly at higher value. I also found I have 2 credits going to expire in next month or two. When did they start expiring? How many have I lost? This was a big incentive to use your pharmacy instead of Kroger or Walmart even when their price was lower. I am not happy.
I will NEVER shop at Meijer again!!!! I was using the self checkout yesterday, like I always do, and for some reason one item apparently did not scan. I had no idea and the system didn't catch it. After I paid, I was walking out with my toddler when this super rude, over ego man stopped me. He took us into this little room and started accusing me of stealing. I told him I didn't know what he was talking about and he turned into this giant jerk!!! He said let's not start our conversation like that and I still did not know what happened. He said I stole an item and proceeded to go through every single bag in our cart, including our doughnut bag!
I have never stolen anything in my life and never even been in trouble. It was the most humiliating and embarrassing thing ever. And he was the nastiest, meanest person I have met. After I told him it was an accident and I still wanted the item, he called me a liar and told me he would call the cops on me. He took my license and all this personal information about me. Even the customer service people were apologizing. I called corporate and all they kept doing was apologizing for his actions. I shop at Meijer all the time. Sometimes multiple times a week. I will NEVER be going back!!!
I had 26 rewards saved up on mPerks. I am retired and was saving my rewards to purchase fuel (2 rewards equals 30 gallons at $1.00 off) to travel. All of a sudden I noticed I had 6!!?! Where in the name of "Devil" did they go?? So I wrote to Meijer and was told that as of May 2018 they made changes to the program. Why was I NEVER, I repeat NEVER, notified? I wouldn't have let almost $400 of gas go for nothing! Why weren't there signs at the pharmacy (that I visit at least 5 times a month)? Why was there no sign on the doors at the entrance? Why was there no message on your receipt? Why was there no notification on the monthly bill? WHY? Because they were being deceitful! They wanted customers to lose these rewards because it was costing them money. They offered me a $30 gift card for the problem. HA! They stole from me.
I shopped at the Meijer in Lexington Ky at 2155 Paul Jones Way last evening. I have been shopping here for years but haven't been in 3 years because I moved out town and recently moved back. This store is a disgrace!!!! The store was dirty overall, especially the vegetable area. It needed to be mopped and it was just messy. The whole store was messy and dirty and not stocked at all. The clothing and shoe department have definitely gone downhill. I was very disappointed as it used to be an awesome place to shop. I will have to find somewhere else to do my shopping now as it was not a good experience.
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