Caterpillar Boots and Shoes Reviews
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Caterpillar Boots and Shoes Reviews
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Reviewed March 27, 2021
I bought a pair of composite toe CAT work shoes. Comfortable, but all the stitching on the composite toe fell apart in the first few months. DO NOT buy their shoes! They are not fit to handle the wear and tear of jobsite use!
Reviewed March 11, 2021
After buying a pair of Cat boots 9 years ago, and finding they were good, and also finding I couldn't find a shop to buy them in, I bought a pair online.... but the boots just didn't arrive. I am still trying to see what to do to get my money back - if I don't, I will put another listing of theft (I do not know if the amount of $73 counts as grand or minor theft, but I'll have looked it up by then!).
Reviewed March 11, 2020
I bought a pair of Caterpillar boots right after new year. It’s now March and the stitching done failed on them. Major rip on side. These boots were 89.00. Major disappointment and a caterpillar customer for years and noticed already quality going downhill and now going be looking for new place to buy my boots! Buyer beware cheap thread being used on these ripped in 3 months of not even hard usage ridiculous! Wish there was place on here for pictures!
Reviewed Dec. 12, 2019
CAT Women Echo steel toe boot, color Marlin. I am extremely disappointed in the craftsmanship of these boots! I am a gardener and don't even do heavy construction. There is no reason these boots should have this much damage so quickly for any reason, especially with only soil and plant work. This is my second pair, the first having to be replaced within just a few weeks, and now these within just a few months. I had Carolina steel toe boots prior to this product and the steel toes did not wear for 6 years!
I am requesting a full refund so I may purchase from a different manufacturer. This being the rainy season, the boots are now compromised and work is that much more difficult with this poorly designed product. I first noticed the problem a couple weeks ago but have been extremely busy trying to finish a garden installation and am just now finding the time to address it. No boot at this dollar amount should last less than several years!!!
Reviewed Sept. 24, 2019
I bought a pair of Caterpillar “Allison” heeled boots three months ago. Brand new, from a regular shoe shop’s website. After two months they’re falling apart. The plastic inside one of the heels has snapped, making the heel sole loose. I’m lucky I spotted it before it got worse. The insoles lasted maybe a month, which is also ridiculous, but at least I can replace those. Caterpillar state that as the boots are actually old, even though I only recently bought them, then it’s normal for materials to degrade and this to happen. I disagree. My first Cats lasted me about 15 years. My second pair (which I wore more) 7 or 8 years. I wouldn’t expect a previously reputable brand like Caterpillar to produce boots of such inferior quality. I will never be buying Caterpillar products again.
Reviewed Sept. 4, 2019
I bought these about 3 weeks ago.. One week from purchase they began to fall apart. My line of work requires something durable .. I doubt I will be able to squeeze much more than a few months out of these POS's. Don't be fooled with this Name brand item.
Reviewed June 2, 2019
I worked for Cat as a shop mechanic, field mechanic, technical annalist, shop foreman, service manager, and PSSR. I love Caterpillar, so I bought a set of Cat boots 3 months ago. I still work on heavy equipment, as well as automotive, and wear my boots as a daily thing. What pieces of **! I treated them immediately when brand new with genuine beeswax to help them shed water, they have never had contact with oil, fuel, chemicals, or anything other than good old Montana mud, dirt, and dust, and they are falling apart! I paid a lot of good hard earned money for theses pieces of Chinese crap and they have not lasted as long as the cheapest crap I can buy from Walmart. Never again will I pay through the nose for what I thought would be a good long lasting dependable work boot. I wish I would have saved the receipt, but I thought I'd take a few years to wear out the soles, and buy some more. What a disappointment!
Reviewed March 16, 2019
Cat footwear claims to have "easy and free returns and exchanges" not my experience AT ALL. I am in the automotive field so after my cheap Walmart boots ran holes through the soles within 3 months (shocking I know). With the recent increase in rain, wet socks and feet I finally decided to invest in some "quality" work boots directly from manufacturer. I ordered two pairs of boots (winter/summer) from CAT Footwear.com. As a woman it’s difficult to find good boots that are of actual quality. Unfortunately one of the pair was .5 size too large so I attempted to use the "easy exchange" online. I was not able to, when I spoke to a customer service rep in returns over the phone.
I was told I’d have to return the original pair and create a new order for the correct size "because the online exchange program was down". So I bit the bullet and ordered a new pair out of pocket (I knew if I waited on them to get my return, then ship I wouldn't get them for almost 2-3 weeks). Since then I have received the correct pair, waited another week and a half for them to "receive my return pair" and finally got an email letting me know that CAT has received my return. I call and check the status of my refund and was notified that they had already sent out a "return" pair (in the same size I ordered that was too large)! They "don’t know how" but now I have to wait for THAT pair to get to me (another week) then return it and they can refund me.
I’m still waiting on my refund. Not happy with CAT Footwear. Long story short I made my original purchase on 2/21/19 and have not been refunded yet on 3/16/19 over a month later. I've been told it may be another few business days still. So much for their "easy free returns/exchanges". Luckily I have been compensated an additional 20% off my original order due to the mess, but who knows when that will actually show up in my account. I do have to say all but one customer support rep was very friendly and apologetic, and I spoke to many over this past month. I still give them a 1 star for disorganization and shotty return/exchange program. It’s a shame, I will not be ordering from CAT Footwear again. Sorry CAT!
Reviewed Feb. 21, 2019
Bought a pair waterproof boots in November of 2018. A month later water gets inside from bottom soles. I contact customer service but they had a lot of questions and want me to send pictures to show what the problem is. Long story short expensive poor quality materials, made in Vietnam.
Reviewed Feb. 14, 2019
Terrible quality, not worth the money. Bought a Colorado Fur 11/23/2018, Today I found a crack on the sole... what the hell is the Caterpillar? Where the quality has gone, why this ** is worth so much. For this quality you have to pay me extra, for the fact that I purchased your ** shoes. I do not recommend anyone to buy Caterpillar shoes.
Reviewed Jan. 23, 2019
Bought waterproof Cat boots, wore them less than two weeks. The waterproof membrane has turned a loose and comes out of boot when I take it off, poor quality! Have worn wolverines for years but store was out of them so I decided to give these a try. $125 wasted as far as I’m concerned.
Reviewed Dec. 24, 2018
$120.00 for a pair of work shoes that didn't last 3 months? I wore a $29.00 pair of Kmart tennis shoes for 6 months and the soles aren't falling off like these Cats. Garbage! I had a pair years ago and they were the most comfortable work shoe ever. The latest pair has insoles that are hard as rocks. Killed my feet for the first couple of weeks. Never again will I buy this brand. I feel that they owe me a refund! Buyer Beware!
Reviewed March 4, 2018
When I saw that these boot were affiliated with Caterpillar, I automatically assumed they would be designed and constructed of quality materials, craftsmanship, and design. Not the case whatsoever. One boot the left boot, has the tongue sewn in it crooked, poor quality leather, cheap China construction and insulation materials. Cheap laces and water just pours in at the base of the tongues. What a letdown. These young executives running this corp. have no idea what is the history of this Company and the rigorous use and circumstances the equipment and men that built this company were faced with on a daily basis. Instead of having some quality boot company such as Chippewa manufacture a quality product to bear the Caterpillar name, instead it is manufactured in China with the cheapest labor and materials that can be sourced.
Mine are F2413-11 which are a black steel tow half boot. I purchased online with my bank card, so I am a verified buyer. I have been around Caterpillar products starting clear back to when my father had his first Cable Blade D8, after which he purchased several newer models. I was placed on a D7 Cat he had and learnt how to run it when I was so small, you couldn't see my head because of the fuel cap being right behind the center of the seat. So from behind it looked as if no one was on board and the tractor was running itself. I had to use both arms to pull the steering levers and both feet on the steering brakes, so point being, after this many years, I was expecting Caterpillar quality.
Reviewed Jan. 16, 2018
I bought a pair of CAT boots to try after years of wearing Royer boots because they were on sale thinking I could save a few bucks and learned you get what you pay for. They lasted 9 working days before the soles fell off. Absolute junk and giving them one star is being generous. Been wearing boots in the same job for 35 years and have never seen that happen. I've had CATs in the past that lasted 3-4 months before falling apart so went to Royer instead and they last 12-18 months, best boots I've ever had. I lost the receipt when I recycled the box so the dealer won't help me out so now they are screwed to the lunch room wall so all the guys can see the quality and avoid buying them. Buyer beware when it comes the CAT boots. $185 for 9 days use is such a waste!!
Reviewed Jan. 2, 2018
Yes it's a good boot, lasts far longer than the Caterpillar metallic free, Deep comfort Patriot Wheat, or the Steel Blue. For me they lasted 3 months of hard shoveling into the ground every day, Even up to 6 months if you look after them. New larger size 14US/13UK. Only negatives, it can be harsh on wide feet people, the undersole gets stones in it and dirt enters through the top. Like all boots it needs waterproofing in wet areas, unlike the Patriot Wheat leather doesn't expand when wet or tear when dry and hard. Recent Aus. versions of this shoe seem tolerant of the acid/alkaline deteriorating effects of sand/debris/moisture.
Like all boots, the midsole will deteriorate into wet paper. You'll think they made it out of cardboard. Though the Steel Blue at $170 will last as long as their TV commercials, or the Caterpillar metallic free $200 break apart after 6 weeks (what I thought was the Ferrari of work boots), the Patriot Wheat boots were good value on special at Big W for $90 but they discontinued that item. So I'm getting best value, longest lifespan with Caterpillar at $136.
Reviewed Dec. 17, 2017
Second pair of boots I got. This pair is three months old and starting to come apart. As far as waterproof NO WAY. I even put waterproofing on three times and have wet socks... NO WAY I will buy Caterpillar product again or suggest it to anyone. Going back to Red Wing boots, might cost a little bit more but will last. I don't even want to give it a one star.
Reviewed Dec. 16, 2017
CAT boots 91/2 size made in CHINA wore 30 days and heel came apart. Junk. Caterpillar should not put their name on junk like this. These boots are new and worthless. Why would they sell worthless boots like the CAT brand?
Reviewed Aug. 9, 2017
I paid over $200 for these boots when I bought them. Liked the way they looked and were very comfortable and water proof. Here I am 3 months later and they are completely falling apart. I'll be replacing them soon, because they offer absolutely no water protection anymore. I will be going back to Red Wings. My last pair lasted me years.
Reviewed July 11, 2017
I received a black pair of Caterpillar boots from a friend as she knows I love them. They lasted about 3 months before both heels disintegrated from the inside. It is as if both heels have lost something on the inside as there are big spaces inside the boots on both heels. My first pair black caterpillars lasted 17 years and the brown caterpillars I bought the same year are still going good. What is it with EVERYTHING that we buy that does not last - and it cost a fortune. Needless to say I can not wear the NEW caterpillar boots anymore!!!
Reviewed March 21, 2017
Bought a pair of Caterpillar Bedlington boots. Wore them for six hours just walking only. Already the stitching has came apart. Paid almost $100.00 for them. I have had other style caterpillar boots that literally fell apart within a couple months. Have had Red Wing boots that have lasted for years building homes. A little bit more money but last.
Reviewed Feb. 5, 2017
Bought these boots two months ago. I wear them at work just walking around - no heavy use. Nevertheless the rubber material on the shoe is cracking apart and falling off. I figured since they had the Caterpillar trade name they would be durable which is why I spent the extra money on them. Instead I'm pretty sure a $20 pair of gym shoes would have lasted longer. Thanks for ripping me off Caterpillar.
Reviewed Dec. 18, 2016
Been buying your boot for 15 yrs always satisfied, till now! I can count on 2-3 yrs wear per pair. Not this time! All the stitching on the back of the right boot came undone and the boot pretty much was falling off my foot! I've told people many times, if you need boots, get CATS. But I certainly won't spend that kind of money for boots to last 6-10 months. My CATS were always comfortable. Warm, and durable, but now it may be time to change. Really wish I can stay with CATS, but I'm afraid to spend the money again. WHAT CAN YOU DO TO KEEP A LOYAL CUSTOMER IN YOUR BOOTS?
Reviewed Dec. 1, 2016
Hi. I am Ankit **. I am to say that I am a regular and honest customer of Caterpillar apparels and shoes. In fact I love the quality and design of the company made. But this time I AM VERY MUCH DISAPPOINTED WITH THE PRODUCT WHICH I HAVE PURCHASED AROUND THREE MONTHS BACK. It has not been weared more than 4-5 times. The shoe got up fade from the upper part. It has been rarely seen such kind of defect. So I am looking forward to have a positive response for your side. So kindly I request you and hope that shoes been replaced or repaired as soon as possible. Thank you.
Reviewed Nov. 29, 2016
The first pair I had were a present from my mom. I loved them! They lasted for 3 years! But then, a couple of years ago, after being a big CAT supporter I bought my third pair of boots and these only lasted for 6 months before they died on me. It's funny because these were the most expensive ones and yet they weren't as comfortable as the first two pairs I had. They hurt my feet and then I couldn't stand them anymore. They're more expensive now but not even as good as the ones I used to own. Expensive rubbish!
Reviewed Oct. 2, 2016
This is the second time I bought the same Caterpillar boots and it ripped on the side both of them less than a year.
Reviewed Sept. 14, 2016
I bought $110 work boots. I wearing this boots for less than one month. They start to fall apart where rubber attached to leather. Both, left and the right. Very disappointed. Just wasted money.
Reviewed Aug. 18, 2016
I recently bought a pair of cat boot for work and had an unpleasant experience. I never had this with other caterpillar boots that I had and I am a big fan of caterpillar shoes. I was shock to discover that for the first time after I wear the boots two time, I got a horrible smell from it of which it never happen before with any caterpillar boot. I still have my old caterpillar boots and still wearing them and it smell like leather still. My reason for this review is to make known to caterpillar that I'm very disappointed.
Reviewed Aug. 11, 2016
Firstly I don't even want to give ONE star at all. I work as a welder in a workshop and bought my safety boots 4 weeks ago. Unfortunately the shoe soles are getting torn critically. Well, they say built tough, but I wanna say built for 1 months. Please guys do not experience what I am dealing with. Simply do not buy them at all or recommend your mates if you do, you are gonna lose your friend forever. They are the worst Safety boots EVER!!! Well done CAT.
Reviewed Feb. 8, 2016
I have a pair of CAT shoes bought in Panama City less than 6 months ago and they present a fail that make them useless. I was a big fan and promoter of your brand and I must say that this problem really disappointed me.
Reviewed Nov. 6, 2015
I bought a pair of steel toe work boots in May. Six months later the whole side had ripped apart from the sole. For boots that cost over 100$ they should last longer. Very disappointed with the boots, never again!
Caterpillar Boots and Shoes Company Information
- Company Name:
- Caterpillar
- Website:
- www.cat.com