Caterpillar Boots and Shoes

Caterpillar Boots and Shoes Reviews

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Caterpillar Boots and Shoes Reviews

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    How do I know I can trust these reviews about Caterpillar?
    • 4,475,815 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    PricePunctuality & Speed

    Reviewed April 27, 2024

    2nd week the outer portion where it is sewed started shed.. Yes I said shed. About 4 weeks later the inner portion started to tear. (I work in an office I do head out in our warehouse but nothing abusive for this to happen.) They are not more comfortable than the 40 dollar pair Walmart that lasted longer!. I'm not normally this negative but, the name brand, the price, I expected a lot more quality than this.

    Below is the response from Cat: "We're sorry to hear about your experience with these boots. Give the team a ring at 866.699.7375, we are here to help!" I did call the number knowing it would be some silly discount on the next purchase 3 options, 1 order, 2 check order and 3 returns. (really?! Pretty sad) And in reading the reviews on this site I was correct.

    Reviewed March 26, 2024

    They send incorrect items, then expect the customer to do the leg work to make it right. I would try to make the incorrect shoe work even thought it's the wrong style and color but they also sent the incorrect size.

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      Reviewed Feb. 25, 2024

      Contacted Cat boots warranty and was told after sending pictures of sole and heel separation that they could only give me a 20% discount on next purchase. I will not purchase any more Caterpillar poor quality products!

      Punctuality & Speed

      Reviewed Oct. 16, 2023

      I ordered a pair of boots. They never arrived after they said it did. They didn't lose my boots. However they didn't help me in finding out. Was disconnected twice. 3 weeks later I can get a refund. They could care less they lost me as a customer. I'm the little guy that has used boots for 20 yrs. That's fine. I will never use again.

      Staff

      Reviewed March 4, 2023

      Bought these figuring chicks would dig me and want to go out with me. They all say they ugly as home maid sin. Should've bought wolverines. They say I wearing boat anchors on my feet. I all upset cause I got clown shoes.

      Punctuality & Speed

      Reviewed Oct. 2, 2022

      Bought the wrong size and immediately reached out to exchange for the size. They haven't shipped it yet insisted on my receiving it and returning that to them, paying 5$ return shipping fee and then waiting for the extra time for exchange? That is a non-effective, poor system and waste of time when it can just save time and money for both sides.

      Reviewed Aug. 14, 2022

      Bought a pair of steel toe sneakers and in one day it caused me to miss two days of work because the steel toe cut into both of my feel my toes swelled up and very painful and they refuse to do anything about it at all. No refund and no replacement of the sneakers. They don't care about their customer. Ty so much for all the inconveniences this has caused me.

      Staff

      Reviewed June 28, 2022

      I bought my second pair of boots from CAT. This pair had an issue on the right foot. There was a popping/clicking noise and feeling coming from the sole every time I stepped on the heel. I explained it to them and offered a video of the issue, people could hear it if they were within 10 feet of me. They refunded my money and I bought a different pair from them and I spent even more money than I initially did, I bought a more expensive pair and I bought the slippers with removable sole, both are awesome! Thanks for the great work!

      Reviewed Oct. 10, 2021

      I bought these boots in October 2020 and they started to break down in June 2021, the skin opened and the rubber on the soles started to break, their use was only walking in the city, when I got them for repair in a store they told me that the boots are very old at least 5 years (they were 6 months old bought) and they are not leather but leatherette. The store I bought them allowed me to buy other boots without paying, but I am afraid that these boots will not last long either.

      Reviewed April 10, 2021

      Great fit, warm but.... after looking for a good fitting work boot that fitted my needs Cat was the only one available. Used for 12 days before the inner lining at the heel fell apart and rubbed off the skin at my heel before my 14 day rotation was up. Waterproofing was great as long as you never stood in 2” of water for more than a minute then it seeped in around the front soles. Returned with receipt and original box no problems and Marks. Looked at all the other Cat products and all had the stitching for inner lining at back of heel. Shame as they were darned comfortable. Got a pair of Carhartts instead, less money, slightly less comfortable but fit my wide feet perfectly and they are waterproof.

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      Caterpillar Boots and Shoes Company Information

      Company Name:
      Caterpillar
      Website:
      www.cat.com