About Caterpillar Boots and Shoes
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Bought the wrong size and immediately reached out to exchange for the size. They haven't shipped it yet insisted on my receiving it and returning that to them, paying 5$ return shipping fee and then waiting for the extra time for exchange? That is a non-effective, poor system and waste of time when it can just save time and money for both sides.
Bought a pair of steel toe sneakers and in one day it caused me to miss two days of work because the steel toe cut into both of my feel my toes swelled up and very painful and they refuse to do anything about it at all. No refund and no replacement of the sneakers. They don't care about their customer. Ty so much for all the inconveniences this has caused me.
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I bought my second pair of boots from CAT. This pair had an issue on the right foot. There was a popping/clicking noise and feeling coming from the sole every time I stepped on the heel. I explained it to them and offered a video of the issue, people could hear it if they were within 10 feet of me. They refunded my money and I bought a different pair from them and I spent even more money than I initially did, I bought a more expensive pair and I bought the slippers with removable sole, both are awesome! Thanks for the great work!
I bought these boots in October 2020 and they started to break down in June 2021, the skin opened and the rubber on the soles started to break, their use was only walking in the city, when I got them for repair in a store they told me that the boots are very old at least 5 years (they were 6 months old bought) and they are not leather but leatherette. The store I bought them allowed me to buy other boots without paying, but I am afraid that these boots will not last long either.
Great fit, warm but.... after looking for a good fitting work boot that fitted my needs Cat was the only one available. Used for 12 days before the inner lining at the heel fell apart and rubbed off the skin at my heel before my 14 day rotation was up. Waterproofing was great as long as you never stood in 2” of water for more than a minute then it seeped in around the front soles. Returned with receipt and original box no problems and Marks. Looked at all the other Cat products and all had the stitching for inner lining at back of heel. Shame as they were darned comfortable. Got a pair of Carhartts instead, less money, slightly less comfortable but fit my wide feet perfectly and they are waterproof.
I bought a pair of composite toe CAT work shoes. Comfortable, but all the stitching on the composite toe fell apart in the first few months. DO NOT buy their shoes! They are not fit to handle the wear and tear of jobsite use!
After buying a pair of Cat boots 9 years ago, and finding they were good, and also finding I couldn't find a shop to buy them in, I bought a pair online.... but the boots just didn't arrive. I am still trying to see what to do to get my money back - if I don't, I will put another listing of theft (I do not know if the amount of $73 counts as grand or minor theft, but I'll have looked it up by then!).
I bought a pair of Caterpillar boots right after new year. It’s now March and the stitching done failed on them. Major rip on side. These boots were 89.00. Major disappointment and a caterpillar customer for years and noticed already quality going downhill and now going be looking for new place to buy my boots! Buyer beware cheap thread being used on these ripped in 3 months of not even hard usage ridiculous! Wish there was place on here for pictures!
CAT Women Echo steel toe boot, color Marlin. I am extremely disappointed in the craftsmanship of these boots! I am a gardener and don't even do heavy construction. There is no reason these boots should have this much damage so quickly for any reason, especially with only soil and plant work. This is my second pair, the first having to be replaced within just a few weeks, and now these within just a few months. I had Carolina steel toe boots prior to this product and the steel toes did not wear for 6 years!
I am requesting a full refund so I may purchase from a different manufacturer. This being the rainy season, the boots are now compromised and work is that much more difficult with this poorly designed product. I first noticed the problem a couple weeks ago but have been extremely busy trying to finish a garden installation and am just now finding the time to address it. No boot at this dollar amount should last less than several years!!!
I bought a pair of Caterpillar “Allison” heeled boots three months ago. Brand new, from a regular shoe shop’s website. After two months they’re falling apart. The plastic inside one of the heels has snapped, making the heel sole loose. I’m lucky I spotted it before it got worse. The insoles lasted maybe a month, which is also ridiculous, but at least I can replace those. Caterpillar state that as the boots are actually old, even though I only recently bought them, then it’s normal for materials to degrade and this to happen. I disagree. My first Cats lasted me about 15 years. My second pair (which I wore more) 7 or 8 years. I wouldn’t expect a previously reputable brand like Caterpillar to produce boots of such inferior quality. I will never be buying Caterpillar products again.
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