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Oregon Consumer Resources

Oregon residents – if you are looking for state resources, you have come to the right page. We have compiled a comprehensive list of informative links to help you on any search you may have, whether it concerns state agencies, legal resources, financial, educational, health, or employment.

Below is the list of links, along with a summary about what each one has to offer. Any necessary contact information is also included.

STATE AGENCIES

Attorney General – This website has plenty to offer any resident in Oregon. You can log onto the scam alert network to view common scams in your area. Protect your children by visiting the sex offender registry to see who is in your area. Report a crime or request for public records. Consumers can call the support hotline at 877-877-9392.

Insurance Division – The Insurance Division of Oregon is in place to protect consumers and ensure that insurance companies are operating within law. As a consumer, you can research different types of insurance and coverage. Get information on companies and agents. You can also speak to a consumer advocate at (503) 947-7984.

Public Utilities Commission – Get information on public utility service providers through this website. The division ensures that they are giving consumer reasonably priced services and operating within the law. You can get news on energy programs and different developing cases.

LEGAL RESOURCES

Small Claims Court – Get information on small claims courts without ever having to leave our webpage. Learn about court cost limits, attorney requirements, and appeals processes. You can also read about special provisions within Oregon law. Pursuing a small claims court case has never been so easy.

Lemon Law – If you have recently purchased a lemon in Oregon, this article will provide you with the information you need to pursue your claim. Get an overview of Oregon’s lemon laws. Read our article for step by step processes to take to get into the right car. Numbers to the Oregon Department of Justice are also available.

EDUCATION

Department of Education – This department encompasses all of Oregon’s education system. Read about educational programs and events. Get information on financing and higher education options. Links to local libraries and services are also available.

FINANCIAL

Financial Services – This website provides accounting processes for the department. You can get information on financial management. View economic reports and analyses. Find out more about licenses, permits, and registrations. Or call the office directly at (503) 986-3900.

HEALTH CARE

Oregon Health Plan – Read about Oregon’s healthcare programs through this website. Get information on health providers or apply for Medicaid. Learn about different health coverage benefits. You can even subscribe online for updates.

Oregon Health Coverage – Apply for health coverage at this link. Find out if you’re eligible. Get information on how to apply. You can get additional details through links on the webpage. The OHP Application Center is also available at 800-3539-9517.

SAFETY

Oregon Identity Theft Protection Act – Learn about the legislature passed to protect consumers against identity theft. Read about the details of the law, and how to obtain a security freeze. Discover what you can do if you are an identity theft victim. You can contact the Identity Theft Program Outreach coordinator at (503) 947-7423.

EMPLOYMENT

Employment Department – Visit the employment department to find job opportunities that match careers you are looking for. You can get information on unemployment tax and benefits. Get job market help. Employers can visit links to help support their business and promote employment.

Employment Department Job Listings – This site helps job seekers regain employment or improve their current employment prospects. View job search resources, or find a job through iMatchSkills links. Get information on job fairs and events.

Contact Oregon State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Office
Peter Sheperd, Attorney in Charge
Financial Fraud Section
Department of Justice
1162 Court St. NE
Salem, OR 97310
503-378-4732
503-378-4320 (hotline)
503-229-5576 (in Portland only)
Fax: 503-378-5017
E-mail: boj@state.or.us
Web site: www.doj.state.or.us/FinFraud/welcome3.html

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

Richard Nockleby
Administrator, Division of Finance and Corporate Securities
350 Winter Street, NE
Room 21
Salem, OR 97310
503-378-4140
Fax: 503-947-7862
TDD: 503-378-4387
Web site: www.cbs.state.or.us/external/dfcs

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

Nancy Ellison
Administrator
Insurance Division
350 Winter Street, NE
Room 440-2
Salem, OR 97310-0765
503-947-7984
Fax: 503-378-4351
E-mail:dcbs.insmail@state.or.us
Web site: www.cbs.state.or.us/external/ins/index.html

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.