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North Carolina Consumer Resources

Living in the Tar Heel State? Looking for state resources? This page can provide that information. We have put together a list of informative North Carolina state links for whatever your search might pertain to. Whether you are looking for state agencies, legal resources, financial, or health-related tips, these links will help point you in the right direction.

Below is a link to each resource, along with a summary of what each can offer you. Any necessary contact information is included.

STATE AGENCIES

Utilities Commission – This commission regulates public utility services and providers to ensure that companies are offering affordable and quality services, as well as operating within North Carolina law. You can read about what else the commission does, or explore recent orders and filings. Reports are available to view. You can also search any public utilities field for additional information or file an application with different providers.

LEGAL RESOURCES

Small Claims Court – Looking to pursue a small claims court case in North Carolina? Our article will provide you with the information you need to get started. You can read about court cost limits, appeal processes, and attorney requirements. View special provisions in North Carolina’s law, and find out where you can sue.

FINANCIAL

Business Link North Carolina - Those looking for start-up financing and loan guarantee programs will find this site helpful. If you want to start a new business, you can view multiple financial resources that will assist in making your process easier. View information about licenses and permits, or take a look at financial and entrepreneur resources. You can also learn more about government-funded programs and grants available. To speak with a business counselor, you can also call 1-800-228-8443.

HEALTH

Department of Health & Human Services – This department oversees health programs and services provided to the residents of North Carolina. You can view programs and coverage for children, adults, and senior citizens. Get more information on Medicaid and what you must have to be eligible. You can contact the department at 1-800-662-7030.

Division of Public Health – Read about different health issues and preventive measures you can take to fight against illness from this website. Learn about how to protect yourself from public health threats like water contamination. Read news updates, or conduct a general search on a health practice of your choice.

SAFETY

Department of Justice – Get safety information and tips through this website. You can read about fraud alerts, or how to prevent identity theft. You can visit the law enforcement section to learn more about stopping Internet predators. Additional links also provide programs for victims of crime.

Contact North Carolina State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Office
Alan Hirsch
Special Deputy Attorney General
Consumer Protection Section
Office of Attorney General
P.O. Box 629
Raleigh, NC 27602
919-716-6000
Fax: 919-716-6050
Web site: www.jus.state.nc.us/justice/cpsmain

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

Hal Lingerfelt
Commissioner of Banks
P.O. Box 10709
Raleigh, NC 27605
919-733-3016
Fax: 919-733-6918
Web site: www.banking.state.nc.us

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

Wayne Goodwin
Commissoner, Department of Insurance
Dobbs Building,
430 North Salisbury Street
P.O. Box 26387
Raleigh, NC 27611
Toll free in NC: 1-855-408-1212

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.