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Mississippi Consumer Resources

If you are a resident of Mississippi looking for state resources, we have a lot to offer you. Whether your search is for state agencies, legal resources or educational, financial, health, or employment information, our comprehensive list can point you in the right direction.

Below are links and summaries of what each site has to offer. Any necessary contact information is also included.

STATE AGENCIES

Attorney General – This website offers extensive information for families, senior citizens, consumers, and victims of crime. You can read about the consumer refund program or file a complaint. Learn more about the crime victim compensation program, or domestic violence help. You can also contact the office at (601) 359-3680.

Insurance Department – This department regulates insurance companies to make sure they are operating within law requirements. As a consumer, you can search for a company or agent or shop for insurance. You can also file a complaint or report fraudulent claims. The department can be reached directly at (601) 359-3569.

Public Service Commission – This organization oversees public utilities companies to ensure that they are operating within the law. You can file a utility complaint through this website or see if you qualify for phone bill assistance. You can register for the Do Not Call list or read about upcoming commission meeting agendas.

LEGAL RESOURCES

Small Claims Court – If you are pursuing a small claims court case, this is a good site to start your information gathering. You can view court cost limits, attorney requirements, and appeals processes. There’s also special Mississippi law provisions listed. This information will help you get a good feel of what your small claims court case will be like.

Lemon Law – This page will give you extensive information on lemon laws in Mississippi. If you have bought a car that might be a lemon, you can review the characteristics to see if your car is eligible for a lemon law case. You can also find helpful contact information at the bottom of the article.

EDUCATIONAL

Learning in Mississippi – Through this website you can get more information about Mississippi schools and the education system. Learn more about financial aid available, and how you can apply for it. There are also special education and disabilities resources links. Get more information about educational programs.

Higher Education – Find out about your higher education options through this page. You can view links to community colleges, private and public universities, and online learning programs. For those going into college, you can also get more information on the GEAR UP Mississippi program.

FINANCIAL

Financial Aid – Going into college? This webpage will provide you with extensive financial aid information to help you with costs. You can navigate through the page to find different financial programs offered and who is eligible. You can also read the school grants blog. At the bottom of the page is a link to the financial assistance directory for further information.

HEALTH CARE

Mississippi Healthcare – This site is a great resource for any of your Mississippi health care inquiries. There are links to acquire more information on social services, local hospitals, and other health facilities in the area. You can get important preventive health care tips.

Children's Health Care Insurance Plan – This plan is designed to provide health care for children who have no health insurance, or inadequate health insurance. The page outlines an overview of the program and who is eligible. You can read about who administers the program and where the Health Department falls within the program. Cost information is included, and you can find out more by calling the Division of Medicaid at 1-877-543-7669.

Contact Mississippi State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Offices

Joe Hardy, Director
Bureau of Regulatory Services
Department of Agriculture and Commerce
121 North Jefferson Street
P.O. Box 1609
Jackson, MS 39201
601-354-7063
Fax: 601-354-6502

Leyser Q. Morris
Director, Consumer Protection Division
802 North State Street, 3rd Floor
P.O. Box 22947
Jackson, MS 39225-2947
601-359-4230
Toll free in MS: 1-800-281-4418
Fax: 601-359-4231
Web site: www.ago.state.ms.us/index.php/sections/divisions/consumer_protection_division

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

Ronny G. Parham
Commissioner, Department of Banking and Consumer Finance
P.O. Box 23729
Jackson, MS 39225-3729
601-359-1031
Toll free in MS: 1-800-844-2499
Fax: 601-359-3557

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

George Dale
Commissioner of Insurance
P.O. Box 79
Jackson, MS 39205
601-359-3569
Toll free in MS: 1-800-562-2957
Fax: 601-359-2474
Web site: www.doi.state.ms.us

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.