FOLLOW US

Maryland Consumer Resources


Maryland residents, if you’re looking for some state resources, look no further. We have compiled a comprehensive list of informative websites that will aide in your search for state agencies, legal resources, financial, educational, health, or employment help.

Below are the links and summary about the content on the website. We have also included any relevant contact information.

STATE AGENCIES

Attorney General – The Attorney General is dedicated to protecting consumers and the community in Maryland. You can find links about protecting children through internet safety, crime prevention, and anti-smoking forums. There are numerous links on consumer protection against cybercrime or immigration fraud. You can file a consumer complaint on the website or call the Consumer Hotline at (410) 528-8662.

Insurance Department – The insurance administration regulates policies and providers to ensure that companies are operating under the law. You can get information on any insurance company or service. If you wish to make a complaint, you can find information online about how to file one.

Public Service Commission – This division regulates public utilities and the providers to ensure that they are operating under the law. You can read about different utility services and search for energy bill payment assistance. You can file a complaint through the site if you are unsatisfied with your service as well.

LEGAL RESOURCES

Small Claims Court – If you are pursuing a small claims court case, then this is a good starting point to get the information you need. You will be able to see basic characteristics of the law. You can view court cost limits, attorney requirements, and special provisions under Maryland’s law. You can also learn more about the appeals process.

Lemon Law – If you feel that your vehicle is a lemon, this is a useful website to start with when trying to find out what you can do. This article will provide the information on which requirements Maryland uses to define lemons, and what the process entails in trying to pursue you case.

EDUCATION

Department of Education – Get information on higher education institutions around the state of Maryland. You can research the list of colleges and universities, and read about different educational programs. There’s information available for online schooling.

HEALTH

Health Care Information – This is a great resource for finding out any information for health care programs and services implemented by Maryland. There are several health care guides available, as well as forums on insurance and reform. You can learn more about certain health care providers, as well as mental health services.

SAFETY

Identity Theft – Learn more about how to protect yourself against identity theft with this tool. You will gain knowledge about the prevalence and risk of identity theft, along with different precautions you can take to keep yourself safe.  You can follow links to report if you have become a victim of identity fraud.

EMPLOYMENT

Maryland State Job Openings - This database shows a full list of job opportunities within the state government. You can view all of the listings, or conduct an advanced search. You can also use the links to apply online to any of the job postings. Start your search now and look through the several pages of career opportunities.

Department of Labor – Through this website you can conduct a general search of job postings, create a resume, or view options for further education or training. Links are also available to employers to find a candidate or post any job openings. You can also search the featured links out to the side to find jobs specific to veterans, apprenticeship and other fields.

Contact Maryland State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Offices
William Leibovici, Chief
Consumer Protection Division
200 Saint Paul Place, 16th Floor
Baltimore, MD 21202-2021
410-528-8662 (consumer complaint hotline)
410-576-6550 (consumer information)
TDD: 410-576-6372 (MD only)
Fax: 410-576-6566 and 410-576-7040
E-mail: consumer@oag.state.md.us
Web site: www.oag.state.md.us

Andrew Srebroski, Division Manager
Business Licensing & Consumer Service
Motor Vehicle Administration
6601 Ritchie Highway, N.E.
Glen Burnie, MD 21062
410-768-7248
Fax: 410-768-7489

Larry Munson, Director
Western Maryland Branch Office
Consumer Protection Division
Office of the Attorney General
138 East Antietam Street, Suite 210
Hagerstown, MD 21740-5684
301-791-4780

Emalu Myer
Consumer Affairs Specialist
Eastern Shore Branch Office
Consumer Protection Division
Office of the Attorney General
201 Baptist Street, Suite 30
Salisbury, MD 21801-4976
410-543-6620
Fax: 410-543-6642

County Offices
Stephen Hannan, Administrator
Howard County Office of Consumer Affairs
6751 Columbia Gateway Drive
Columbia, MD 21046
410-313-6420
TDD: 410-313-6401
Fax: 410-313-6424

Joseph Giloley, Acting Director
Montgomery County Office of Consumer Affairs
100 Maryland Avenue, 3rd Floor
Rockville, MD 20850
301-217-7373
Fax: 301-217-7367

Sandra Peaches, Director
Prince George's County Office of Business and Regulatory Affairs
County Administration Building,
Suite L1177
Upper Marlboro, MD 20772
301-952-5232
TDD: 301-925-5167
Fax: 301-952-4709

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

H. Robert Hergenroeder, Jr.
Commissioner of Financial Regulation
500 North Calvert Street
Baltimore, MD 21202
410-333-6812
Toll free in MD: 1-888-784-0136
Fax: 410-333-0475
TTY: 410-767-2117
E-mail: fin-reg@dllr.state.md.us
Web site: www.dllr.state.md.us/finance/

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

Steven B. Larsen
Commissioner, Insurance Administration
525 St. Paul Place
Baltimore, MD 21202
410-468-2000
Toll free nationwide: 1-800-492-6116
Fax: 410-333-6650
TDD/TTY toll free in MD: 1-800-735-2258
Web site: www.gacc.com/mia

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.