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Louisiana Consumer Resources


If you live in the Bayou, this is a great state resource page for any search you might have. We have compiled a list of state resources full of information for Louisiana residents. If you are searching for state agencies, legal help, we have those pages here. If you’d like to learn more about educational, health, financial, and employment programs in Louisiana, we have those too.

Below is a summary of what each link has to offer, along with any necessary contact information.

STATE AGENCIES

Attorney General – The Office of the Attorney General is dedicated to protecting the community and consumers. You can visit the Fugitive Apprehension page to view criminals or the sex offender registry. You can get alerts on emergency preparedness for potential natural disasters. Consumers can also file complaints about unsatisfactory products and services or scams. You can reach the office at (225) 326-6079.

Department of Insurance – This department regulates insurance rates and oversees companies to ensure that they are operating within the law. You can search for companies, producers, or adjusters. You can even look up consumer coverage information. Consumers can also file an insurance complaint on this website.

Public Service Commission – This division regulates public utilities services and providers. They ensure that both customers and companies are allowed opportunities for fair, efficient, and reliable business practices. You can conduct a specific search for a certain utility or view press releases. You can reach the commission at 1-800-256-2397.

LEGAL

Small Claims Court – If you are pursuing a small claims court case in Louisiana, this is a good source to get some basic information before you begin. You can learn more about court cost limits, appeal processes, and attorney requirements. You can also read about special provisions in Louisiana’s law.  

EDUCATION

Department of Education – Get educational information on Louisiana’s school programs, and where your money is going to through this site. You can read about upcoming testing, and even search school districts for performance reports. The latest news and media are featured on the front page. To contact the department, you can reach them at 1-877-453-2721

HEALTH

Health & Human Services – Survey the Louisiana Health Care System and all it has to offer through this website. You can read about special provisions within the system, and the goals of the program.
Department of Veterans Affairs – Read about various veterans’ programs offered through the department. You can learn more about what doctors and health services are available to you as a veteran. You can make and change appointments online and even follow the steps to Become A Patient. You can reach the department at 1-800-935-8387.

EMPLOYMENT

Louisiana Employment – If you are unemployed, there are plenty of resources to bring job openings your way with this website. This site provides additional links full of career opportunities offered in Louisiana. Simply click on any link and navigate your way through the search bar.

Contact Louisiana State & Local Consumer Agencies

State and local consumer protection offices mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate a variety of professionals, promote strong consumer protection legislation, provide educational materials and advocate in the consumer interest. To save time, call the office before sending in a written complaint. Ask if the office handles the type of complaint you have, and if complaint forms are provided.

State Office
Isabel Wingerter, Chief
Consumer Protection Section
Office of the Attorney General
1 America Place
P.O. Box 94095
Baton Rouge, LA 70804-9095
504-342-9639
Toll free nationwide: 1-800-351-4889
Fax: 504-342-9637
Web site: www.laag.com

County Office
Andrea G. Ragas, Investigator
Consumer Protection Division
Jefferson Parish District Attorney's Office
Gretna Courthouse Annex, 5th Floor
Gretna, LA 70053
504-365-3334
504-368-1020
Fax: 504-368-4562

State Banking Regulators

The officials listed below regulate and supervise state-chartered banks. Many of them handle or refer problems and complaints about other types of financial institutions as well. Some also answer general questions about banking and consumer credit. If you are dealing with a federally chartered bank, check the listing of Selected Federal Agencies.

Larry Murray
Commissioner, Financial Institutions
P.O. Box 94095
Baton Rouge, LA 70804-9095
504-925-4660
Fax: 504-925-4524

State Insurance Regulators

Each state has its own laws and regulations for all types of insurance, including car, homeowner and health insurance. The officials listed below enforce these laws. Many of these offices can provide you with information to help you make informed insurance buying decisions.

James H. Brown
Commissioner, Department of Insurance
950 North Fifth Street
Baton Rouge, LA 70804-9214
504-342-5900
Toll free: 1-800-259-5300 or 5301
Fax: 504-342-7401
Web site: www.ldi.ldi.state.la.us/

Sources include the Consumer's Resource Handbook, U.S. General Services Administration. We welcome updates and corrections. Please address the Webmaster.