Refrigerator News and Recalls
Deciding you’re ready to purchase a new refrigerator is easy, but deciding which refrigerator to welcome into your kitchen can be slightly more daunting.
Wandering through aisles of refrigerators can begin to feel overwhelming, and scouring the web often produces similar results. To give you an idea of what’s out there in your price range, we’ve tracked down three highly rated refrigerators representing three different price ranges.
These three sleek-looking refrigerato...
There's a lot to consider before deciding on a refrigerator. French door or top freezer? Stainless or white? Is it large enough to store a Thanksgiving turkey without displacing your other groceries? What about wine storage?
There's a fridge out there to satisfy nearly every refrigeration whim, from wine racks to sparkling water dispensers. But if you're looking for the perfect combination of style and quality, check out these fridges -- many of which have recieved high m...
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Jenn-Air builds some really great-looking refrigerators. Flush design, concealed hinges, in-door water dispensers -- what more could you want?
Well, many of the consumers we've heard from say they'd like a little more reliability. Failing that, they'd like prompter service -- or any service, for that matter -- when problems occur.
After all, these things aren't cheap. Many models go for more than $2,000, which is pretty chilling all by itself.
But consumers like Judie, who recently submitted a ConsumerAffairs video review, says what irks her most is that the 12-year warranty turns out not to be worth much, at least in her case, since no one seems to be able to get the parts needed to fix her refrigerator.
Broken promises
Sad to say, Judie's not alone. Other consumers have complained of similar problems.
"Broken ice makers, doors that break. Any dealer selling these products should be investigated for deceiving the public and brought up on charges," said Jim of Edmond, Ontario.
Warren of Laguna Niguel, Calif., has also run into the no-parts problem when trying to keep his $8,500 fridge running.
"I own a built-in 42" Jenn Air refrigerator. Bought new late 2008 (6 years old). ... A few weeks ago, it started beeping. Turns out there is a bad "Gemini" control board," he said. "I called up Jenn Air - they no longer make this board! What?? A MAJOR APPLIANCE manufacturer no longer makes a part for a major appliance like this?"
"I have since read this is commonplace with Whirlpool. This board is no longer made and the company seems to not care about it. Yes, you may be able to get the board repaired (so long as the processor isn't bad), but that means the fridge is down for at least a week."
Many consumers, including Lisa of Tewksbury, Mass., trace these problems to Whirlpool's purchase of Jenn-Air a few years ago. Like Warren, Lisa spent more than $10,000 on her refrigerator, which has provided her with years of frustration.
"Whirlpool Product Review Board now handles this process and they have been nothing short of horrendous -- basically redundant robots stating, 'It’s out of warranty and we are doing you a favor with this offer.' ... All they did was delay this process so that the appliance would be out of warranty to retrieve MORE money."
Read more about Jenn-Air refrigerators.
Jenn-Air builds some really great-looking refrigerators. Flush design, concealed hinges, in-door water dispensers -- what more could you want?
Well, many of the consumers we've heard from say they'd like a little more reliability. Failing that, they'd like prompter service -- or any service, for that matter -- when problems occur.
After all, these things aren't cheap. Many models go for more than $2,000, which is pretty chilling all by itself.
But consumers like Judie, w...
President Obama has his critics, but the refrigerator industry loves him. That's because his drive to clean up power plant emissions is making refrigerator sales red hot.
Utilities like Dominion Virginia are offering to give customers a $50 incentive towards a new refrigerator and will also pick up and recycle their old refrigerators and freezers at no charge.
"This energy conservation program has proven to be popular with our customers, with thousands of them participati...