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Usines Giant Factories recalls gas water heaters

The heater’s Emerson control valves can fail to close properly

Usines gas and water heater
Photo source: CPSC
Usines Giant Factories of Canada is recalling about 12,000 Usines Giant Factories Gas Water Heaters with Emerson control valves sold in the U.S. and Canada.

The heater’s Emerson control valves can fail to close properly, causing soot to accumulate on the burner, posing a risk of carbon monoxide poisoning.

No incidents or injuries are reported in the U.S. The company has received 20 reports of incidents with the Emerson control valves in Canada, including one report in which medical attention was necessary due to the release of carbon monoxide.

The recall involves propane and natural gas water heaters in 40-, 50-, and 75-gallon capacities that are white with a red “Giant” logo decal on the front.

The water heaters have a nameplate near the Emerson gas control valve with the following model number ranges: UG40-38LFPV2-P1U-US, UG40-40LFPV2-N1U-US, UG50-38LFPV2-P1U-US, UG50-38LFPV2-P2U-US, UG50-38TFPDV1-N2U-US, UG50-40LFPV2-N1U-US, UG50-40LFPV2-N2U-US, UG75-76MEPV1-N2U-US, UG75-76MEPV1-P2U-US.

The control valves are black with a white “Emerson” logo on the front. The Emerson control valve model numbers and date code are located on a label on the right-hand side of the bracket holding the Emerson control valve to the gas water heater.

The recalled control valve model numbers are 37H73A-301P1 (natural gas) and 37H74A-301P1 (propane) with a date code between 1821 and 1839.

The heaters, manufactured in Canada, were sold at BGM Supply, Utica N.Y., Central N.Y. Plumbing & Heating Supply, Whitesboro, N.Y., and Maryland Pipe & Supply Company in Hancock, Md., from June 2018, through July 2020, for between $840 to $2,100.

What to do

Consumers should immediately contact Usines Giant Factories, who will arrange to have the Emerson control valve replaced by a certified technician, free of charge. Consumers who continue to use the water heaters while awaiting repair should have working carbon monoxide alarms outside of sleeping areas and on every level of the home.

Consumers may contact Giant at (800) 363-9354 from 8 a.m. to 5 p.m. (ET) Monday through Thursday, and 8 a.m. to 3 p.m. (ET) on Friday. Contact can also be made by e-mail at recall@giantinc.com or online at www.giantinc.com by clicking on “Recall Information” at the bottom of the page.

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