The Consumer Product Safety Commission and thyssenkrupp Access Corp., now known as TK Access Solutions Corp., of Grandview, Mo., have settled an administrative lawsuit.
As a result, TK Access is recalling about 16,800 home or residential elevators under a variety of model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift.
Children can become trapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.
Three incidents involving these elevators include a 2-year old child who died in 2017 and a 3-year old child who was permanently disabled in2010.
The elevators, manufactured and sold to dealers for installation in homes between approximately 1996, and 2012, sold for between $15,000 and $25,000 for a two-landing installation.
What to do
Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s).
Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.
Until the inspection and installation of space guards has been completed, homeowners should prevent children living in or visiting their homes from accessing a residential elevator.
Homeowners may contact TKA at (800) 285-9862 from 9 a.m. to 5 p.m. (ET) Monday through Friday, online at https://homelevator-safety.com or by email at email@example.com.