The Laundress of Englewood Cliffs, N.J., is recalling about 8 million bottles of The Laundress laundry and household cleaning products.
These products can contain bacteria, including Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas.
People with weakened immune systems, external medical devices, and underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment.
The bacteria can enter the body if inhaled, or through the eyes or a break in the skin.
People with healthy immune systems are usually not affected by the bacteria.
The company says it knows of 11 consumers who have reported Pseudomonas infections and is investigating these reports to see if there is any connection to the recalled products.
This recall involves The Laundress laundry detergent, fabric conditioner and other cleaning products, a complete list of which is available at www.TheLaundressRecall.com.
Recalled lot codes begin with a prefix letter F and the last four digits numbered 9354 or less, H and the last four digits numbered 2262 or less, and T and the last four digits numbered 5264 or less.
All products have “The Laundress – New York” printed at the top of the label. The Laundress is recalling all products manufactured at the affected facility through September 2022.
The recalled laundry and household cleaning products, manufactured in the U.S., were sold online at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale’s, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwide, through September 2022, for between $8 and $100.
What to do
Consumers should immediately stop using the recalled products.
Consumers who purchased the recalled products on or after January 2021 may request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt or, if purchased through company website, submit their e-mail address for a refund.
Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer’s suggested retail price, without receipt.
After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal.
Consumers may contact The Laundress at (800) 681-1915 from 9 a.m. to 5 p.m. (ET) Monday through Friday, or online at www.TheLaundressRecall.com to begin the reimbursement process.