PhotoSunSetter Products of Malden, Mass., is recalling about 281,000 vinyl covers for SunSetter Motorized Awnings sold in the U.S., and Canada.

If a powered awning is activated while the cover is secured with bungee tie-downs, when the cover is removed, the awning can open unexpectedly with enough force to strike consumers standing in the awning’s path, causing them to fall and suffer death or serious injury.

The firm has received 14 reports of incidents, including one report of a death and six reports of injuries.

In one reported incident, a 73-year-old man died after falling from a ladder and over a balcony when a motorized awning opened unexpectedly and struck him while he was removing the cover’s bungee tie-downs.

This recall involves all soft vinyl awning covers used with SunSetter Motorized, Motorized XL, Motorized PRO, Motorized PROXL, and Oasis Freestanding Motorized Retractable Awnings distributed by SunSetter from June 1999 to January 2019 and supplied with bungee tie-downs. Covers for manually operated awnings are not affected by this recall.

The awning covers, manufactured in the U.S., were sold for about $100 or distributed as a promotional item or as part of a package with motorized awnings directly by SunSetter, through independent dealers nationwide, and through Costco Wholesale.

What to do

Consumers should not attempt to install covers for the motorized awnings or remove any installed covers until they have received instructions from SunSetter.

Consumers should contact SunSetter for free breakaway safety clips (that replace the bungee tie-downs provided with the cover) and instructions for their use, and instructions on how to safely remove any installed bungee tie-downs.

SunSetter is contacting all known purchasers directly.

Consumers may contact SunSetter toll-free at (844) 313-0144 from 8 a.m. to 10 p.m. (ET) daily, by email at safety-clips@sunsetter.com, or online at www.sunsetter.com/safety-clips.


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