Sienhua Group (North America) of Arlington, Texas, is recalling more than 617,000 WarmWave and Hunter Oscillating Ceramic Tower Heaters sold in the U.S. and Canada.
The ceramic tower heater’s cord and plug can overheat when in use, posing fire and burn hazards.
The firm has received eight customer reports of fire at the plug or cord and dozens of customer reports of the plug or cord overheating. There have been no reports of injury or death and one report of minor property damage.
This recall involves WarmWave and Hunter 18 inch 1,500-Watt Oscillating Ceramic Tower Heaters,Oscillating Ceramic Tower Heaters, under license to Sienhua Group (North America).
The heaters are18 inches tall and black with an automatic shutoff and two heat settings. The model number HPQ15G-M can be found on the silver ETL label on the bottom of the heater.
The heaters, manufactured in China, were sold at Home Depot stores nationwide and online at Amazon.com, eBay, and other websites from September 2013, through February 2022, for about $30 to $40 depending on when purchased.
What to do
Consumers should immediately stop using the recalled heaters, unplug the unit, and follow the instructions online at (www.homeproductservice.com/recall) on how to sever the electrical cord to make the unit unusable, and contact the distributor, Sienhua Group (North America), to receive a prorated refund.
Consumers may contact Sienhua Group at (800) 267-7857 Monday through Friday from 9 a.m. to 5 p.m. (ET), by email at 18inCeramicHeaterRecall@gmail.com; or online at www.homeproductservice.com/recall for more information.