Schneider Electric Systems USA of Foxboro, Mass., is recalling about 47,250 Surgeloc Surge Protection Devices.
The device can experience an arc incident, which can result in a fire hazard.
The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location. No injuries have been reported.
This recall involves Schneider Electric Surgeloc Surge Protection Devices.
The 3-wire and 4-wire devices are primarily installed in commercial/industrial applications and may include some residential applications.
They are black rectangular-shaped devices with a green plastic rimmed meter and a white label with “Square D by Schneider Electric,” with the date code and the catalog number on the front.
The recalled devices were manufactured from January 1, 2013, (date code 13011) through August 24, 2020, (date code 20352). The date codes are in the YYWWD format (example: 20452 = year 2020, week 45, day 2 Monday; the day is optional). The date code is located on the front of the device.
Catalog numbers included in the recall may be found here.
The devices, manufactured in Mexico, were sold at authorized Schneider Electric distributors from January 2013, through August 2020, and included in factory-ordered panelboards for between $400 and $1,200.
What to do
Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.
Consumers may contact Schneider Electric at (800) 577-7353 from 8 a.m. to 5 p.m. (ET) Monday through Friday, or online at www.se.com/us/surgeloc-safetynotice.