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Savaria recalls residential elevators

Young children can become trapped in the space between the doors

 Savaria branded residential elevator
Photo source: CPSC
Savaria Corporation of Canada is recalling about 19,500 Savaria and Garaventa branded residential elevators.

Young children can become trapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap. This could cause serious injuries or death when the elevator is called to another floor.

No incidents or injuries are reported.

This recall involves Savaria and Garaventa branded residential elevators manufactured from 1999 through 2021. Models include: Eclipse, Infinity, Kwiklift, MR, and HR. Model names are located on the elevators’ controllers.

The elevators, manufactured in Canada, were sold nationwide through a network of authorized dealers and, occasionally, directly to consumers from January 1999, through December 2021, for between approximately $20,000 to $35,000, including installation.

What to do

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge, and assistance with space guard installation will be provided on request.

Consumers may contact Savaria toll-free at (855) 983-5520 from 8 a.m. to 5 p.m. (ET ) Monday through Friday, or online at www.home-elevator-door-gap.com or www.savaria.com. Consumers can click on “Important: Safety Notice” on the company's webpage for more information.

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