PhotoRheem Sales Company of Montgomery, Ala., is recalling about 54,000 electric water heaters.

 

The control panel on the water heaters can overheat, posing fire and burn hazards.

 

The firm has received 296 reports of control panels overheating, including one report of a fire which resulted in $5,800 in property damage. No injuries have been reported.

 

This recall involves Rheem brand “Performance Platinum” electric water heaters in 40, 50 and 80 gallon capacities. The recalled water heaters are gray and have the “Performance Platinum” Rheem logo decal on the front above the thermostat control panel. The water heaters have a rating plate near the bottom of the unit with the model number, date of manufacture and serial number.

 

Recalled water heaters have the following model number and have a serial number within the following ranges:

 

Model Number

Serial Number Ranges

Date Code 

XE40M12EC55U0

A0114XXXXX to A5214XXXXX

M0114XXXXX to M5214XXXXX

Q0114XXXXX to Q5214XXXXX

 

A0515XXXXX

 

A1015XXXXX to A1615XXXXX

01Jan2014 – 21Dec2014

 

 

 

30Jan2015

 

03Mar2015  – 13Apr2015

XE50M12EC55U0

A0114XXXXX to A5214XXXXX

M0114XXXXX to M5214XXXXX

Q0114XXXXX to Q5214XXXXX

 

A0515XXXXX

 

A1015XXXXX to A1615XXXXX

01Jan2014 – 21Dec2014

 

 

 

30Jan2015

 

03Mar2015 – 13Apr2015

XE50T12EC55U0

A0114XXXXX to A5214XXXXX

M0114XXXXX to M5214XXXXX

Q0114XXXXX to Q5214XXXXX

1Jan2014 – 21Dec2014

XE80T12EC55U0

A0114XXXXX to A5214XXXXX

M0114XXXXX to M5214XXXXX

Q0114XXXXX to Q5214XXXXX

1Jan2014 – 21Dec2014

 

 

The water heaters, manufactured in the U.S. and Mexico, were sold exclusively at The Home Depot stores nationwide and online from January 2014, through April 2016, for between $450 and $720.

 

What to do

 

Consumers should immediately turn off and stop using the recalled water heaters and contact Rheem to request a free repair by a Rheem field technician.

 

Consumers may contact Rheem toll-free at 866-369- 4786 from 7 a.m. to 7 p.m. (CT) Monday through Saturday and from 8 a.m. to 3:30 p.m. (CT) on Sunday or online at www.rheem.com and click on Recall Information for more information.

 


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