Porta Inc., of Arlington Heights, Ill., is recalling about 60,000 residential elevators with electro mechanical door locks (EMDLs).
The plastic locks can allow the landing door to open before the elevator car arrives, posing a serious fall hazard to consumers attempting to board the elevator.
The firm has received two reports of lock failure. No injuries have been reported.
This recall involves all residential elevators with plastic electro mechanical door locks (EMDLs) that are installed as part of a complete residential elevator system.
Locks included in this recall have a plastic generation 1, 2, 3 or 4 latch and keeper attached to the upper corner on the elevator side of each landing door. A UL or ETL label affixed to the bottom of the EMDL box has “Porta Inc.” printed on it.
The elevators, manufactured in the U.S., were sold at elevator manufacturers nationwide from January 2005, through December 2011, for between $20,000 and $40,000.
What to do
Consumers should immediately stop using elevators equipped with the electro mechanical door locks and contact their elevator service company to have the plastic locks replaced with metal parts.
Consumers may contact Porta toll-free at 844-719-9037 from 8 a.m. – 1 p.m. (CT) Monday through Thursday, online at www.emiporta.com and click on “Important Product Safety Notice” for more information, or by email at firstname.lastname@example.org.