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Otis and CemcoLift recall private residence elevators

Children can become entrapped and suffer serious injuries or death

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Photo source: Otis
Otis Elevator Company and CemcoLift Elevators Systems are recalling about 5,000 Otis and CemcoLift private residence elevators.

Children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate, and suffer serious injuries or death when the elevator is called to another floor.

Four incidents are reported involving an Otis or CemcoLift private residence elevator that resulted in a crushed spine and abdomen, fractured hip, broken arm and feet, and bruising to the face and chest.

This recall involves Otis private residence elevators purchased before 2012 and CemcoLift private residence elevators purchased from 1999 to 2012.

The elevators are used in consumers’ homes.

The elevators were manufactured in the U.S.

Otis private residence elevators and parts were sold to independent third-party contractors and, occasionally, directly to consumers through 2012.

Otis sold CemcoLift private residence elevators and parts to independent third-party contractors, and occasionally, directly to consumers from approximately 1999 to 2012.

Otis and CemcoLift private residence elevators cost approximately $20,000 to purchase and install.

What to do

Consumers should disable or block children’s access to any Otis or CemcoLift private residence elevator and contact Otis to schedule a free inspection and the installation of space guard(s), if necessary.

Consumers may contact Otis at (800) 233-6847 from 8 a.m. to 5 p.m. (ET) Monday through Friday or online at www.otis.com and click on “IMPORTANT SAFETY INFORMATION – PRIVATE RESIDENCE ELEVATORS” at the bottom of the page for more information.

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