1. Home
  2. News
  3. Recalls

NZXT recalls H1 computer cases

A short in the printed circuit board and overheating could pose a fire hazard

Photo source:CPSC
NZXT of City of Industry, Calif., is recalling about 33,000 NZXT H1 computer cases sold in the U.S. and Canada.

Metal screws that attach the PCIe riser assembly to the chassis can cause a short in the printed circuit board and overheating, posing a fire hazard due to the circuit board’s design.

The firm has received 11 reports of circuit boards overheating or catching fire worldwide, six of them in the U.S. No injuries have been reported.

CA-H16WR-W1 (matte white) and CA-H16WR-B1 (matte black) and serial numbers 1200233400001 to 1203962204202, 00648999610844189725 to 00648999610844206361, and 0120AC00100001 to 01211C01900285.

The computer cases have a black tempered glass front with the NZXT brand name at the bottom. The model number and serial number are located on the bottom of the case.

The computer cases, manufactured in China, were sold online at www.NZXT.com and in electronic stores nationwide from February 2020, through February 2021, for about $350.

What to do

Consumers should immediately stop using the recalled computer cases and contact NZXT for a free repair kit.

Consumers may contact NZXT toll-free at (888) 965-5520 from 8 a.m. to 6 p.m. (PT) Monday through Friday, by email at h1support@nzxt.com, or online at https://info.nzxt.com/h1-recall/ or www.nzxt.com and click on “Contact” at the top pf the page, then “Customer Support” for more information.

Take a Home Warranty Quiz. Get matched with an Authorized Partner.