Nestlé USA recalls mugs sold with Starbucks-branded gift sets

Photo source: CPSC

The mugs can overheat or break if microwaved or filled with extremely hot liquid

Nestlé USA of Arlington, Va., is recalling about 440,500 metallic mugs included in 2023 Holiday Starbucks-branded gift sets.

The mugs can overheat or break if microwaved or filled with extremely hot liquid, posing burn and laceration hazards.

There have been 12 incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.

This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding.

They were sold in 11-oz. and 16-oz. sizes as part of one of the following gift sets sold during the 2023 holiday season:

  • Starbucks Holiday Gift Set with two Mugs,
  • Starbucks Classic Hot Cocoa and Mug,
  • Starbucks Peppermint and Classic Hot Cocoas and Mug, and
  • Starbucks Holiday Blend Coffee and Mug.

The gift sets, manufactured in China, were sold online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023, through January 2024, for about $10, $13 or $20, depending on gift set.

What to do

Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund.

Consumers may receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit, scroll down to “Leave Us a Message”, click on “Complaint”, select “Recall” from the drop down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.

Consumers may contact Nestlé USA at (800) 681-1676 from 9 a.m. to 6 p.m. (ET) Monday through Friday, or online at for more information.

Take a Home Warranty Quiz. Get matched with an Authorized Partner.