LG Electronics U.S.A. of Englewood Cliffs, N.J., is recalling about 55,000 LG 86-inch smart televisions and stands sold in the U.S., Canada and Mexico.
The TV can become unstable while on the assembled stand, posing serious tip-over and entrapment hazards that can result in injuries or death to children and others.
The firm has received 22 reports of TV stand instability, resulting in 12 reports of tip-overs. No injuries have been reported.
This recall involves four LG Electronics 86-inch smart TV models with model numbers 86UQ8000AUB, 86UQ7070ZUD, 86UQ7590PUD and 86NANO75UQA.
The TVs (not including the stands) are 86-inches diagonally, 43.5-inches high, 76-inches wide, and 2.4-inches deep. They weigh approximately 100 pounds.
The serial number of the recalled product begins with 202RM, 203RM, 204RM, 205RM, 206RM, 207RM or 208RM, and is located at the bottom right of the back of the TV, along with the model number.
Consumers may also check the serial number by pressing the mute button three times rapidly on the original LG remote control provided with their TV.
The TVs, manufactured in Mexico, were sold at Walmart, Best Buy, Costco and other stores nationwide and online at Amazon.com, Walmart.com, Bestbuy.com and Costco.com from March through September 2022, for between $1,100 and $1,900.
What to do
Consumers using the TV’s supporting stand legs should immediately detach it and place the TV in a safe location away from children.
Contact LG Electronics for instructions on how to inspect the unit and to obtain replacement screws and stand parts, including help from a technician for a free repair.
Consumers who wall-mounted their TVs do not need to stop using it.
Consumers may contact LG Electronics at (800) 243-0000 from 8 a.m. to 9 p.m. ( ET) Monday through Sunday, by texting “STAND” to (256) 888-9977, by email at 86inchTVstand@lge.com or online at www.lgecares.com/tvstand for more information