Johnson Health Tech North America expands treadmill recall

Photo source: CPSC

The power cord can become loose posing a fire hazard

Johnson Health Tech North America of Cottage Grove, Wis., is expanding its earlier recall of Matrix T1 and T3 series commercial treadmills.

The firm is adding about about 9,700 treadmills to the 19,900 that were previously recalled.

The power cord can become loose from the treadmill’s power socket, posing a fire hazard.

Matrix Fitness has received one report of a fire in a fitness facility since the last recall, in addition to the 58 reported in the earlier recall, of the treadmill’s power cord and socket sparking, smoking, and/or melting, including seven reports of fire; two resulting in property damage.

No injuries have been reported.

This recall involves the Matrix Fitness T1xe, T3x, and T3xm treadmills.

The treadmill has a running platform that measures 60 inches long by 20 inches wide, a 33-inch-wide console, and a straight power cord with no power cord bracket.

Matrix is printed on the treadmill console masts. The model name and the serial numbers, which may be found here, are located on the connecting bar at the bottom of the machine near the power socket.

The serial number is composed of the letters TM, a three-digit model number, the manufacture date in YY/MM format followed by a five-digit serial.

The treadmills, manufactured in China and Taiwan, were sold at Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide from March 2018, through January 2024, for between $3,400 and $8,900.

What to do

Exercise facilities should inspect their treadmills to confirm whether they have a power cord bracket installed on the unit. If the bracket is not already installed, facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired.

Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket or to order a power cord bracket for self-installation.

Johnson Health Tech North America is contacting all known purchasers directly.

Consumers may contact Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. (CT), Monday through Friday, by email at, or online at for more information.

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