PhotoInovonics of Louisville, Colo., is recalling about 5,500 Inovonics pendant transmitters, universal transmitters and add-on receivers.

 

The transmitters and receivers can fail to send or receive a signal for help in an emergency.

 

No incidents or injuries have been reported

 

This recall involves Inovonics transmitters and receivers. The beige devices transmit or receive signals for emergency call systems in senior independent and assisted living communities, as well as security monitoring systems in commercial buildings and some luxury residences.

 

Recalled models include EN1210, EN1223S, EN1233S and EN4232MR. The EN1223S and EN1233S wireless pendant transmitters allow users to push a button to summon assistance. “Inovonics” is printed on all the devices except on model EN1223S.

 

The model number appears on a label on the back of the device. The date code is printed on the carton label and on the circuit board inside the device.

 

The following devices are being recalled:

 

Model Number

Placement

Function

Carton Date Code

Date Codes on Printed Circuit Board Label Inside Device

EN1210

Mounted on door/window frame

Alarm sent if door or window is opened

16075

16074

16075

EN1223S

Worn on neck, wrist or belt

Allows user to push button to summon assistance

16075

16071

16083

16077

16080

16081

EN1233S

Worn on neck

or belt

Allows user to push button to summon assistance

16073

16072

EN4232MR

Mounted on wall

Receives messages from Inovonics transmitters

16077

16075

16076

 

The devices, manufactured in the U.S., were sold at authorized Inovonics dealers and distributors nationwide from March 2016, through June 2016, for between $105 and $700.

 

What to do

 

Consumers should immediately stop using the recalled transmitters and receiver and contact Inovonics for a free replacement. All known purchasers have been notified directly by the firm.

 

Consumers may contact Inovonics at 800-782-2709 from 7 a.m. to 6 p.m. (MT) Monday through Friday, or online at www.inovonics.com and click on “Recall Information” at the top of the page for more information.

 

 


Share your Comments