HelloLife of Grand Rapids, Mich., is recalling four products: Neuroveen, Respitrol, Thyroveev and Compulsin.
Neuroveen has been tested and found to be contaminated with Staphylococcus saprophyticus and Burkholderia cepacia. Compulsin has been identified as containing Burkholderia cepacia. Respitrol and Thyroveev are still pending bacterial identification.
The company has not received any reports of adverse events related to the recalled products.
The following products, packaged in 2-oz., amber bottles and distributed worldwide via wholesale, retail and online sales, are being recalled:
The recalled products can be identified by the main label on the bottle which contains the affected lot number label.
What to do
HelloLife, Inc. is notifying its customers by email, phone calls and written letters, and is arranging for replacement products where available and/or refunds.
Customers who purchased the recalled products should stop using them immediately and contact HelloLife to arrange for disposal and refunds.
Consumers with questions may contact HelloLife at (616) 803-7243 Monday – Friday, 9:00 a.m. to 5:00 p.m. (EST).