PhotoGamewell-FCI of Northford, Conn., is recalling about 1,000 Gamewell-FCI fire alarm panels (ILI-MB-E3 and ILI-S-E3).


When configured in a certain way, the panels can become non-responsive and connected detectors in the area can fail to detect and respond to an alarm.


No incidents or injuries have been reported.


This recall is for the ILI-MB-E3 and ILI-S-E3 Gamewell-FCI fire alarm panels in commercial buildings. This issue is limited to a specific configuration of Signaling Line Circuit (SLC) devices.


To occur, the SLC must include at least two of the following detectors in any combination: Acclimate, 4-Warn, Photo/CO and iFAAST.


The issue would occur only if the detectors are addressed within the same FlashScan polling group. Detectors installed in a different combination are not affected.


The panels, manufactured in the U.S., were sold at authorized distributors from May 2015, through August 2015, for about $800.


What to do


Consumers should immediately contact the distributor to obtain the free repair, a firmware upgrade.


Consumers may contact Gamewell-FCI at 800-274-4324 from 7 a.m. to 7 p.m. (ET) Monday through Friday or online at for more information.


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