Gamewell-FCI of Northford, Conn., is recalling about 1,000 Gamewell-FCI fire alarm panels (ILI-MB-E3 and ILI-S-E3).
When configured in a certain way, the panels can become non-responsive and connected detectors in the area can fail to detect and respond to an alarm.
No incidents or injuries have been reported.
This recall is for the ILI-MB-E3 and ILI-S-E3 Gamewell-FCI fire alarm panels in commercial buildings. This issue is limited to a specific configuration of Signaling Line Circuit (SLC) devices.
To occur, the SLC must include at least two of the following detectors in any combination: Acclimate, 4-Warn, Photo/CO and iFAAST.
The issue would occur only if the detectors are addressed within the same FlashScan polling group. Detectors installed in a different combination are not affected.
The panels, manufactured in the U.S., were sold at authorized distributors from May 2015, through August 2015, for about $800.
What to do
Consumers should immediately contact the distributor to obtain the free repair, a firmware upgrade.
Consumers may contact Gamewell-FCI at 800-274-4324 from 7 a.m. to 7 p.m. (ET) Monday through Friday or online at http://www.gamewell-fci.com/en-US/Safety_Bulletin/Pages/default.aspx for more information.