Adult users, children, pets and objects can be pulled underneath the rear of the treadmill, posing a risk of injury or death.
A 6-year-old child recently died after being pulled under the rear of the treadmill.
In addition, the firm has received 72 reports of adult users, children, pets and/or objects being pulled under the rear of the treadmill, including 29 reports of injuries to children such as second- and third-degree abrasions, broken bones, and lacerations.
This recall involves the Peloton Tread+ treadmill with model number TR01. It has a running deck space of 67 inches, a 32-inch high definition (HD) touchscreen and a slatted belt.
The treadmill was launched as the Peloton Tread in 2018 but renamed Tread+ in September 2020. The Tread + model number TR01 is printed on a black sticker located on the end cap in the front of the treadmill deck.
The treadmills have a touchscreen and are black with the Peloton logo on the monitor and the side rails.
The treadmills, manufactured in Taiwan, were sold online at onepeloton.com and at Peloton showrooms from September 2018, through April 2021, for about $4,295.
What to do
Consumers should immediately stop using the recalled Tread+ and contact Peloton for a full refund until November 6, 2022. Consumers who return the Tread+ treadmill after that date will receive a partial refund.
Peloton is offering consumers who do not want a refund the option of moving the Tread+ free of charge to a room where children or pets cannot access the treadmill, and is implementing software improvements to the product to automatically lock the Tread+ after each use and prevent unauthorized access by assigning a 4-digit passcode that will be required to unlock the Tread+.
Consumers may contact Peloton toll-free at (844) 410-0141 from 9 a.m. to 7 p.m. (ET) Monday through Friday, and 9 a.m. to 6:30 p.m. on weekends or online at www.onepeloton.com for more information.