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Daimler Vans recalls Mercedes-Benz and Freightliner Sprinters

The rearview camera image may not display properly

Photo
Photo source: Mercedes-Benz
Daimler Vans USA (DVUSA) is recalling 33,437 model year 2019-2021 Mercedes-Benz and Freightliner Sprinters.

The MBUX multimedia system software may cause the display to remain black, or reboot after startup, resulting in the rearview camera image not displaying properly.

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

What to do

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update free of charge.

Owner notification letters are expected to be mailed July 12, 2021.

Owners may contact DVUSA customer service at (877) 762-8267. DVUSA's number for this recall is VS3UXPOBOX.

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