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Core Health & Fitness recalls Stairmaster Stepmill exercise equipment

The steps can accelerate rapidly without input from the user

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Core Health & Fitness of Vancouver, Wash., is recalling about 3,500 StairMaster-branded 8G Gauntlet Stepmill machines.

The steps can accelerate rapidly without input from the user, posing a fall hazard.

The firm has received reports of 52 incidents of steps accelerating unexpectedly, resulting in 12 minor injuries.

This recall involves StairMaster-branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270 sold in red, black and red/yellow. The model number is printed on the base of the unit.

The recalled machines consist of a revolving staircase and a backlit LCD console.

The date code is in the YYWW format (1816 means year 2018, week 16). The date code is the section of the serial number at digits 8 – 11. The date code range for SKU 9-5250 is from 1734 to 1823, and from 1813 to 1816 for SKU 9-5270.

Stairmaster is printed on both sides of the unit and on the shrouds.

The exercise machines, manufactured in China, were sold at Core Health & Fitness distributors nationwide from October 2017, through June 2018, for between $7,500 and $9,950.

What to do

Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.

Consumers may contact Core Health & Fitness at (800) 598-8541 from 6 a.m. to 5 p.m. (PT) Monday through Friday, by email at or online at and click on “Recall Alert” for more information.

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