Cambridge Elevating of Cambridge, Ontario Canada, is recalling about 8,500 home elevators sold in the U.S. and Canada.
The landing door can unlock without the elevator present, posing a fall hazard.
The firm has received one report of the elevator landing door opening without the elevator present. No injuries have been reported.
This recall involves Cambridge Elevating Elmira, Heritage & Hybrid model home elevators using the first and second generation micro-controller systems (BES 1 & BES 2). “Cambridge Elevating” is printed on the label inside the elevators.
The elevators have an operating panel inside the cab with a digital display, a stop button, the elevator capacity and a phone box.
Only elevators with production date codes 1/2/2009 through 29/11/17 printed on the manufacture label inside the elevator wall are included in the recall.
The elevators, manufactured in Canada, were sold at Cambridge Elevating, Western Elevator, Seaside Elevator and Canwest Elevator & Lifts and other authorized dealers nationwide from January 2009, through November 2017, for between $15,000 and $60,000
What to do
Consumers should immediately stop using the recalled elevators and contact the firm to be directed to a local certified technician for a free repair.
Consumers may contact Cambridge Elevating at (800) 265-3579 from 8:30 a.m. to 4:30 p.m. (ET) Monday through Friday or online at www.cambridgeelevating.com and click on “Recall Information” at the bottom of the page for more information.