Bose Corporation of Framingham, Mass., is recalling about 77,500 professional use flush and surface mount loudspeakers.
The loudspeaker’s mounting components can break causing the speakers to dislodge and fall from their installed location, posing an injury hazard.
The firm has received nine reports in the U.S. of speakers dislodging or falling from their installed locations, including one report of minor injuries.
This recall involves FreeSpace DS40F in-ceiling/flush-mount loudspeakers manufactured before August 13, 2018, and all FreeSpace and EdgeMax in-ceiling/flush-mount loudspeakers installed in commercial cooking environments.
The loudspeakers were sold in black and white with “Bose” engraved on the front of them. Model numbers and the date of manufacturing can be found on the label on the back of the loudspeaker.
These professional loudspeakers were sold by Bose through authorized Bose resellers to commercial purchasers, not at retail to consumers, although affected loudspeakers may have been installed in commercial spaces open to the public.
The following names and model numbers are being recalled:
The speakers, manufactured in China, were sold at authorized Bose distributors nationwide.
EdgeMax models were sold between August 2017, and January 2019, for about $400.
FreeSpace DS 16 models were sold between February 2002, and January 2019, for between $65 and $95.
FreeSpace DS 40 models were sold between May 2010, and August 2018, for between $120 and $180.
FreeSpace DS 100 models were sold between January 2006, and January 2019, for between $160 and $250.
FreeSpace 3 models were sold between January 2002, and January 2019 for between $100 and $215.
What to do
Owners should stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly.
Consumers may contact Bose at (800) 576-1503 from 8 a.m. to 5 p.m. (ET) Monday through Friday, by email at BMSSafety@bose.com or online at www.bose.com or www.pro.bose.com and click on www.BoseBMSsafety.com for more information.